Top 86 Center representative Jobs in Lafayette In

Customer Service Representative – West Lafayette, IN
Maximus —West Lafayette, IN
- $18 an hour
- Full-time
- High school diploma or GED
- Typing
- In-person
- Wellness program
- Health savings account
5d
Contact Center Representative
Purdue Federal Credit Union —West Lafayette, IN
- Part-time
- Writing skills
- Mid-level
- High school diploma or GED
Quick Apply
Retail Associate
Marshalls —Lafayette, IN
- $13.25 - $13.75 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Cashier
Rural King —Lafayette, IN
- Part-time
- Computer skills
- Communication skills
- Entry level
- Health insurance
- 401(k) matching
9d
Call Center Representative
Acculevel —Rossville, IN
- Full-time
- Customer service
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Registered Behavior Technician (RBT) - West Lafayette
LittleStar ABA Therapy —West Lafayette, IN
- $17 - $25 an hour
- Part-time
- 18 years or older
- Clean driving record
- HIPAA
- Mileage reimbursement
Quick Apply
Health Center Manager (RN)
Premise Health —Lafayette, IN
- Full-time
- RN License
- BLS Certification
- Mid-level
- Wellness program
- Paid holidays
Machine Repair - Journeyman
Allison Transmission —Lafayette, IN
- Up to $36 an hour
- Full-time
- Mid-level
- 8 years
- In-person
- Health savings account
- Health insurance
Quick Apply
Event Security - Flexible Scheduling
Allied Universal® Event Services —Lafayette, IN
- $15 an hour
- Overtime
- 18 years or older
- No experience needed
- High school diploma or GED
- Paid training
- 401(k)
Quick Apply
3d
Event Security - Part time
Allied Universal® Event Services —Lafayette, IN
- $15 an hour
- Overtime
- 18 years or older
- No experience needed
- High school diploma or GED
- Paid training
- 401(k)
Quick Apply
3d
Flexible Part-Time Event Staff
Allied Universal® Event Services —Lafayette, IN
- $15 an hour
- Overtime
- 18 years or older
- No experience needed
- High school diploma or GED
- Paid training
- 401(k)
Quick Apply
3d
Retail Associate
Ross Stores —Lafayette, IN
- Merchandising
- Sanitation
- Ability to lift 25 pounds
Associate
Marshalls —Lafayette, IN
- $13.25 - $13.75 an hour
- Full-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Sales Associate
Boot Barn —Lafayette, IN
- Extended hours
- Heavy lifting
- Merchandising
- Communication skills
- Store discount
- Health insurance
Quick Apply
9d
Administrative Nagivator
Bone Dry Roofing —Lafayette, IN
- $19 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
Quick Apply
11d
Freight Coordinator (Part-Time)
Buckle —Lafayette, IN
- Part-time
- 18 years or older
- Merchandising
- No experience needed
- Employee assistance program
- Paid sick time
Quick Apply
Early Morning Stocking Associate
TJ Maxx —Lafayette, IN
- $13.25 - $13.75 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Retail Inventory Control Specialist
Boot Barn —Lafayette, IN
- Extended hours
- Heavy lifting
- Merchandising
- Mid-level
- Store discount
- Health insurance
Quick Apply
Customer Service Representative - West Lafayette, IN
Maximus —West Lafayette, IN
- $18 an hour
- Research
- High school diploma or GED
- Travel
- Paid holidays
- Disability insurance
14d
Key Holder (Part Time)
Boot Barn —Lafayette, IN
- Extended hours
- Heavy lifting
- Merchandising
- Travel
- Store discount
- Health insurance
Quick Apply

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Customer Service Representative – West Lafayette, IN

Maximus -
West Lafayette, IN

Apply Now

Job Details

Full-time
$18 an hour
5 days ago

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Customer communication
Customer relationship building
Interpersonal skills
High school diploma or GED
Attention to detail
Client services
Customer relationship management
Customer support
Typing
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

The Customer Service Representative - Eligibility Specialist (ES) is responsible for receiving high volume, often back-to-back, inbound calls about Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs. CSRs will assist customers by answering queries, handling complaints and troubleshooting problems in a professional manner ensuring effective resolution and customer satisfaction. During calls, a Customer Service Rep is expected to also process applications and complete case maintenance activities such as changes to cases in the State eligibility system.

