Pay is commensurate with experience within a range of $20.00 to $27.86 per hour. Full time, non-exempt, benefits eligible. Bert Nash offers excellent benefits which include medical, dental, vision, KPERS retirement, life insurance, an Employee Assistance Program (EAP) providing free counseling and resources, and generous PTO.
Caring. Hope. Giving back. Our mission at the Bert Nash Center as the Community Mental Health Center (CMHC) of Douglas County is to advance the health of the community through comprehensive behavioral health services responsive to evolving needs and changing environments. We accomplish this by believing in our team. Each person that works for the Bert Nash Center contributes directly to the success of our clients, organization, and community. Our values of compassion, integrity, equity and hope reflect in everything we do.
OVERVIEW:
The Mobile Response Team of Bert Nash is part of the Douglas County Crisis Continuum and works in collaboration with service recipients and emergency systems to identify and facilitate access to the right services or resources, at the right time, in the least restrictive environment. The primary responsibility will be to safely respond in partnership with MRT teammates to provide solution-focused and recovery-oriented interventions at the point of a behavioral health crisis or concern in the community.
The MRT responds to high acuity community members or those with complex circumstances for the purposes of assessment, de-escalation, safety planning, crisis stabilization, and resources brokering. Ability to effectively respond to potential and actual risks is essential. The goal of services provided is to allow individuals to remain in the community safely, whenever possible.
A qualified applicant will be strongly motivated with clear self-awareness, emotional intelligence with ability to express themselves free of negative impulses, practice consistency and commitment, effectively prioritize tasks, maintain adaptability and hope, and bring a willingness to be a part of a developing service model in Douglas County with ability to flow through change and growth.
Responsibilities and Duties:
The primary responsibility of The Mobile Crisis Response Team Case Manager is to provide proactive or follow up outreach with the goals of preventing behavioral health crisis and criminal justice recidivism, and to promote an individual's ability to make informed decisions and retain their autonomy. A good portion of service provision will involve short term transitional crisis support services and crisis case management service. Service is offered through collaborative multidisciplinary, strengths-based, and recovery-oriented approaches. Short term transitional crisis support services and crisis case management services are applied as appropriate.
-
Collaborate with MRT teammates (clinicians, case managers, peer support specialists, leadership) in providing a friendly and professional response to persons experiencing emergent or urgent psychiatric or personal issues and responding to them in-person/on-site (in their homes, workplaces, schools, and other community locations) as safely appropriate and necessary throughout Douglas County.
-
Respond to Douglas County community members in crisis.
-
To facilitate or maintain communications with local law enforcement/EMS/hospital emergency department/community partners as appropriate and necessary to coordinate care and ensure a safe environment for staff providing behavioral health support and assessment to service recipients.
-
Coordination regarding care and treatment options that involve consultations and follow-up with Mobile Response team members (including leadership), Douglas County Crisis Continuum, and Emergency Services team members as necessary.
-
Providing and coordinating necessary referrals and delivery of services among community agencies, hospitals, and within the organization to ensure that service recipients have access to necessary levels of care or resources.
-
Maintains accurate and complete records of all client services as defined by funding agencies, Mobile Response Team, and Mental Health Center standards and requirements.
- Completes and submits documentation, shift status reports, timesheets, and all work-related paperwork in the timely manner and acceptable format as determined by state, agency, and team requirements.
-
Ability to respond to community requests for critical incident debriefings, education, and training opportunities as needed.
-
Receptivity, acceptance, and integration of feedback/coaching to promote personal growth, professional development, and performance enhancement.
-
This position requires the ability to interpret written materials and effectively present and respond to questions.
Qualifications: The Mobile Crisis Response Team Case Manager position requires:
-
BA/BS Degree or four years of equivalent education and/or experience working in behavioral health crisis related services;
-
Reliable transportation; and a valid, unrestricted driver's license and proof of current car insurance with ability to drive both during daylight and night hours;
-
Experience providing community resources and crisis services with an understanding of behavioral health concepts and presentation is strongly preferred;
-
Ability to complete trainings for evidence-based practices in Community Behavioral Health Care and specific to crisis intervention;
-
A commitment to interdisciplinary and community mental health center approaches;
-
Prior computer experience and basic computer fluency;
-
Must be able to achieve within one's first 3 months of employment a working competency in the management and use of the Center's electronic medical record (EMR) software as demonstrated by timely and accurate documentation of the clinical record;
-
An ability to work independently in cooperation with others;
-
An ability to exercise sound independent judgment;
-
Flexibility in assigned working hours;
-
An energetic and positive approach to the rapidly evolving changes and challenges of a complex workplace.
