Job Objective: Under the Supervision of the Central Processing Manager, performs the duties of a Central Processing Technician and accepts and performs a wide variety of duties requiring a high degree of accuracy; provides technical and clerical assistance in planning, organizing, and controlling the workflow in order to maintain the services provided by the department.
Duties and Responsibilities:
A. General Duties
1. Assembles (according to Physicians Preference Cards") and transports case carts to area of use
2. Decontaminates, prepares, assembles, stores, and dispenses reusable equipment, inspects, prepares, assembles and wraps instrument trays
3. Operates sterilization equipment
4. Cleans and maintains equipment
5. Maintains and monitors established quality control systems (Biological, chemical, mechanical)
6. Orders, receives, inventories, stores, and dispenses sterile and non-sterile supplies and equipment
7. Maintains aseptic working conditions within the department by daily cleaning and disinfecting of work surfaces
8. Answers and places telephone calls to and from our customers
9. Decontaminates reusable equipment by use of manufactures’ recommendation
10. Assists in orientation and on-the-job training of new personnel
11. Assists in the maintenance of records, reports, and department statistics
12. Assists in monitoring quality control within the department
13. Assists with inventory and ordering of stock and non-stock items
Non-Essential Duties:
- Other miscellaneous duties as required.
Knowledge, Skills and Abilities:
Knowledge
- Knowledge of medical terminology and/or medical products/Surgical Instrumentation, generally acquired through one year of hospital experience at AVMC or a facility of comparable size and scope of service
Skills
- Excellent oral and written communication skills
Abilities
- Ability and willingness to assume additional departmental responsibilities such as:
o Orientation and on-the-job training of new personnel
o Monitoring on-going quality control measures within the department
o Administering and monitoring specific on-going projects within the department regarding supply levels, computer training, and equipment maintenance, etc
- Ability to learn basic Central Processing skills (medical terminology autoclave operation, wrapping techniques, instrument technology)
- Ability to learn inventory skills (ordering, restocking shelves, etc.)
- Ability to communicate effectively and efficiently with internal and external customers
AVMC Values: All AVMC employees will effectively demonstrate these values:
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Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
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Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
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Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
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Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
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Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
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Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
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Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.
Education and Experience:
Education
- High school graduate or GED is required.
Experience
- Minimum six months experience in Central Processing and/or successful completion of course work leading to certification as a Certified Registered Central Service Technician or Surgical Technologist required.
- One or more years Central Processing experience preferred.
- Sterile Processing Certification within 1 year
Required Licensure and/or Certifications:
- Central Service Certification is preferred
AVMC Conduct/Compliance Expectations:
- Ability to adhere with AVMC Attendance and Punctuality Policy.
- Ability to adhere with AVMC Leaves of Absence Policy.
- Ability to adhere with AVMC Paid Time Off (PTO) Policy.
- Ability to adhere to the department dress code.
- Ability to organize work and establish priorities.
- Ability to expand on own initiative in performance of duties.
- Skill and ability to follow the telephone etiquette/standards.
- Ability to function effectively under pressure and meet time parameters.
- Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff.
- Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVMC.
- Ability to maintain the confidentiality of patients, hospital and department information.
- Ability to adhere to safety rules and regulations.
- Safely and effectively use all the equipment necessary to carry out duties.
- Ability to interpret and function under hospital and department policies and procedures.
- Conforms with required and appropriate accreditation and regulatory requirements.
- Conforms with and supports hospital quality assurance and improvement guidelines.
- Ability to participate effectively in department and hospital staff education.
- Display a willingness to work as a team player.
- Ability to give and support the highest level of patient/customer satisfaction at all times.
- Supports and adheres to the values and mission statement established by the AVMC Board of Directors.
- Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.
- Ability to follow the Code of Conduct.
- Ability to demonstrate knowledge and understanding of Corporate Compliance rules and regulations, complies with duty to report behavior standard, demonstrates understanding of purpose for Corporate Compliance hotline and importance of seeking guidance from a supervisor when in doubt regarding a possible corporate compliance issue
Key Physical Requirements and Working Conditions:
- Work performed throughout the facility and in the sterile Central Processing Department.
- Frequent standing and walking for majority of shift.
- Frequent lifting, pushing and pulling of up to and over 50 lbs required.
- Frequent bending, twisting, squatting, kneeling and reaching
- Potential exposure to chemicals, biohazards-blood borne infectious waste requiring the use of PPE.
A detailed description of the physical requirements of this job is maintained in the Employee Health Department.
NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED
Education and Experience:
Education
- High school graduate or GED is required.
Experience
- Minimum six months experience in Central Processing and/or successful completion of course work leading to certification as a Certified Registered Central Service Technician or Surgical Technologist required.
- One or more years Central Processing experience preferred.
- Sterile Processing Certification within 1 year
Required Licensure and/or Certifications:
- Central Service Certification is preferred.