Additionally, a CSR should ensure all client service issues are resolved in a timely manner and in accordance with stated policies and procedures. The Customer Service Representative is responsible for taking inbound calls from Medicaid, SNAP, and TANF applicants, recipients, and other members of the community.

Position Details & Benefits Package:

Class Start Date: September 22, 2026
Location: Onsite – West Lafayette, IN
Call Center Operating Hours: 7:00 AM – 5:30 PM, Mon-Fri
Base rate $18.00/hr
Career development and promotional opportunities
Competitive Compensation – Bonuses based on performance included!
Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.
Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
Future Planning – Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
Paid Time Off Package – Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
Holistic Wellness Support – Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform – Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement – Invest in your ongoing education and development.
Employee Perks and Discounts – Additional benefits and discounts exclusively for employees.
Maximus Wellness Program and Resources – Access a range of wellness programs and resources tailored to your needs.
Professional Development Opportunities: Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

Receive, assess, and screen applications, proactively communicating with clients to collect any outstanding information.
Validate and calculate income, assess eligibility, and manage case referrals.
Engage regularly with program participants on a daily basis.
Potentially educate clients on fundamental program services and eligibility prerequisites.
Collaborate with clients to establish and attain program objectives, ensuring continuity of services and eligibility.
Fulfill additional responsibilities as delegated by Management.
Handles high volume of inbound calls daily, which are often back-to-back, during the scheduled work shift answer questions regarding the Medicaid, SNAP, and TANF programs.
Apply State and/or federal eligibility rules for applicant/recipient information assessment.
Verifies applicant/recipient data through system interfaces.
Facilitates the fulfillment of caller requests regarding eligibility information via a One Call Resolution approach while maintaining professionalism and empathy.
Communicates with applicants/recipients while researching and updating cases and documenting calls simultaneously.
Educates callers on program services and eligibility requirements while demonstrating excellent communication and customer service skills.
Serve as a liaison with customers regularly to meet program goals and maintain program services and eligibility, fostering positive working relationships.
Verifies and enters applicant/recipient data into the State’s eligibility system and prepares cases for disposition by State Eligibility Consultant.
Processes cases and takes necessary action on missing information promptly.
Meet Quality Assurance and performance metrics and stay updated on project and corporate policies.
Identify and escalate risks to management.
Attends all meetings and completes all trainings to stay informed on project/position updates.
Fulfill all performance requirements associated with eligibility processes.
Perform additional duties as assigned by management.

Minimum Requirements:

Proven customer support or Client Service Representative experience strongly preferred.
Ability to handle complex service inquiries via telephone.
Strong critical thinking and problem-solving skills.
Moderate difficulty assignments requiring judgment and issue resolution.
Understanding of work implications and ability to recommend solutions.
Accurate data entry (40 keystrokes/minute), strong interpersonal skills.
Positive relationship-building with customers and state eligibility consultants.
Attention to detail; excellent organizational, verbal, and written communication skills.
Comfortable in a fast-paced, deadline-oriented environment.
Capable of executing many complex tasks simultaneously.
Team player with the ability to work independently.
Ability to remain stationary for an extended period
High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.

Preferred Skills and Qualifications

Some college or a college degree. 
2+ years of relevant professional experience. 
Call Center experience.

Pay: $18.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

center representative jobs in lafayette in

Customer Service Representative – West Lafayette, IN

Contact Center Representative

Retail Associate

Cashier

Call Center Representative

Registered Behavior Technician (RBT) - West Lafayette

Health Center Manager (RN)

Machine Repair - Journeyman

Event Security - Flexible Scheduling

Event Security - Part time

Flexible Part-Time Event Staff

Retail Associate

Associate

Sales Associate

Administrative Nagivator

Freight Coordinator (Part-Time)

Early Morning Stocking Associate

Retail Inventory Control Specialist

Customer Service Representative - West Lafayette, IN

Key Holder (Part Time)

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