Top 7 It help desk support Jobs in La Crosse Wi

Level 1 Help Desk/Hardware Technician
Dahl Automotive —La Crosse, WI
- Clean driving record
- Mid-level
- Driver's License
- Disability insurance
- Health insurance
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IT SECURITY ANALYST
La Crosse County —La Crosse, WI
- $76,700 - $102,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance
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INFORMATION TECHNOLOGY MANAGER
La Crosse County —La Crosse, WI
- $99,400 - $132,200 a year
- Full-time
- Computer science
- Computer Science
- System design
- Paid holidays
- Health insurance
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Network Engineer
Adoni Networks —La Crosse, WI
- $30,000 - $50,000 a year
- Computer science
- Azure
- Computer Science
- Opportunities for advancement
- Flexible schedule
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Level 1 Help Desk/Hardware Technician

Dahl Automotive -
La Crosse, WI

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Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Desktop computer repair
Field service equipment repair
Communication with suppliers
Personal electronics repair
Network troubleshooting
Smartphone (troubleshooting support)
Phone communication
Laptop (troubleshooting support)
Application deployment
Mid-level
Printer (troubleshooting support)
Software installation
Office equipment preventive maintenance
Driver's License
Records management
Maintenance records management
On-site repair services (office equipment)
Computer hardware
Task prioritization
Desktop (troubleshooting support)
Computer management
Hardware configuration
Customer support ticket management
Vendor communication
Customer issue escalation
Application Maintenance
Technical support via email
Documentation Handling
Desktop administration
Equipment inventory management

Full Job Description

At Dahl Automotive, we value our team above all else. We are proud of our culture and career path opportunities we provide! It's our Mission to Keep People Moving, and as a member of our team, we look forward to supporting and challenging you to success in this critical role and through your career path. Join our team and become part of a legacy that is more than 100 years in the making!

Dahl Automotive continues to grow, and we’re excited to add an IT Help Desk Technician to our team! This is an on-site position based primarily at work out of the La Crosse County locations. In this role, you’ll provide first-line IT help desk support across the organization while also handling hands-on hardware installation, troubleshooting, and maintenance. If you enjoy solving problems, staying active, and supporting a fast-paced team environment, this is a great opportunity to make a meaningful impact and grow your IT career with a company that values teamwork.

Your responsibilities and contributions:

Serve as the first point of contact for remote and phone-based help desk support by responding to user tickets, calls, emails, and inquiries; efficiently troubleshoot and resolve software, application, network connectivity, access, and basic hardware issues.
Diagnose, troubleshoot, and resolve IT-related problems in partnership with end users and our external IT provider to ensure timely, thorough, and effective solutions.
Install, configure, relocate, and maintain peripheral and network endpoint hardware, including printers, scanners, cameras, and other related equipment.
Install, configure, upgrade, repair, and maintain Microsoft Windows PCs, laptops, tablets, smartphones, and standardized applications; perform imaging, software deployments, and basic hardware diagnostics/repairs.
Install, relocate, configure, and maintain peripheral and network endpoint hardware including: printers, scanners, IP phones, signature pads, cameras, and other end-user devices.
Assist with on-site hardware inventory, equipment needs identification, and maintenance of critical end-user infrastructure; perform preventive maintenance and hardware audits.
Collaborate with the IT Director, Senior System Administrator, and external providers on major issues, vendor escalations, defective hardware returns, and project-related hardware tasks.
Maintain detailed and accurate documentation, checklists, and records related to help desk processes, hardware configurations, system setups, and issue resolution.
Support additional IT initiatives and responsibilities as assigned, including occasional travel to other company locations to address urgent hardware needs or assist with help desk overflow support.

Your qualifications

Basic knowledge of Windows operating systems, common business applications, hardware troubleshooting, and remote support tools
Previous IT experience preferred, but not required
Strong written and verbal communication skills
Organized, approachable, and team-oriented personality
Ability to work independently with minimal supervision
Strong time management and prioritization skills
Pleasant and professional demeanor in all internal and vendor communications
Ability to multitask effectively and manage daily responsibilities without direct supervision
Valid driver’s license with a clean driving record

As part of the Dahl Auto team, you will be eligible for all company benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

it help desk support jobs in la crosse wi

Level 1 Help Desk/Hardware Technician

IT SECURITY ANALYST

INFORMATION TECHNOLOGY MANAGER

Network Engineer

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