Top 1276 Field supervisor Jobs in Lansing, Mi

Customer Education Lead
Right Rope —East Lansing, MI
- $40,000 - $75,000 a year
- Full-time
- Background check
- Pass drug screening
- No experience needed
- Health savings account
- Paid holidays
Quick Apply
5d
Disaster Recovery Specialist
MSU Federal Credit Union —East Lansing, MI
- $85,000 - $100,000 a year
- Monday to Friday
- Hybrid work
- DevOps
- Office
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
Manufacturing Supervisor- 2nd Shift
American Tooling Center —Lansing, MI
- $70,000 - $80,000 a year
- Overtime
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Quality Manager
Confidential —Lansing, MI
- $120,000 - $145,000 a year
- Full-time
- Background check
- 5 years
- Electrical experience
- Health insurance
- Dental insurance
Quick Apply
6d
Lab Supervisor- ELISA Diag.
Neogen —Lansing, MI
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
2d
Distribution Warehouse Manager
RJ Schinner Co —Lansing, MI
- Full-time
- Mid-level
- Forklift
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
Community Manager-in-Training
YES Communities —Lansing, MI
- $45 - $55 an hour
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
6d
Operations Supervisor, PWAA 1st shift (Onsite)
Pratt & Whitney —Lansing, MI
- $86,800 - $165,200 a year
- Urgently hiring
- Military
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
7d
JANITOR (FULL TIME)
ESFM —Lansing, MI
- $23.55 - $27.49 an hour
- Full-time
- Background check
- 1 year
- Entry level
- Commuter assistance
- Disability insurance
Quick Apply
Machine Operator - All Shifts Open Availability Needed
LG Energy Solution Michigan, Inc. —Lansing, MI
- $23 an hour
- Day shift
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Office Supervisor II
Michigan State University —East Lansing, MI
- Full-time
- Word processing
- Mid-level
- Office
17h
eLearning Specialist (Level II or Senior Level)
MSU Federal Credit Union —East Lansing, MI
- $61,000 - $95,000 a year
- Monday to Friday
- Hybrid work
- Research
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Affiliate Brand Services Specialist - Northern Michigan University (Marquette)
MSU Federal Credit Union —East Lansing, MI
- From $55,000 a year
- Monday to Friday
- Hybrid work
- Office
- University
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
16h
Fueling Operations Support Manager - REMOTE
Ryder System —Lansing, MI
- $75,000 a year
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
- Disability insurance
- Health insurance
7d
Supervisor
Phillips, Inc. —Lansing, MI
- Management
- Construction site
- Ability to walk for extended periods
Region Manager
EchoStar —Lansing, MI
- $96,250 - $137,500 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Employee stock purchase plan
RHS Facilities Manager II
Michigan State University —East Lansing, MI
- Full-time
- Computer literacy
- Residential
- Driver's License
EHS Generalist (Onsite)
Pratt & Whitney —Lansing, MI
- $107,500 - $204,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- Disability insurance
14d
Lease Admin Coordinator II - REMOTE
Ryder System —Lansing, MI
- $18.25 - $18.50 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Service Associate - Lansing, MI - Sustainability Solutions
Stryker —Lansing, MI
- $21.58 - $29.20 an hour
- Full-time
- Microsoft Outlook
- Inpatient
- High school diploma or GED
- Health savings account
- AD&D insurance

I want to receive the latest job alert for field supervisor in lansing, mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

field supervisor jobs near lansing, mi

Customer Education Lead

Right Rope -
East Lansing, MI

Quick Apply

Job Details

Full-time
$40,000 - $75,000 a year
5 days ago

Benefits

Health savings account
Paid holidays
Health insurance
401(k)
Flexible spending account
Paid time off
401(k) matching
Employee discount

Qualifications

Live chat
English
Organizational skills
Typing
Account management
Grammar Experience
Time management

Full Job Description

Customer Education Lead

Right Rope is a fast-growing company, passionate about making and selling the highest quality rope in the world. We want to provide our customers with a world-class online experience so they are empowered to confidently choose the right products for their diverse applications. The overall mission for the Customer Education Lead is to shift from individual customer service to proactively building a scalable educational experience. This will allow customers to intuitively self-serve to answer their questions, meet their needs, and automate routine support requests. This will improve customer confidence in finding and purchasing the right rope for their unique situation, and streamline the customer journey to create a better overall experience.

