Top 91 It asset manager Jobs in Lansing, Mi

Service Desk Administrator
State of Michigan —Lansing, MI
- $60,000 - $80,000 a year
- 8 hour shift
- Classroom
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Specialist I, Information Security
LG Energy Solution Michigan, Inc. —Lansing, MI
- Management
- Writing skills
- Maintenance
Quick Apply
Regional Manager - Property Management
Peak Living —Lansing, MI
- $110,000 - $125,000 a year
- Full-time
- Microsoft Outlook
- Travel
- Apartments
- Dental insurance
- Vision insurance
Quick Apply
Journeyman HVAC Technician
Trane Technologies —Lansing, MI
- $23.80 - $43.85 an hour
- Overtime
- Clean driving record
- 5 years
- Pass drug screening
Territory Sales Manager
The N2 Company —Lansing, MI
- Hybrid work
- Mid-level
- High school diploma or GED
- Flexible schedule
Quick Apply
Territory Sales Manager
The N2 Company —East Lansing, MI
- Hybrid work
- Mid-level
- High school diploma or GED
- Flexible schedule
Quick Apply
Card Fraud Manager
MSU Federal Credit Union —East Lansing, MI
- From $90,000 a year
- Monday to Friday
- Hybrid work
- Computer literacy
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Affordable Housing Analyst (MOR Focus)
Multifamily Asset Managers —Okemos, MI
- Weekends as needed
- Microsoft Word
- Ability to walk for extended periods
- Computer literacy
District Manager
Tractor Supply Company —Lansing, MI
- Part-time
- Inventory management
- 5 years
- Office
- Paid parental leave
- Disability insurance
6d
Special Asset Manager
Cinnaire Corporation —Lansing, MI
- Full-time
- Hybrid work
- Mid-level
- Finance
- Analysis skills
- Profit sharing
- AD&D insurance
Quick Apply
9d
Staff Recruiter
Rehmann, LLC —Lansing, MI
- Mid-level
- Bachelor's degree
- Organizational skills
- Paid time off
Quick Apply
MOR Compliance Specialist
Multifamily Asset Managers —Okemos, MI
- Monday to Friday
- Hybrid work
- Ability to walk for extended periods
- Computer literacy
- Mid-level
Senior Systems Integrator
Convergence Networks —Lansing, MI
- Computer science
- Azure
- Computer Science
- Health insurance
- Dental insurance
12d
(USA) Member Specialist
Sam's Club —Lansing, MI
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Dispensary Supervisor
Ascend Wellness —East Lansing, MI
- From $18 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
9d
Vice President & General Manager
Nexstar Broadcasting —Lansing, MI
- Online Application
- 5 years
- Office
- Senior level
Director Of Field Operations (Remote)
SOLV Energy, LLC —Lansing, MI
- $142,673 - $189,755 a year
- Full-time
- Up to 50% travel
- Customer service
- Engineering
- Paid holidays
- Disability insurance
Quick Apply
External Communications -Senior Manager
Deloitte —Lansing, MI
- $107,700 - $221,200 a year
- Full-time
- Microsoft Outlook
- 11+ years
- Office
Senior Regional Social Manager
Disc Replay —Lansing, MI
- $50,000 - $60,000 a year
- 8 hour shift
- Mid-level
- Communication skills
- Paid training
- 401(k)
Quick Apply
Assistant Central Utility Plant Manager
DTE Energy —Lansing, MI
- Office
- 8 years
- High school diploma or GED

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Service Desk Administrator

State of Michigan -
Lansing, MI

Apply Now

Job Details

Full-time
$60,000 - $80,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Life insurance

Qualifications

Computer operation
Customer communication
Microsoft Excel
Microsoft Outlook
iOS support
iOS
Android support
Windows
User training (technical support)
Productivity software support
Collaborative technology platforms
Microsoft Teams
SharePoint
Cross-functional collaboration
Classroom Teaching
Professional development training
Cross-functional communication
Teaching technology use
Mobile devices

Full Job Description

Job Description

This is an at-will, nonpartisan position in the Senate Business Office (SBO). The SBO oversees the general administrative operations of the Michigan Senate and includes the Facilities & Services, Finance, Human Resources, Office of the Director, Senate Information Services, and Senate Police departments.

Under the direction of the Director of the Senate Business Office, Senate Information Services (SIS) Director, and IT Operations Manager, and supervised by the Service Desk Supervisor, the Service Desk Administrator acts as the primary escalation contact for the Service Desk Analysts. The Service Desk Administrator also provides end user support, manages user access, and integrates Active Directory with identity management systems ensuring it is in sync with other directories. The Service Desk Administrator provides formal classroom instruction and informal one-on-one training on computer software. The Service Desk Administrator prepares training materials, including revisions to existing documentation and creation of new documentation.

