Top 461 Director of information Jobs in Lathrop, Ca

Director of Customer Experience
Nevergreen Pools —Manteca, CA
- $120,000 - $150,000 a year
- Full-time
- CRM software
- Background check
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Registered Dietitian Nutritionist, Per Diem
OAK VALLEY HOSPITAL DISTRICT —Oakdale, CA
- $51 - $55 an hour
- Per diem
- Acute care
- Skilled nursing facility
- Patient monitoring
- Retirement plan
Quick Apply
Physical Therapist
Brookside Care Center —Stockton, CA
- $68 - $72 an hour
- Part-time
- Physical & Rehabilitation Medicine
- Mid-level
- Rehabilitation center
- Health insurance
- Paid time off
Quick Apply
10d
Occupational Therapist
Brookside Care Center —Stockton, CA
- $68 - $72 an hour
- Part-time
- Physical & Rehabilitation Medicine
- Mid-level
- Rehabilitation center
- Health insurance
- Paid time off
Quick Apply
10d
Marketing Hospice Liaison
PRIME CARE HOSPICE —Stockton, CA
- $80,000 - $125,000 a year
- Full-time
- Marketing
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
Nursing Clinical Coordinator
Institute of Technology - Modesto —Modesto, CA
- $93,600 - $104,000 a year
- Full-time
- School experience
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
11d
New Openings Summer expansion! FT & PT. Some sales experience needed. Training Provided.
Capital Recruiting Group —Stockton, CA
- $75,000 - $325,000 a year
- Part-time
- Bilingual
- 18 years or older
- Customer service
- Opportunities for advancement
- Flexible schedule
Quick Apply
Pharmacist - Clinical Inpatient
Coalinga Regional Medical Center —California
- $60 - $70 an hour
- Part-time
- Skilled nursing facility
- Hospital
- Customer service
- Health insurance
- Dental insurance
Quick Apply
New Openings Summer expansion! FT & PT. Some sales experience needed. Training Provided.
Capital Recruiting Group —Brentwood, CA
- $75,000 - $325,000 a year
- Part-time
- Bilingual
- 18 years or older
- Customer service
- Paid training
- Opportunities for advancement
Quick Apply
Veterinarian (DVM/VMD) – General Practice & ER | Pacific Opportunities
PetVet Care Centers —Modesto, CA
- $130,000 - $190,000 a year
- Clinic experience
- Mid-level
- Surgery
- Paid parental leave
- Health insurance
Quick Apply
9h
Dining Services Department Manager (Skilled Nursing, CDM or DSS Certification Preferred)
Healthcare Services Group, Inc. —Stockton, CA
- $32 - $34 an hour
- Full-time
- Computer literacy
- Cooking
- Mid-level
- Employee stock purchase plan
- Paid holidays
2d
Director of Information Technology
Stan Boyett & Son, Inc —Modesto, CA
- Full-time
- Senior level
3d
Director, San Joaquin County Small Business Center at University of the Pacific
University of the Pacific —Stockton, CA
- $82,000 - $98,000 a year
- Full-time
- Background check
- Up to 50% travel
- 5 years
HR Manager
Coric Industries LLC —Manteca, CA
- $90,000 - $125,000 a year
- Full-time
- Management
- Customer service
- Mid-level
- Dental insurance
Quick Apply
Employee Relations Officer
City of Modesto, CA —Modesto, CA
- $105,456.00 - $134,596.80 a year
- Overtime
- Word processing
- Office
- Master's degree
11d
KIPP - After School Program Instructor (Part Time) - K-8 - Elementary/Middle School (26-27 SY)
KIPP Public Schools Northern California —Stockton, CA
- $20 - $23 an hour
- Part-time
- Classroom
- Google Workspace
- High school
- Commuter assistance
- Health insurance
Quick Apply
Marketing Communications Specialist
Valley First Credit Union —Modesto, CA
- $32 - $42 an hour
- Full-time
- 7 years
- Marketing
- Office
medication tech
Manteca Assisted Living —Manteca, CA
- Part-time
- Vital signs
- High school diploma or GED
- Math
Quick Apply
Executive Assistant
HOGAN MFG INC —Escalon, CA
- $70,304 - $95,000 a year
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
Director of Marketing & Strategic Communications (Men's Basketball)
University of the Pacific —Stockton, CA
- $70,304.00 - $72,727.27 a year
- Weekends as needed
- Background check
- Research
- Office
11d

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Director of Customer Experience

Nevergreen Pools
Manteca, CA

Quick Apply

Job Details

Full-time
$120,000 - $150,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Life insurance
Referral program
Retirement plan

