Top 15 It support technician Jobs in Laughlin, Nv

IT Support Technician
Golden Nugget —Laughlin, NV
- Full-time
- Associate's degree
- Entry level
- 401(k)
- Paid time off
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IT Support Technician
Landry's Inc. —Laughlin, NV
- Associate's degree
- Entry level
- 401(k)
- Paid time off
10d
IT Specialist
Havasu Landing Casino —Bullhead City, AZ
- $20 an hour
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
IT Technician (Field)
Cal Tech Services Inc —Needles, CA
- $25 - $30 an hour
- Part-time
- Computer science
- Computer Science
- Analysis skills
- Opportunities for advancement
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IT Support Technician
Metro Early College High School —Columbus, OH
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IT Support Technician

Golden Nugget -
Laughlin, NV

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Job Details

Full-time
10 days ago

Benefits

401(k)
Paid time off
Employee discount
Opportunities for advancement

Qualifications

Incident management
IT asset management
Technical documentation
Incident report management
Incident management software
Telecommunications network inventory management
Computer hardware
Industry trends
Incident management operations support
Hardware support
Customer support ticket management
Resolving technical support tickets
Technical writing
Problem management
Equipment inventory management
Associate's degree
Standard operating procedures (SOPs)
Entry level
Standard operating procedures drafting
Service level agreement (SLA) management
Information Technology

Full Job Description

Overview:

The IT Support Technician is responsible for working across a broad range of technologies and communicating across multiple areas of the business to support user incidents and perform problem determination and resolution.

Responsibilities:

Provide first-level support for all systems, software, and hardware
Use problem management software to track all user incidents, requests, and system downtime
Responsible for completion and documentation of all assigned daily tasks and activities per the daily work schedule
Ensure user problems and requests are completed within approved SLA’s
Collaborate with team members to create and maintain standard operating procedures and technical support documentation
Ensure all workspaces and equipment is maintained per department policy and procedures
Collaborate with team members to complete project work
Maintain technology asset inventories including but not limited to PCs, laptops, monitors, printers, mobile devices, network, telephone systems and peripherals
Maintain knowledge of industry trends and technologies to help advance IT strategy
Performs any other duties as assigned

Qualifications:

College training equivalent to an Associate’s degree in computer technology or equivalent technical training
At least one year in a technical support role preferred
Minimum age requirement is 21

What we offer you:

Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

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