Top 5 Level 2 it technician Jobs in Lakeland Fl

Level 2 IT Technician
Garden State Computing LLC —Plant City, FL
- $28.50 - $32.00 an hour
- Full-time
- Background check
- ERP systems
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
2d
Tier 2 Technician
IT Voice —Lakeland, FL
- $50,000 - $600,000 a year
- Full-time
- Hybrid work
- Clean driving record
- Mid-level
- 3 years
- Travel reimbursement
- Health insurance
Quick Apply
IT Support II
SCS Engineers —Tampa, FL
- $26 - $30 an hour
- Full-time
- Computer Science
- 5 years
- Office
- Paid parental leave
- Paid holidays
Global Services Tech II
Ashley Furniture Industries, LLC. —Brandon, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
10d

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Level 2 IT Technician

Garden State Computing LLC
Plant City, FL

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Job Details

Full-time
$28.50 - $32.00 an hour
2 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Professional development assistance

Qualifications

Endpoint Security
Fiber optic cables
IT system monitoring
Windows
Incident Escalation
Endpoint Detection and Response (EDR)
DHCP
Driver's License
Desktop (troubleshooting support)
Customer support ticket management
DNS
IP networking
Network monitoring tools
Desktop administration
Escalation handling
Scissor lift
Active Directory management
Ticketing system technical support

Full Job Description

About the Role

Garden State Computing, a managed service provider (MSP), is hiring a Level 2 IT Technician for full-time placement at a client facility in Plant City, FL. This is not a call-center helpdesk job. You'll be the dedicated on-site IT presence for a growing operation, owning every ticket at the site from first contact through resolution. And while you'll be the face of IT on-site, you won't be on an island: our full technical team is behind you for escalations, second opinions, and backup whenever you need it, and it goes both ways.

The environment is hands-on and varied: one hour you're resolving a desktop issue, the next you're up on a scissor lift troubleshooting equipment in a network rack, and later that week you're in the room with software vendors as the company rolls out new automation and business systems. If you like being the person who actually knows how the whole building works, this role is built for that.

Travel to the client's Orlando location is required a few times per month.

Schedule & Location

Monday through Friday, approximately 8:30 AM to 5:00 PM
On-site at the Plant City facility each day (this is not a remote or hybrid role), with travel to the Orlando location a few times per month
Paid holidays
After hours: our corporate HQ team handles remote after-hours support. You serve as the emergency site contact for the occasional issue that requires someone physically on-site.
All tools and equipment provided

What You'll Do

Own all IT support tickets at the Florida sites, including desktop, peripheral, and user support across the facility
Support and maintain the building's network infrastructure (switching, wireless, cabling, rack equipment)
Perform physical troubleshooting of network equipment, including occasional work at height on a scissor lift
Participate in meetings with software vendors and site represenatives as new automation and systems are implemented. You'll be a voice in how technology gets deployed, not just the person who fixes it afterward
Document work in our ticketing system and use RMM tooling for monitoring and remediation
When Florida is quiet, pitch in remotely on tickets for our other clients. Your site is always priority one, but slow days don't mean boring days. This keeps you connected to the rest of the team and sharp across a wider range of environments than a single site can offer
Travel to the Orlando site a few times per month for on-site support

Work Environment

This is a food manufacturing facility, and all on-site staff follow the client's facility policies, including food safety and GMP (Good Manufacturing Practice) requirements. Examples include wearing a hair net (and beard net, where applicable), removing jewelry and watches in production areas, and observing the site's allergen controls (this is a peanut-free facility, and peanut products are not permitted anywhere on the grounds). The client sets these policies and full details are provided during onboarding. Expect a mix of office and production-floor work, and regular interaction with plant staff who depend on the systems you keep running.

Required Experience

2+ years in an IT support role with demonstrated Level 2 capability (you resolve escalations, you don't just create them)
Microsoft Windows 10/11 desktop support in a business environment
Microsoft Windows Server fundamentals (AD, DNS, DHCP, file/print)
Hands-on exposure to ThreatLocker (or comparable application allowlisting)
Hands-on exposure to Huntress (or comparable EDR/MDR platform)
Experience working within an RMM platform and a professional ticketing system
Comfortable working independently. You'll have remote escalation support, but you are the front line on-site representative
Comfortable with occasional work at height (scissor lift)
Valid driver's license and reliable transportation for Orlando travel
Ability to pass a pre-employment drug screen and background check

Big Pluses

Juniper Networks experience (switching, routing)
Fortinet experience (firewalling, switching, routing)
ERP system exposure: support, administration, or implementation
Fiber optic experience: terminations, testing, patching, and/or troubleshooting
MSP background (multi-client mindset, ticket discipline)
Microsoft certifications
Networking certifications of any kind (Juniper, Cisco, or others)

Compensation & Benefits

$60,000–$67,000/year, posted up front. No games, no “DOE” mystery box.
Health and dental insurance stipend
401(k) with employer contributions
Paid time off and paid holidays
Paid training and certifications for candidates who want to keep learning
All tools and equipment provided

Why This Role

We're paying to keep you, not to churn through techs
We are a close-knit team. You would be the fifth member of the team, so you will work closely with your colleagues on a regular basis.
Desktop, networking, physical infrastructure, and vendor-facing project work in one role
The client is actively investing in automation and new systems; you'll get project exposure most helpdesk roles never see.

Garden State Computing is an equal opportunity employer.

Pay: $28.50 - $32.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance

Work Location: In person

Quick Apply

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level 2 it technician jobs in lakeland fl

Level 2 IT Technician

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IT Support II

Global Services Tech II

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