Qualifications

CRM software
Managerial strategic planning
Strategic management
Managing logistics operations teams
Customer service
Transportation management
Bachelor's degree
Technology management
Continuous integration
Managing finance teams
Business Administration
CRM system proficiency
Process management
Technical Proficiency
Data analytics technologies
Senior leadership

Full Job Description

Director of Customer Experience

Location: Manteca, CA

Reports to: VP of Operations

Exempt role: $120,000 - $150,000 total compensation (base and bonus opportunities)

Job Summary

The Director of Customer Experience is a high-impact leadership role responsible for consolidating and streamlining fragmented operations across Customer Service, Fleet & Logistics, and Finance (AP/AR). Your mission is to eliminate silos, standardize workflows, and implement scalable technology to drive enterprise-wide efficiency and cost savings. Nevergreen Pools is a premier pool service and repair company dedicated to keeping our customers' pools pristine and their equipment running smoothly. We pride ourselves on top-tier service, rapid response times, and a highly skilled team of field technicians and operations managers.

Key Responsibilities

1. Operational Strategy & Integration

Design and execute a roadmap to centralize administrative and operational functions across multiple branches or departments.

Standardize SOPs (Standard Operating Procedures) to ensure a "one company" approach to service and logistics.

Identify and eliminate redundant processes to reduce overhead and improve speed-to-market.

2. Fleet & Logistics Oversight

Partner with the Fleet Manager to optimize route planning, fuel management, and vehicle procurement.

Centralize logistics data to improve tracking, delivery times, and maintenance scheduling.

Leverage telematics and logistics software to provide real-time visibility into the supply chain.

3. Financial Systems (AP/AR) Management

Transition distributed billing and payment functions into a centralized Shared Services model.

Oversee the accuracy of Accounts Payable and Receivable, ensuring streamlined cash flow and vendor management.

Implement automated invoicing and collections tools to reduce manual errors and Days Sales Outstanding (DSO).

4. Customer Experience Excellence

Unify customer service touchpoints into a centralized hub to ensure consistent brand messaging.

Utilize CRM data to identify trends and improve the overall customer lifecycle.

Establish KPIs for response times, resolution rates, and customer satisfaction.

5. Technology & Change Management

Lead the "people" side of change, mentoring staff through transitions and fostering a culture of continuous improvement.

Required Qualifications

Experience: 7–10+ years in operations management, ideally with experience in "Shared Services" or departmental centralization.
Education: Bachelor’s degree in Business Administration, Supply Chain Management, or Finance preferred.
Technical Skills: Proficiency with ERP systems (e.g., NetSuite, SAP), CRM software, and advanced data analytics.
Leadership: Proven track record of managing diverse teams across logistics, finance, and service sectors.
Strategic Mindset: Ability to see the "big picture" while maintaining a rigorous eye for process detail.
Background check which includes clean MVR
This is a full-time, in-office position. This position will required to travel within CA & AZ 20% of the time.

Benefits and Perks:

A company smartphone will be provided for all business communications. Health benefits start the 1st of the month following 60 days of employment. 401k starts the 1st of the month following 90 days of employment. Paid Time Off and Holidays. Fun and collaborative environment with proven career growth opportunities.

Nevergreen Pools is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race (including traits associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, reproductive health decision-making, military or veteran status, or any other characteristic protected by applicable federal, California, or local law. Nevergreen Pools provides reasonable accommodations to qualified individuals with disabilities and to applicants with disabilities throughout the hiring process, consistent with applicable law. If you require an accommodation to participate in the application or interview process, please contact Human Resources.

Pay: $120,000.00 - $150,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Customer service: 5 years (Preferred)
Continuous integration: 2 years (Preferred)
Senior level leadership: 3 years (Required)
Operations Management: 3 years (Required)
CRM software: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

director of information jobs in lathrop, ca

Director of Customer Experience

Registered Dietitian Nutritionist, Per Diem

Physical Therapist

Occupational Therapist

Marketing Hospice Liaison

Nursing Clinical Coordinator

New Openings Summer expansion! FT & PT. Some sales experience needed. Training Provided.

Pharmacist - Clinical Inpatient

New Openings Summer expansion! FT & PT. Some sales experience needed. Training Provided.

Veterinarian (DVM/VMD) – General Practice & ER | Pacific Opportunities

Dining Services Department Manager (Skilled Nursing, CDM or DSS Certification Preferred)

Director of Information Technology

Director, San Joaquin County Small Business Center at University of the Pacific

HR Manager

Employee Relations Officer

KIPP - After School Program Instructor (Part Time) - K-8 - Elementary/Middle School (26-27 SY)

Marketing Communications Specialist

medication tech

Executive Assistant

Director of Marketing & Strategic Communications (Men's Basketball)

I want to receive the latest job alert for director of information in lathrop, ca

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