Top 15 It support Jobs in Lake City, Fl

Help Desk Technician (Level 2)
Lake Butler Hospital —Lake Butler, FL
- Full-time
- Mid-level
- Windows
- Analysis skills
8d
IT Acquisition Field Resource
Ensign Services —Lake City, FL
- $70,000 - $80,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
STATE ATTORNEY'S OFFICE, 3RD CIRCUIT- IT SPECIALIST I - 21015145
The State of Florida —Lake City, FL
- $34,000 a year
- Email
- Computer literacy
- Windows
- Microsoft Office
- Paid holidays
1d

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IT Acquisition Field Resource
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Network Division Manager
Alachua County, FL —Gainesville, FL
Bachelor's degree in computer science, math, engineering, business administration or related field and five years of progressively responsible computer support…
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Help Desk Technician (Level 2)

Lake Butler Hospital -
Lake Butler, FL

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Job Details

Full-time
8 days ago

Qualifications

IT user and group management
GPO
Windows
Network infrastructure
Desktop (troubleshooting support)
macOS administration
Mobile device management
macOS
IP networking
Access control management

Full Job Description

Description:

Description

Lake Butler Hospital is a critical access hospital providing 24-hour emergency services, inpatient hospitalization, inpatient short-term rehab, outpatient rehabilitation services, laboratory, and radiology services to Union County and the surrounding counties. We are devoted to providing all members of our community with premier-quality health care in a compassionate and inviting environment.

We are seeking an experienced Help Desk Support Technician (Level 2) to provide advanced technical support and resolve escalated issues for internal users. This position is responsible for diagnosing and resolving complex hardware, software, and network-related problems that require advanced technical knowledge and troubleshooting skills. The role will also collaborate with network administrators and other IT professionals to support and maintain IT infrastructure, while providing guidance and mentorship to Level 1 support staff. The ideal candidate will demonstrate strong technical expertise, critical-thinking and problem-solving skills, and a commitment to delivering efficient, high-quality technical support.

Please note: This is not a remote or hybrid position.

Essential Duties & Responsibilities

Escalation Support: Resolve complex tickets escalated by Level 1 technicians.
Advanced Troubleshooting: Diagnose deep operating system, registry, and hardware failures.
Network & Infrastructure: Troubleshoot local network connectivity, VPNs, and server access.
System Administration: Manage user permissions, groups, and policies in Active Directory.
Deployment: Configure, image, and deploy new employee workstations and hardware.
Mentorship: Provide guidance and technical training to Level 1 support team members.
Root Cause Analysis: Identify recurring technical trends to prevent systemic IT issues. [

Requirements:

Qualifications & Skills

Education: Associate or Bachelor's degree in IT, or equivalent professional experience.
Certifications: CompTIA Network+, Security+, Microsoft Certified, or Cisco CCNA preferred.
Experience: 2–5 years of dedicated IT help desk or desktop support experience.
Technical Depth: Advanced knowledge of Windows/macOS deployment and enterprise networking.
Admin Tools: Proficiency with Active Directory, Group Policy, and MDM solutions.
Soft Skills: Strong analytical problem-solving, time management, and communication skills.

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it support jobs in lake city, fl

Help Desk Technician (Level 2)

IT Acquisition Field Resource

STATE ATTORNEY'S OFFICE, 3RD CIRCUIT- IT SPECIALIST I - 21015145

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