Top 17 Help desk support Jobs in Lawrence, Ks

IT Support Technician
University of Kansas —Lawrence, KS
- $45,000 - $50,000 a year
- Online Application
- Microsoft Outlook
- Management
- Mid-level
IT Service Desk Support Staff I
Terracon —Olathe, KS
- $22.25 - $31.25 an hour
- High school diploma or GED
- Driver's License
- Military encouraged
- Paid holidays
- Health insurance
Student Support Assistant
University of Kansas —Lawrence, KS
- $15 an hour
- Part-time
- No experience needed
- Windows
- SQL
IT Support Specialist
UNITED ROTARY BRUSH CORPORATION —Olathe, KS
- $78,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- ERP systems
- Mid-level
Quick Apply
2d
Help Desk Analyst
KVC Health Systems —Olathe, KS
- $20 an hour
- Full-time
- Inventory management
- Mid-level
- Driver's License
Quick Apply
2d
Manager-IT Operations
WaterOne —Lenexa, KS
- $134,700 - $188,500 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Wellness program
- AD&D insurance
Help Desk Analyst 1
Garmin International, Inc. —Olathe, KS
- Full-time
- Research
- Office
- High school diploma or GED
IT Support Specialist
Sims Global Solutions LLC —Lenexa, KS
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Student Hourly - Web Developer
University of Kansas —Lawrence, KS
- $12 an hour
- Part-time
- University
- In-person
- Training & development
Network & Desktop Support Lead I
Terracon —Olathe, KS
- On call
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Health insurance
4d
Executive Support Technician
The University of Kansas Health System —Olathe, KS
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Application Administrator I
Terracon —Olathe, KS
- Computer science
- Computer Science
- Research
- Paid holidays
- Health insurance
IT Infrastructure Lead
COREFIRST BANK & TRUST —Topeka, KS
- Full-time
- Clean driving record
- Azure
- Up to 50% travel
Systems Administrator-On-Site at US Embassy Shenyang (Relocation Required)
MEC Energy Services, LLC —United States
- Full-time
- Background check
- Microsoft Access
- Mid-level
Quick Apply

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help desk support jobs near lawrence, ks

IT Support Technician

University of Kansas -
Lawrence, KS

Apply Now

Job Details

$45,000 - $50,000 a year

Qualifications

Computer operation
In-person customer service
High school diploma or GED

Full Job Description

Position Overview

The position supports day-to-day IT operations within the Life Span Institute, and three College of Liberal Arts and Sciences departments: Applied Behavioral Science, Clinical Child Psychology and Speech-Language-Hearing: Sciences & Disorders. This includes supporting Windows devices managed through MCM/Intune, macOS devices managed through Jamf Cloud, and hybrid identity systems using Active Directory and Azure Active Directory (Entra ID). Other duties include application and computer peripheral support, technical consultation, purchasing and student mentoring. Training and mentorship are provided to support skill development.

Job Description

60% - Technical Support:

Provide front-line support by phone, in-person, email, remote and chat for Windows and macOS computers, multi-functional devices (MFD), network storages and basic networking issues.
Assist with accounts management and user access on Active Directory and Azure AD.
Enroll macOS devices in Jamf Cloud and assist with app installs, updates, and troubleshooting.
Manage and update Windows systems by MCM/Intune.
Set up and configure new computers, software, printers, and peripherals (MFDs, phones, multimedia equipment and conferencing equipment).
Follow established procedures to escalate complex issues.

25% - Technical Consultation & Purchasing:

Help users identify basic needs (computers, accessories, software).
Assist with gathering quotes and submitting purchase requests.
Provide how-to instruction for common applications.

5% - Technical Liaison:

Relay common issues to KU IT and senior LSI IT staff.
Attend IT meetings to stay updated on university policies.

5% - Student Technicians Supervision:

Coordinate tasks for student assistants.
Mentor and develop their skills.

5% - Other Duties:

Complete documentation, inventory tasks, and simple reporting.
Special projects assigned by the supervisor.

Required Qualifications

High school diploma or GED.
Two (2) years of IT technical support or IT helpdesk support experience.
Professional experience supporting Windows 10/11 or macOS.
In-depth knowledge of computers, operating systems, and common applications as evidenced by application materials.
Strong communication and customer service skills as required by work history.
Demonstrated experience that required learning new technologies.

Preferred Qualifications

Associate or bachelor’s degree.
CompTIA A+ or relevant certifications.
Experience in supporting Microsoft 365 (Outlook, Teams, OneDrive, Sharepoint).
Demonstrated experience with, or knowledge of, Active Directory / Azure AD (Entra ID).
Demonstrated experience with, or knowledge of, Jamf Cloud, MCM/Intune or other device-management tools.
Three (3) years of experience in help desk, technical support, or customer service roles with progressive responsibility.
Experience with academic or research environments.
Knowledge of cybersecurity fundamentals, best practices and compliance frameworks as evidenced by application materials.

Additional Candidate Instructions

In addition to the online application, the following documents are required to be considered for this position:
1. A cover letter addressing how required and preferred qualifications are met.
2. Resume or curriculum vitae.
3. Contact information for three (3) professional references.

Incomplete applications will not be considered.

Application review begins Monday, July 6, 2026, and will continue until a qualified pool of applicants is identified.

Contact Information to Applicants

Brian Shrum
[email protected]

Advertised Salary Range

$45,000 - $50,000

Application Review Begins

Monday July 6, 2026

Anticipated Start Date

Monday July 27, 2026

Apply to Job

Posting Information

Posting ID: 33091BR
Department: Bureau of Child Research
Primary Campus: University of Kansas Lawrence Campus
Assignment: On-Site
Reg/Temp: Regular
Employee Class: U-Unclassified Professional Staff
Review Begins: 06-Jul-2026

Apply Now

Refine Your Search

help desk support jobs in lawrence, ks

IT Support Technician

IT Service Desk Support Staff I

Student Support Assistant

IT Support Specialist

Help Desk Analyst

Manager-IT Operations

Help Desk Analyst 1

IT Support Specialist

Student Hourly - Web Developer

Network & Desktop Support Lead I

Executive Support Technician

Application Administrator I

IT Infrastructure Lead

Systems Administrator-On-Site at US Embassy Shenyang (Relocation Required)