ESSENTIAL JOB FUNCTIONS:

Manages customer expectations in a positive and friendly manner, setting the organizational standard for customer engagement, and serving as a professional communication channel between end users and SIS
Provides end user support and user access management
Triages service requests and incidents appropriately, using ITIL methodology in the ITSM tool
Provides first call resolutions, doing appropriate troubleshooting when possible and escalates as necessary
Provides advanced technical and troubleshooting assistance related to computer hardware and software, and other tech tools and products
Integrates Active Directory with identity management systems within various software applications, ensuring Active Directory is in sync with other directories
Maintains access control lists, security groups, permissions, and structure of current on-premises mapped drives and/or cloud file shares
Creates and maintains scripts that automate the end user lifecycle, including Human Resources Information Systems (HRIS) integration
Manages all aspects of the end user lifecycle, including account access and mail forwarding
Evaluates AD and OS administrative tasks performed by Service Desk and Technical Service staff and develops automated procedures to reduce steps, eliminate redundancy, and foster standardization
Coordinates with Human Resources to maintain a current and accurate end user listing in Active Directory
Monitors all relevant automations to ensure continuous operation; troubleshoots and resolves issues
Develops new ways to automate routine tasks
Researches acute technical problems such as inconsistent email retention, cluster communication failures, and public folder replication issues
Assists and trains Service Desk Analysts in areas of advanced troubleshooting
Provides cross functional tier one and tier two to process service requests and issues
Develops and maintains accurate and relevant Service Desk knowledge documents
Identifies problems, incidents, and requests correctly; then categorizes and prioritizes them in the ITSM tool
Seeks knowledge and education to improve Service Desk competence and improve first call resolution
Ensures tickets are resolved following approved procedures
Coordinates ticket escalations, outages, and other technical communications to affected end users
Provides on-site technical assistance on the Senate Chamber floor during Session
Advises on written and interactive training materials and technology tip sheets; prepares new training materials and reviews existing documentation for revisions and updates

SECONDARY DUTIES AND RESPONSIBILITIES:

Evaluates new or upgraded versions of software and produces written reports on user functionality
Assists in maintaining an inventory of IT hardware and software assets
Provides computer onboarding for new employees to familiarize them with Senate-related applications and sites
Participates in special projects as assigned
Performs other duties as assigned by the Service Desk Supervisor or IT Operations Manager

Required Education and Experience

Associate Degree in a related technical field or professional certification on applicable software packages supported at the Michigan Senate preferred
Three years or more of related personal computer software experience and/or software instruction training required
Three years or more of user support preferred, performing activities that correspond to listed qualifications
Experience working in a team-oriented, collaborative environment
Other combinations of education and experience will be evaluated on an individual basis

Alternate Education and Experience

Advanced knowledge of Microsoft Office 365, including Word, Excel, Outlook, OneDrive, SharePoint, and Teams
Knowledge of workstation operating system support consisting of Windows 11 and client software
Knowledge of Android and iOS mobile device operating systems
Excellent understanding of the Senate’s goals and objectives
Excellent interpersonal skills, with a focus on listening and questioning skills
Excellent documentation skills
Ability to teach introductory through advanced classes on Windows 11, Microsoft Office 365, Internet access and navigation techniques
Ability to communicate well with others, both orally and in writing
Ability to conduct research into a wide range of computing issues as required
Ability to absorb and retain information quickly
Ability to present ideas in user-friendly language to non-technical end users
Ability to work cooperatively with information and development analysts to solve problems
Ability to prioritize multiple tasks in a fast-paced environment and work within time frames that may be rigid or subject to change on short notice
Ability to work in a professional and nonpartisan manner
Ability to work outside of prescribed work hours when necessary
Ability to develop and maintain good working relationships with legislators and other elected officials, staff, vendors, and other agencies

Additional Requirements and Information

This job description is not intended as a comprehensive list of all of the duties required of this position. Additional duties may be assigned from time to time, and the listed duties are subject to change at any time, with or without notice.

STATUS: Salaried, with a standard benefits package
SALARY: $60,000 - $80,000, based on experience
GOVERNING CAUCUS: Nonpartisan

This is a non-civil service, at-will position.

Interested applicants, please submit a cover letter and resume with your application.

The Michigan Senate considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, height, weight, disability, marital status, sexual orientation, gender identity or expression, or any other legally protected status. If you are a person with a qualified disability, you may request any needed reasonable accommodation to participate in the application, testing, and/or interview process by contacting the Senate ADA Coordinator at 517-373-1675.

Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator (Download PDF reader) for the agency that posted this position vacancy.

Apply Now

Refine Your Search

it asset manager jobs in lansing, mi

Service Desk Administrator

Specialist I, Information Security

Regional Manager - Property Management

Journeyman HVAC Technician

Territory Sales Manager

Territory Sales Manager

Card Fraud Manager

Affordable Housing Analyst (MOR Focus)

District Manager

Special Asset Manager

Staff Recruiter

MOR Compliance Specialist

Senior Systems Integrator

(USA) Member Specialist

Dispensary Supervisor

Vice President & General Manager

Director Of Field Operations (Remote)

External Communications -Senior Manager

Senior Regional Social Manager

Assistant Central Utility Plant Manager

I want to receive the latest job alert for it asset manager in lansing, mi

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