About You

You genuinely care for people and are passionate about empowering others through education. You are professional and polite, with positive and assertive written and verbal communication skills. You are willing to go above and beyond to help people, but also won’t allow yourself to be disrespected in the process. You actively listen to the needs of others and seek to understand their pain points, goals, and objectives. You can think quickly and creatively about how to solve problems and achieve the best results. You are organized and efficient and can handle multiple open-ended tasks and prioritize several competing responsibilities simultaneously. You are consistent and reliable in solving problems and maintaining appropriate follow-through, earning the trust of customers and teammates. You have a growth mindset and want to build and scale customer education to make a big impact on the business.

Responsibilities

This position will begin by managing the daily needs of customers as they reach out by phone, email and chat to:

Discuss and get helpful advice about project and product selection needs
Place orders, change orders, fix incorrect orders, look up orders, etc
Coordinate communication between customers and production and fulfillment staff
Track packages, troubleshoot transit and carrier issues, file claims, etc
Help facilitate and coordinate critical expedited shipments
Process returns, refunds, exchanges, etc
Process tax exemptions, set up business accounts, process purchase orders, etc
Manage invoicing, pricing, billing, reporting and other financial data as needed
Solve minor platform and website updates including descriptions, pricing, errors, etc
Other opportunities if needed, and time allows

While managing the day-to-day and moment-to-moment customer needs, you will be using what you learn about gaps and friction points in our customer journey to preemptively solve problems at scale. You will work on automating workflows to address common questions and reduce the amount of time it takes for a customer to gain knowledge and confidence. For a person with a growth mindset and the needed skills, there are opportunities to grow into additional responsibilities such as:

Expanding the customer education department for future business objectives
Hiring, training and managing teammates as needed
Helping to build and scale our Learning Center of all rope knowledge
Making helpful video content to improve customer experience
Participating in future website design/development, SEO, SEM, CRO, UI/UX, etc
Implementing technology initiatives
Higher levels of leadership and management

Schedule

Full-time, in-person 40 hours / week 7:30 a.m. - 4:00 p.m. is ideal, but part-time and flexible schedules may be available.

Compensation

Full-Time: $40k - $75k+ depending on your skills, performance and contribution to business growth.

Benefits

Paid Time Off (accrual basis, begin accrual upon start-date)
401k with company match (after 90 days)
Wellness Stipend or YMCA membership discount (after 90 days)
Paid Holidays (after 1 week orientation, for full-time only)
Health Insurance & Health Savings Account (full-time only, after 90 days)

Qualifications

High integrity, dependability, time management and organization skills
Excellent written and verbal communication skills, including grammar, spelling and proper punctuation (without supervisor oversight) with appropriate style and layout based on the purpose and audience.
Positive, assertive, customer service skills
Works well in an environment with several competing priorities
Growth mindset, coachable and adaptable
Able to make sound decisions based on principles in nuanced situations
Able to document step-by-step processes and build internal and external facing support resources
Able to touch-type quickly and accurately
Preferred, customer service or instructional facilitation / educator experience

Job Type: Full-time

Pay: $40,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Flexible spending account
Health insurance
Paid time off

Shift:

Day shift

Application Question(s):

Are you willing to undergo a background check, in accordance with local law / regulations?
Are you willing to take a drug test, in accordance with local law / regulations?

Language:

English (Required)

Ability to Commute:

Saranac, MI 48881 (Required)

Work Location: In person

Quick Apply

Refine Your Search

field supervisor jobs in lansing, mi

Customer Education Lead

Disaster Recovery Specialist

Manufacturing Supervisor- 2nd Shift

Quality Manager

Lab Supervisor- ELISA Diag.

Distribution Warehouse Manager

Community Manager-in-Training

Operations Supervisor, PWAA 1st shift (Onsite)

JANITOR (FULL TIME)

Machine Operator - All Shifts Open Availability Needed

Office Supervisor II

eLearning Specialist (Level II or Senior Level)

Affiliate Brand Services Specialist - Northern Michigan University (Marquette)

Fueling Operations Support Manager - REMOTE

Supervisor

Region Manager

RHS Facilities Manager II

EHS Generalist (Onsite)

Lease Admin Coordinator II - REMOTE

Service Associate - Lansing, MI - Sustainability Solutions

I want to receive the latest job alert for field supervisor in lansing, mi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected