Top 59 Technical analyst Jobs in Ledyard Ct

IT Support Analyst
Cianbro —North Stonington, CT
- Full-time
- Computer science
- Computer Science
- Mid-level
Systems Analyst II
Zachry Group —North Stonington, CT
- Full-time
- Computer Science
- 5 years
- Bachelor's degree
Military Service - U.S. Air National Guard, All Source Intelligence Analyst
Military Service - U.S. Air National Guard Recruiting —Connecticut
- From $49,838.78 a year
- Full-time
- High school diploma or GED
- Entry level
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Connecticut
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
11d
Military Service - U.S. Air National Guard, Cryptologic Analyst and Reporter
Military Service - U.S. Air National Guard Recruiting —Connecticut
- From $50,000 a year
- Full-time
- High school diploma or GED
- Entry level
- Health insurance
Cybersecurity Analyst - AI Trainer
DataAnnotation —Connecticut
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
13d
IT System Analyst
Coreplus Federal Credit Union —Norwich, CT
- Extended hours
- Research
- Mid-level
- Office
6d
System Analyst II
Zachry Group —Stonington, CT
- Full-time
- Computer Science
- 5 years
- Bachelor's degree
Management Analyst
SEACORP —Groton, CT
- Holidays
- Office
- Microsoft Office
- Bachelor's degree
- AD&D insurance
- Paid holidays
Operations Research Analyst
Sonalysts, Inc. —Waterford, CT
- $70,000 - $125,000 a year
- Full-time
- Computer Science
- Military
- Mid-level
- Relocation assistance
- Health insurance
13d
Data Warehouse Analyst
Mohegan Tribal Gaming Authority - Corporate —Uncasville, CT
- Weekends as needed
- Computer Science
- HIPAA
- Mid-level
Quick Apply
Computer Systems Analyst
Noblis —Groton, CT
- $94,590 - $147,715 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Senior level
- Business
- Health insurance
- Tuition reimbursement
Indirect Credit Analyst I
Coreplus Federal Credit Union —Norwich, CT
- $31.28 - $46.97 an hour
- Full-time
- Office
- 2 years
- Communication skills
Submarine Capability Development Analyst
Sonalysts, Inc. —Waterford, CT
- $110,000 - $165,000 a year
- Full-time
- Background check
- Office
- 3 years
- Relocation assistance
- Health insurance
Submarine Operations Analyst
Sonalysts, Inc. —Waterford, CT
- $120,000 - $160,000 a year
- Full-time
- Background check
- Office
- 3 years
- Relocation assistance
- Health insurance
Senior Quality Control Analyst
General Dynamics Electric Boat —Groton, CT
- Weekends as needed
- 5 years
- Writing skills
- Public speaking
- Health insurance
- Tuition reimbursement
GIS Analyst / Modeler
Tetra Tech —South Kingstown, RI
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- Engineering
3d
Experienced IT Audit & Compliance Analyst (CPA or CISA)
General Dynamics Electric Boat —Groton, CT
- Full-time
- CPA
- Computer Science
- Writing skills
2d
Project Management Analyst- SBG
SBG TECHNOLOGY SOLUTIONS INC —Groton, CT
- $145,000 - $170,000 a year
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
Management Analyst - Submarine
Noblis —Groton, CT
- $103,950 - $162,475 a year
- Full-time
- Hybrid work
- Analysis skills
- Math
- Bachelor's degree
- Health insurance
- Tuition reimbursement

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technical analyst jobs near ledyard ct

IT Support Analyst

Cianbro -
North Stonington, CT

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Job Details

Full-time

Qualifications

Software issue identification
Knowledge management
Computer science
On-site technical support
Email customer support
Technical support via phone
Bachelor's degree in information technology
Computer Science
Phone communication
In-person customer service
Software implementation
Hardware maintenance
Bug Reporting (Quality assurance practices)
Application deployment
Mid-level
Incident Escalation
Analysis skills
Bachelor's degree
Associate's degree in information technology
Computer hardware
Content development
System testing
Vendor communication
Customer service knowledge base
System deployment
Application Maintenance
Phone triage
Access control management
Online help documentation
Technical support via email

Full Job Description

As an IT Support Analyst at The Cianbro Companies, you will help team members in diverse roles in our businesses across the nation stay up and running as you provide technical support with applications, technologies, devices and IT services. In this position you will have the opportunity to work with many types of systems and software, with an opportunity to learn and grow in knowledge and experience as you become familiar with our systems and software and take on more complex challenges.

We are looking for a motivated, curious problem-solver who enjoys working on a mix of both routine and complex support challenges, who is not content to leave things as status quo. If you enjoy helping people stay productive when minutes count, and if you can ask the right questions to understand the problem to provide an efficient and effective resolution… then you would be an ideal fit!

Job Responsibilities

End-User Technical Support: Provide support for incidents and service requests via phone, email, web, or in-person. Triage, troubleshoot, and resolve end-user requests, escalating as needed to resolve more complex incidents. Document issues and resolutions within the ticketing system, creating and updating knowledge base articles to capture for future use by team members and business users. Maintain consistent communication with end users, ensuring that they know the status of their open support issues.
Software Support and Testing: Interact with end-users and business applications to investigate and resolve issues that arise in business software applications and systems. Perform testing and diagnosis, working closely with IT Business Systems Analysts (BSA) and Application Development teams as necessary. Capture detail on how to replicate errors, and escalate or reassign tickets as necessary to reach resolution. Engage with vendors as necessary to open tickets, report issues or obtain system fixes.
IT and System Security: Provision access and system security to applications, systems, data, and facilities using appropriate toolsets.
Internal IT Projects: Contribute to supporting IT projects as an individual or with a team as needed. For example, assist with the deployment and adoption of new or modified software functionality.
Assist with IT support, hardware and software deployments, and maintenance activities within the office and surrounding campus buildings.
Off-Hours Support: Participate in on-call rotation for after-hours or weekend support.

Qualifications/Requirements

The preferred candidate will have completed a 2-year information technology-focused degree, with a 4-year degree in Computer Science/Technology desirable.
Minimum 2+ years’ experience with IT Support/Help Desk is required. Equivalent combinations of training and related experience will be considered.
Excellent interpersonal, written, and verbal communication skills.
Excellent analytical problem-solving skills attention to detail with a willingness to learn.
A professional: strong customer support instincts and work ethic, and a whatever-it-takes, can-do attitude.
Commitment to teamwork, innovation and improvement.
Ability to multi-task and follow-up on requests.

Cianbro is an employee-owned, tobacco-free, equal opportunity employer, we do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, sexual orientation, genetic information, or other legally protected status.

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Refine Your Search

technical analyst jobs in ledyard ct

IT Support Analyst

Systems Analyst II

Military Service - U.S. Air National Guard, All Source Intelligence Analyst

Senior Quantitative Analyst - AI Trainer

Military Service - U.S. Air National Guard, Cryptologic Analyst and Reporter

Cybersecurity Analyst - AI Trainer

IT System Analyst

System Analyst II

Management Analyst

Operations Research Analyst

Data Warehouse Analyst

Computer Systems Analyst

Indirect Credit Analyst I

Submarine Capability Development Analyst

Submarine Operations Analyst

Senior Quality Control Analyst

GIS Analyst / Modeler

Experienced IT Audit & Compliance Analyst (CPA or CISA)

Project Management Analyst- SBG

Management Analyst - Submarine

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