Top 4 Desktop support manager Jobs in Lake Bluff, Il

IT Field Technician - Team Lead
Creative Tech —Skokie, IL
- $49,000 - $56,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Fuel card
- Health insurance
Quick Apply
Office Manager IT Support Specialist
TIDI Products —Buffalo Grove, IL
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
ServiceNow Functional Lead
Deloitte —Arlington Heights, IL
- $95,600 - $188,400 a year
- Full-time
- Computer Science
- 3 years
- Bachelor's degree
Dynamics 365 (D365) Customer Service Technical Lead
AAOS —Rosemont, IL
- $83,000 - $86,000 a year
- Full-time
- Hybrid work
- Spanish
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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Technical Service Operations Manager
Xerox —Westerville, OH
Manage all printer issues internally and externally (incl. Service calls, installations, etc.) and escalation issues as needed.
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McKesson —Columbus, OH
This role is responsible for establishing operational standards, developing technical capabilities, ensuring incident readiness, and driving continuous…
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desktop support manager jobs near lake bluff, il

IT Field Technician - Team Lead

Creative Tech -
Skokie, IL

Quick Apply

Job Details

Full-time
$49,000 - $56,000 a year

Benefits

Fuel card
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Customer communication
Team supervision
Customer service
Technical documentation
Network infrastructure
Driver's License
Computer hardware
IP networking
Leadership

Full Job Description

As an IT Field Team Lead, you will be leading small teams of field technicians and coordinating resources for client onboardings nationwide. In addition to this, you will be tackling complex technical challenges such as network stack installation, configurations, and migrations. Please note this is a travel-heavy role, with consistent multi-day trips.

Job Responsibilities:

Work as part of a results-driven team to ensure daily success and client satisfaction
Handle, install, and maintain the diverse range of equipment we provide to clients: computers, laptops, kiosks, thin clients, and chrome devices
Mentor and coach junior technicians and contribute to their skill development
Lead and manage a team of field technicians through delegation and team coordination
Effectively identify and set work priorities adapting to the project needs
Be able to travel overnight and out-of-state for multiple days at a time, several times a month
Collaborate with internal support teams to resolve issues and deliver optimal solutions
Create detailed documentation after project completion
Provide assistance to other departments as needed

The Ideal Candidate:

Has a passion for IT and takes pride in consistently delivering results
Has excellent time-management and strong organizational skills
Has excellent customer service and communication skills, both written and verbal, ensuring positive interactions within the team and with clients
Is experienced and comfortable in leading teams (ideally in an IT environment)
Has advanced computer hardware and software troubleshooting knowledge
Has a solid understanding of networking and network topography
Has intermediate experience with configuration of switches, routers, and IP protocols
Has intermediate experience with data cabling, such as fiber wiring and cat5/cat6 termination
Has excellent attention to detail and good documentation skills
Approaches work with a proactive, resourceful, and solution-focused mindset
Owns a car with a valid driver’s license
Available to travel overnight and out-of-state for multiple days at a time, several times a month
Is capable of lifting 30lbs and climbing a ladder when necessary

Creative Tech provides comprehensive support for work-related travel, including gas cards and iPass. For overnight travel, the company handles planning and accommodations and offers a generous per diem along with overnight bonuses.

Job Type: Full-time

Compensation: $49,000-$56,000 annually

Benefits:

401(k) with matching
Dental insurance
Health insurance
Vision insurance
Paid time off (including your birthday!)
Bonus opportunities

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

desktop support manager jobs in lake bluff, il

IT Field Technician - Team Lead

Office Manager IT Support Specialist

ServiceNow Functional Lead

Dynamics 365 (D365) Customer Service Technical Lead

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