Top 45 Help desk Jobs in Lakewood, Nj

Tier 1 Provisioning Engineer (Telecom)
Spectrotel —Freehold, NJ
- Monday to Friday
- Mid-level
- Warehouse
- Trade school
Quick Apply
Implementation Training Specialist
SERV Behavioral Health System —Township of Hamilton, NJ
- $78,000 a year
- Full-time
- Mid-level
- 3 years
- Driver's License
Quick Apply
5d
IT Technician - Level 1
Topaz HR —Lakewood, NJ
- $26 - $30 an hour
- Full-time
- Windows
- Communication skills
- Entry level
- Paid holidays
- Health insurance
10d
Level 2 Onsite Technician
DigaCore Technology Consulting —Lakewood, NJ
- $68,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid training
- Health savings account
Quick Apply
1d
Information Technology Analyst 1
New Jersey Courts —Freehold, NJ
- $63,040.84 - $103,812.28 a year
- Weekends as needed
- Hybrid work
- Background check
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
4d
IT Associate
Beam Health —Red Bank, NJ
- $30 an hour
- Part-time
- Mid-level
- Windows
- Clinic
Quick Apply
IT Support Specialist
Variety Staffing —Tinton Falls, NJ
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Commercial
Quick Apply
IT Support Technician
SecurIT —Lakewood, NJ
- $24 - $29 an hour
- Full-time
- Background check
- Office
- Driver's License
- Dental insurance
- Paid time off
Quick Apply
6d
On Site Help Desk - Application Support
Key Software Systems —Township of Wall, NJ
- $47,000 a year
- Overtime
- Mid-level
- Office
- APIs
- Dental insurance
- Paid time off
Quick Apply
7d
Geek Squad Agent (Retail Store)
Best Buy —Township of Brick, NJ
- $16.00 - $20.80 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
2d
IT Specialist (5516)
SMX —Lakehurst, NJ
- $25 - $40 an hour
- Microsoft Outlook
- Mid-level
- 3 years
Quick Apply
11d
Associate Technical Support Engineer - Core
iCims —Holmdel, NJ
- $50,000 - $55,000 a year
- Weekends as needed
- Remote
- Bachelor of Science
- Windows
- Bachelor's degree
- AD&D insurance
- Paid holidays
5d
Systems Technician
Integris —Cranbury, NJ
- Full-time
- Hybrid work
- 1 year
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
14d
IT Helpdesk Technician II
Van Cleef Engineering Associates LLC —Township of Hamilton, NJ
- $24 - $34 an hour
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
9h
IT Engineer, Tier 2 NJ
Tech-Keys —Township of Howell, NJ
- $50,000 - $70,000 a year
- Full-time
- Azure
- Mid-level
- Analysis skills
- Paid time off
- 401(k) 4% Match
Quick Apply
Associate Technical Support Engineer - Core
iCIMS Talent Acquisition —Holmdel, NJ
- $50,000 - $55,000 a year
- Weekends as needed
- Bachelor of Science
- Windows
- Bachelor's degree
- AD&D insurance
- Paid holidays
4d
Specialist, IT – GxP Technical Support
Rocket Pharmaceuticals —Cranbury, NJ
- $54,000 - $82,000 a year
- Full-time
- Computer Science
- Laboratory experience
- Mid-level
- Paid holidays
- Health insurance
13d
Shopify & IT Systems Specialist
Soccer Post —Eatontown, NJ
- Full-time
- Computer science
- Computer Science
- Inventory management
- Health insurance
- Dental insurance
Associate Technical Support Engineer
CentralReach —Holmdel, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Applied behavior analysis
- Writing skills
- HIPAA
- Paid parental leave
- Health insurance
Quick Apply
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Robbinsville, NJ
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
3d

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help desk jobs near lakewood, nj

Tier 1 Provisioning Engineer (Telecom)

Spectrotel -
Freehold, NJ

Quick Apply

Job Details

Qualifications

FTP
Customer returns handling
VoIP administration
Network infrastructure
VLAN
Cisco routers/switches implementation
Computer hardware
L2 switch
VPN management
HTTPS
Telecommunications data network configuration

Full Job Description

About Your Role:

This position supports Services Delivery and NOC on the disconnect and support ticket Return Merchandise Authorization (RMA) process of Spectrotel’s Managed services equipment. This role focuses on diagnosing, troubleshooting, and repairing returned networking and communication hardware to maintain product quality and customer satisfaction. This is a hands-on, in-person position. This job role will enable the individual to grow in networking technologies and Spectrotel’s manage services complex network designs.

About Spectrotel:

Spectrotel is a leading national next generation aggregator of Voice, Internet, Cloud Communications and Managed Services. Spectrotel aligns suppliers, agents, and customers, by Spectrotel’s aggregation platform to bring out the best of each to maximize customer success and experience. We are the “Network of Networks” and have achieved this through the committed, passionate, and driven team of associates that make up the Spectrotel team.

We are proud of having created a unique and valued experience for some of the most well-known brands throughout the country by providing exceptional service and technology solutions crafted to meet and exceed their business needs. We owe our success to a set of simple principles: integrity, honesty, flexibility, and ambition. It is the embodiment of these traits that make Spectrotel a distinctive integrated solutions company.

As a privately held company we seek individuals who can help contribute to the company’s success. This means you are not shy, you like rolling up your sleeves, digging in, and helping solve problems, you feel energized when you present an idea and most importantly you are persistent, passionate, and never satisfied with the status quo.

Qualities & Characteristics:

Self-Starter, Motivated, Take-Charge, Independent, Communicative, Organized, Efficient, Punctual, Multi-tasker.

Key Area of Responsibilities:

Process Managed Services disconnect orders.
Set expectations with the customer for processing disconnect orders.
Hardware RMA Process and Testing of returned equipment.
Ongoing training and learning of different hardware vendors & portals.
Ensuring equipment is clean and in a presentable.

Responsibilities & Duties not limited to:

Monday to Friday, 9:00 a.m. – 6:00 p.m. at Spectrotel’s warehouse located in Freehold, NJ.
Hands-on testing of Spectrotel Managed Equipment: IP Phone, Firewall, Routers, Switches; ATA, IP Phones, Mobility; SDWAN; Voice Gateways, Wireless APs.
Attention-to-detail, careful examination of returned devices for cosmetic and physical functionality.
Coordinate with Service Delivery and Project Management team members to adhere to the timeline and ensure equipment is returned in a timely manner.
Check-related equipment orders with other services that are provided by Spectrotel for interoperability and connections.
Manage vendor portal disconnects and hardware factory reset methods for device refurbishment.
Manage the inventory status inside Spectrotel’s internal system(s)
Spectrotel vendors/partners including:
- Cisco Meraki
- Fortinet Firewall, Switches, APs
- 8x8 UCaaS phones & ATAs
- Bigleaf & Velocloud SD WAN
- Wireless LTE/5G – Cradlepoint, BEC, Inseego
- Cisco SMB Switches and ISR routers
- Ooma & Data remote PIAB devices

Required Work Experience:

1 year of experience working with or training on
- Cisco ISO and CLI commands using ISR and Catalyst Switch
- IP Phones: Polycom, Yealink, Mitel
- VLAN and VLAN trunks and tagging
Knowledge and Experience with OSI Layer 1 through 4.
Subnetting: able to know the difference between Public and Private IP addresses and different CIDR block sizes.
Queue management and the ability to manage up to 100 disconnect orders a week.
Experience working with FTP, TFTP, HTTPS, and Console configuration options.
Knowledge of legacy PSTN technologies like Analog POTS line, PRI (A PLUS)

Preferred Optional Work and Education Experience:

Computer networking and or security certification from a technical school, college or hands-on experience.
Experience with standard site-to-site VPN configurations
CCNA Certified preferred but not required.
Fortinet Firewalls or NSE Certified preferred but not required.
Meraki Hardware
Cradlepoint Hardware Certified preferred but not required.
Microsoft Visio Experience

Spectrotel is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

Quick Apply

Refine Your Search

help desk jobs in lakewood, nj

Tier 1 Provisioning Engineer (Telecom)

Implementation Training Specialist

IT Technician - Level 1

Level 2 Onsite Technician

Information Technology Analyst 1

IT Associate

IT Support Specialist

IT Support Technician

On Site Help Desk - Application Support

Geek Squad Agent (Retail Store)

IT Specialist (5516)

Associate Technical Support Engineer - Core

Systems Technician

IT Helpdesk Technician II

IT Engineer, Tier 2 NJ

Associate Technical Support Engineer - Core

Specialist, IT – GxP Technical Support

Shopify & IT Systems Specialist

Associate Technical Support Engineer

IT Support Associate II, Ops Tech Solutions (OTS)

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