Top 1861 Customer service Jobs in Ky

Customer Relationship Advocate Career Development Experience- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Office
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
Customer Service Representative- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Office
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
Healthcare Call Center Representative Scheduler
Baptist Health System KY & IN —Louisville, KY
- Full-time
- Remote
- Background check
- Computer literacy
- Medical office experience
- Paid training
14d
Customer Service / Tech Support Rep – Tech Products (Remote)
Concentrix —Kentucky
- $17.31 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
5d
Remote Customer Care Opportunities
1-800-Flowers.com —Bowling Green, KY
- $15.25 an hour
- Remote
- Hospitality
- Computer literacy
- Administrative experience
Customer Service Rep – Healthcare (Remote)
Concentrix —Kentucky
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service Representative Remote Kentucky
Conduent State Healthcare, LLC —Kentucky
- $16.50 an hour
- Online Application
- Remote
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service / Tech Support Rep – Media (Remote)
Concentrix —Kentucky
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- 3 years
- Paid training
- Paid holidays
3d
Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC —Kentucky
- $16 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
- Paid holidays
3d
Customer Service & Sales Representative
Shentel —Kentucky
- From $15 an hour
- Overtime
- Remote
- Sales
- 1 year
- Communication skills
- Paid training
- Paid holidays
Quick Apply
7d
Client Success Representative (Remote)
Demand.com —Louisville, KY
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Rep – Healthcare (UMA Grads, Remote)
Concentrix —Kentucky
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Member Resolution Associate/Retention - 100% Remote
Frontdoor —Kentucky
- $16.63 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Disability insurance
Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —Kentucky
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service Representative
Conduent State & Local Solutions, Inc —Kentucky
- $17.50 an hour
- Email
- Background check
- High school diploma or GED
- Ability to sit for extended periods
- Paid training
- Paid holidays
6d
Customer Integration Associate
OnTrac —Kentucky
- $67,200 - $100,800 a year
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service & Operations Coordinator
Agency Marketing Solutions —Louisville, KY
- $18 - $22 an hour
- Full-time
- Hybrid work
- Hospitality
- Administrative experience
- Entry level
- Paid time off
- Work from home
Quick Apply
Automotive Customer Support Specialist (Remote)
Concentrix —Kentucky
- $15 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Research
- Paid training
- Paid holidays
Customer Service Representative
Aline —Kentucky
- $18 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- Analysis skills
- Continuous improvement
Quick Apply
3d
Virtual Personal Banker
FIREFIGHTERS FIRST CREDIT UNION —Louisville, KY
- $58,557 - $65,063 a year
- Urgently hiring
- Remote
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply

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Customer Relationship Advocate Career Development Experience- Covington, KY

Fidelity Investments -
Covington, KY

Apply Now

Job Details

Full-time

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 7% Match
Parental leave
Vision insurance
401(k) matching
Loan assistance

Qualifications

Customer communication
Customer relationship building
Trading
Money transfers
Managing clients in a customer support role
Analysis skills
Decision making
Customer engagement
Investment account customer support
Experience practicing in the securities industry
Entry level
Series 63
Client interaction via phone calls

Full Job Description

Job Description:

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite for one week (all 5 days) out of every four weeks. Onsite expectations are likely to evolve as the rollout continues.

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!

What to expect…

As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:

1. Licensing Preparation

In the first months, you’ll prepare to become a FINRA Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we’re here to support you every step of the way!

2. Skill Development

In the following months, you’ll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.

3. Proficiency

As you gain confidence and proficiency in serving customers, you’ll explore new career paths through job shadowing and our career center.

The Expertise and Skills You Bring

Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
A desire for growth and a mindset that generates long term success through adaptability and personal accountability.
Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.
Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.

The Team

Our greatest asset is our people. We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Student Loan Assistance, 401(K) up to 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Charitable match, Concierge Services, and Wellness Program. (Learn More)

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Series 07 - FINRA, Series 63 - FINRA

Category:

Customer Service

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Apply Now

Refine Your Search

customer service jobs in ky

Customer Relationship Advocate Career Development Experience- Covington, KY

Customer Service Representative- Covington, KY

Healthcare Call Center Representative Scheduler

Customer Service / Tech Support Rep – Tech Products (Remote)

Remote Customer Care Opportunities

Customer Service Rep – Healthcare (Remote)

Customer Service Representative Remote Kentucky

Customer Service / Tech Support Rep – Media (Remote)

Call Center Representative – Medicaid Member Support

Customer Service & Sales Representative

Client Success Representative (Remote)

Customer Service Rep – Healthcare (UMA Grads, Remote)

Member Resolution Associate/Retention - 100% Remote

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service Representative

Customer Integration Associate

Customer Service & Operations Coordinator

Automotive Customer Support Specialist (Remote)

Customer Service Representative

Virtual Personal Banker

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