Top 13 Returns coordinator Jobs in Lansing Mi

Returns Coordinator
Block Imaging Parts & Service LLC —Holt, MI
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Vehicle Flash Validator
SolvIT —Michigan
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Site Repair Coordinator
Atlas Copco Group —Lansing, MI
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Cashier
Kroger —Holt, MI
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FRONT END/COURTESY CLERK
Kroger —Lansing, MI
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Operations Manager (Full-Time)
Buckle —Lansing, MI
- Weekends as needed
- 18 years or older
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- Employee assistance program
Quick Apply
FT Support - Police Department Support
Lansing Community College —Lansing, MI
- $18.20 - $20.18 an hour
- Full-time
- Microsoft Excel
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Hearing Ambassador (Patient Care Coordinator)
NationsBenefits, LLC —Lansing, MI
- Full-time
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- Communication skills
- Opportunities for advancement
Quick Apply
4d
Counselor K-12
Fowler Public Schools —Fowler, MI
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returns coordinator jobs near lansing mi

Returns Coordinator

Block Imaging Parts & Service LLC
Holt, MI

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Job Details

11 days ago

Qualifications

Vendor relationship building
Communication with suppliers
Customer communication
Customer relationship building
Customer returns handling
Automation
Professional ethics
Writing skills
Project management
Vendor communication
Data interpretation
Management reporting
Typing
Negotiated pricing

Full Job Description

Description:

Job Description Statement:

The Returns Coordinator plays a vital role in restoring value by ensuring imaging parts are received, evaluated, and processed with accuracy and care. Through organized workflows and thoughtful communication, this role helps maintain the integrity of the supply chain and supports teams who serve healthcare partners around the world. By turning returned parts into renewed opportunities, the Returns Coordinator contributes directly to the mission of keeping life-saving imaging equipment moving forward.

Culture Fit:

Strengthen Block Imaging’s mission of ‘People Matter’ by living our values of Integrity, Honor, and Growth. Make choices that foster our thriving mindsets and lead with our approach of Together, Thoughtful, and Transparent.

Essential Job Duties:

Review and validate all return quality claims to ensure proper triage, timely processing, and accurate internal testing.
Communicate with vendors and customers to resolve quality claims, negotiate restock fees/credits, and troubleshoot issues.
Authorize customer credits and manage exchange-related financials, including deposit credits, refunds, and high-dollar additional bills.
Execute and oversee exchange workflows, including reminders, return document generation, vendor exchanges, and stock-check item resolution.
Provide customer reporting and facilitate quality review meetings to maintain transparency and support strong relationships.
Analyze and update quarterly quality metrics, using insights to identify trends and drive process improvements.
Develop and refine quality and parts-validation processes, including models for external customer validation.
Other duties as assigned.

Requirements:

Role Competencies:

Strong communication and interpersonal skills — including negotiation, listening, writing, and relationship-building with customers, vendors, and team members.
Analytical and critical-thinking skills to evaluate needs, identify options, solve problems, and negotiate pricing.
Proficiency in business tools — Excel, Word, Outlook, internet navigation, document organization, and Salesforce360 (preferred).
Ability to work independently, make informed business decisions, manage multiple projects, and meet deadlines.
Process and automation mindset, with the ability to develop reporting automations and streamline workflows.
Professionalism and integrity, including maintaining confidentiality, fostering teamwork, and treating others with dignity and respect.

Experience and Education Requirements:

Preferred Experience

Education (or equivalent experience)

Bachelor’s Degree or equivalent required. Marketing, Finance, Supply Chain, Project Management, General Business, or Management preferred.

Preferred Certifications

Travel Requirements:

n/a

Physical and Environmental Requirements:

Team Members must be able to perform the essential functions of the position with or without reasonable accommodation. For questions, contact Human Resources.

This role may involve

Ability to remain in a stationary position for extended periods.
Frequent typing.
Ability to communicate effectively, including speaking, hearing, and reading.
Occasional movement within the office.
Lift up to 10 pounds.
Standard office setting with moderate noise level.
Regular use of computers, phones.
Work is primarily performed indoors in a climate-controlled environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This job description is intended to describe the general nature and level of work being performed. It is not a contract. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. leadership reserves the right to assign or reassign duties and responsibilities at any time.

Block Imaging Parts & Service is an Equal Opportunity Employer

Block Imaging is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. Block Imaging is committed to providing reasonable accommodations to individuals with disabilities. If you need assistance during the application or interview process, please contact HR.

Apply Now

Refine Your Search

returns coordinator jobs in lansing mi

Returns Coordinator

Vehicle Flash Validator

Site Repair Coordinator

Cashier

FRONT END/COURTESY CLERK

Operations Manager (Full-Time)

FT Support - Police Department Support

Hearing Ambassador (Patient Care Coordinator)

Counselor K-12

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