Top 148 Practice advisor Jobs in Lakewood, Nj

Customer Success Lead
CentralReach —Holmdel, NJ
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
- Paid parental leave
- Health insurance
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Client Service Associate
Mariner Wealth Advisors —Manasquan, NJ
- $65,000 - $95,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Director of Employee Relations
Marquis Health Consulting Services —Township of Brick, NJ
- $150,000 - $170,000 a year
- Full-time
- Organizational skills
- Senior level
- Communication skills
- Health insurance
- Dental insurance
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9d
National Corporate Controller
Redefine Management, LLC —Matawan, NJ
- $230,000 - $250,000 a year
- Full-time
- CPA
- 5 years
- System design
- Health insurance
- Dental insurance
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Tax Partner
Career Legal —Ocean, NJ
- From $200,000 a year
- Full-time
- Hybrid work
- CPA
- 11+ years
- Office
- Health insurance
- Dental insurance
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8d
Municipal Engineer
Conrad Consulting —Wall Township, NJ
- $100,000 - $150,000 a year
- Full-time
- Construction site
- Analysis skills
- In-person
- Health insurance
- Dental insurance
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6d
Financial Advisor
Northwestern Mutual Red Bank —Red Bank, NJ
- $85,000 - $300,000 a year
- Full-time
- Background check
- Bachelor of Science
- Office
- Health insurance
- Dental insurance
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14d
HR Business Partner
Temco Logistics —New Jersey
- $90,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Travel
- Health insurance
- Dental insurance
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Estates Attorney
Robert Half —Brielle, NJ
- $125,000 - $175,000 a year
- 5 years
- Analysis skills
- US work authorization
- Disability insurance
- Dental insurance
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Enterprise Account Director
MetTel —Holmdel, NJ
- $130,000 a year
- 7 years
- Bachelor's degree
- Senior level
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Advanced Practice Nurse – Care Coordination
CentraState Healthcare System —Freehold, NJ
- $117,000 - $198,900 a year
- Full-time
- Acute care
- Nursing
- Mid-level
- 403(b) matching
- AD&D insurance
Beauty Advisor
Ulta Beauty, Inc. —Township of Howell, NJ
- $16 - $24 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Fair chance
- Dental insurance
- Paid time off
Summer Analyst - Practice Management
Rockefeller Capital Management —Township of Hamilton, NJ
- $35 an hour
- Full-time
- Office
- Finance
- Analysis skills
Assistant Director of Operations
McKesson —Robbinsville, NJ
- $98,300 - $163,900 a year
- On call
- Microsoft Excel
- ERP systems
- 3 years
6d
HR Business Partner
FirstEnergy Corp —Holmdel, NJ
- Full-time
- Master's degree
- Bachelor's degree
- Senior level
Supervisor, Utilization Management
Hackensack Meridian Health —Township of Brick, NJ
- From $107,952 a year
- Full-time
- Nursing
- RN License
- Hospital
- Health insurance
- Dental insurance
Vice President, Human Resources - Community Medical Center
RWJBarnabas Health Corporate Services —Toms River, NJ
- $220,000 - $320,000 a year
- Full-time
- Hospital
- Office
- 3 years
- Paid parental leave
- Paid holidays
Vendor Manager - Ivanti
Climb Global Solutions —Eatontown, NJ
- Online Application
- Hybrid work
- Mid-level
- Bachelor's degree
- US work authorization
8d
Human Resources Managed Services Consultant
PREMIER CONSULTING & INTEGRATION (PCI) —Red Bank, NJ
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business Administration
H&M Sales Advisor - Ocean County Mall
H&M —Toms River, NJ
- $16.50 an hour
- Part-time
- Entry level
- Commercial
- Health insurance
- Paid time off
Quick Apply

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Customer Success Lead

CentralReach -
Holmdel, NJ

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Job Details

Full-time
$65,000 - $80,000 a year

Benefits

Paid parental leave
Health insurance
Paid time off
Parental leave
401(k) matching

Qualifications

Customer communication
Workplace dispute resolution

Full Job Description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

As a Customer Success Lead (CSL), you will be responsible for building relationships and strengthening overall product adoption and engagement with our customers. You'll work closely with key stakeholders to understand their business objectives, acting as their trusted advisor in using CentralReach effectively toward their desired outcomes. As an advocate for your portfolio of customers, you'll liaise between our customers and our internal organization, ensuring that needs and/or requirements considered critical to the success of these customers are communicated and managed.

As a Level 1 CSL, you'll focus on developing and mastering foundational skills. This initial level requires that you have demonstrated a deep understanding of relationship building, conflict resolution capabilities, and can work collaboratively both internally and externally.

Through proficiency in targeted key accountability areas, you'll not only excel as a Level 1 but also pave the way for future career growth along clear pathways for advancement.

Location & Interview Process
We prefer candidates who can work in a hybrid capacity from one of our corporate offices in Holmdel, New Jersey or Fort Lauderdale, Florida. However, we will consider remote candidates located in MST/PST time zones to accommodate our west coast customer base.

As part of our hiring and security protocols, candidates hired into fully remote roles are required to participate in an in-person interview or face-to-face meeting prior to their first day of employment.

Key Accountabilities:

Maintain a positive client health score and NPS.

Manage relationships throughout various customer lifecycles and stages.

Proactively engage with assigned book of business, aligning recurring activities with associated playbooks.

Consistently meet established Customer Engagement and Growth KPI's.

Influence and drive customers towards Best Practices, ensuring adoption and optimization across various parts of the system.

Stay up to date with the latest features, product updates, and releases to ensure comprehensive knowledge and expertise are maintained to keep customers well informed.

Partner closely with Account Managers to drive expansion opportunities via cross-sell and upsells.

Foster close partnerships cross-functionally with teams such as Professional Services, Product, and Support to ensure timely addressing of customer concerns and initiatives.

Act as the voice of your customers to ensure that their concerns and feedback are heard.

Maintain strong relationships and understanding of customers to identify risks early and activate associated playbooks.

Prioritize and complete high-impact team assignments and initiatives as they are assigned.

Desired Skills and Experience:

An understanding of Customer Success and CS metrics.

An ability to build positive relationships internally and externally.

Ability to work well with others and collaborate effectively.

Strong customer relationship building skills.

Strong organizational skills.

High degree of conflict resolution.

Strong project management skills.

Clear and effective communication, negotiation, and presentation skills.

Ability to be empathetic, but assertive at the same time.

Ability to work in a fast-paced, team environment with a high sense of urgency.

Ability to independently prioritize work and shift priorities as needed to meet deadlines.

Self-motivated with a sharp analytical mindset, capable of insightful problem-solving.

Quick learner.

Ability to stay composed in tough situations, maintaining professionalism throughout.

Enthusiastic about professional growth.

College degree and/or relevant client facing experience.

1+ years previous experience in a client facing role such as: Customer Support, Customer Success, Account Management, Onboarding, Professional Services, Clinic Director, Ops Manager, Client Services Coordinator, Client Relations Manager, etc.

Additional Preferred Experience (considered a plus):

Previous experience with CentralReach or other EMR/EHR systems.

Knowledge of healthcare compliance and HIPAA.

Experience in the healthcare industry.

Familiarity with ABA or certified as an RBT or BCBA.

Familiarity with key tools such as: Salesforce, Microsoft Outlook Suite, etc.

#LI-Hybrid

Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Protecting your information is important to us. Please take a moment to review our Notice of Privacy Practices for Job Applicants. Applicant-Privacy-Notice-110725 to understand how we collect, use, store, and protect your personal information during the recruitment process.

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Refine Your Search

practice advisor jobs in lakewood, nj

Customer Success Lead

Client Service Associate

Director of Employee Relations

National Corporate Controller

Tax Partner

Municipal Engineer

Financial Advisor

HR Business Partner

Estates Attorney

Enterprise Account Director

Advanced Practice Nurse – Care Coordination

Beauty Advisor

Summer Analyst - Practice Management

Assistant Director of Operations

HR Business Partner

Supervisor, Utilization Management

Vice President, Human Resources - Community Medical Center

Vendor Manager - Ivanti

Human Resources Managed Services Consultant

H&M Sales Advisor - Ocean County Mall

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