Top 89 Customer service specialist Jobs in Lee Ma

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Administrative Assistant
Orkin Pest Control —Pittsfield, MA
- $18 - $22 an hour
- Full-time
- Sales
- Computer literacy
- Pass drug screening
- Employee stock purchase plan
- Paid holidays
Quick Apply
Customer Service Representative (Hybrid)
Guardian Life Insurance Company —Pittsfield, MA
- $42,830 - $64,250 a year
- Email
- Hospitality
- Research
- High school diploma or GED
- Life insurance
Call Center Representative
Beacon Bank —Pittsfield, MA
- $20.00 - $28.90 an hour
- Research
- High school diploma or GED
- Mentoring
4d
Member Experience Channels Representative
Greylock Federal Credit Union —Pittsfield, MA
- $20.67 - $26.06 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- Profit sharing
- Health savings account
Quick Apply
21h
Client Care Center Representative
Haddad Auto Group - Parent —Pittsfield, MA
- $20 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Dental insurance
- 401(k)
Quick Apply
Call Center Supervisor
Beacon Bank —Pittsfield, MA
- $20.50 - $32.12 an hour
- Writing skills
- Research
- Mid-level
- Referral program
4d
Automotive Sales Customer care Rep
Haddad Subaru —Pittsfield, MA
- $15 - $20 an hour
- Full-time
- Dealership
- High school diploma or GED
- Associate's degree
- Paid holidays
- Dental insurance
Quick Apply
2d
Client Support Liaison
CMC:Berkshires —New Marlborough, MA
- $22 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Residential
- Paid holidays
- Disability insurance
Quick Apply
PT Customer Service Representative
Planet Fitness —Pittsfield, MA
- From $15 an hour
- Part-time
- 18 years or older
- Computer literacy
- Sanitation
- Paid time off
- Employee assistance program
Quick Apply
12d
Operations Supervisor
Action Ambulance Service Inc —Pittsfield, MA
- Full-time
- Mid-level
- Bachelor's degree
- Recruiting
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Jennifer Forand - State Farm Agent —Valatie, NY
- $18 - $24 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Jennifer Forand - State Farm Agent —Valatie, NY
- $18 - $23 an hour
- Part-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative (CSR) Burlington Vt North Ave
Domino's —Lee, MA
- Part-time
- Quick service & fast food restaurant
- 16+ years old
- Entry level
Quick Apply
Customer Service Representative ($16/hr)
U-Haul —Pittsfield, MA
- $15 - $16 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Associate
Walgreens —Pittsfield, MA
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Rep
Domino's Franchise —Lee, MA
- Part-time
- Quick service & fast food restaurant
- 16+ years old
- Entry level
- Flexible schedule
Quick Apply
Account Success Representative (ASR) - Fully Remote
SimiTree Talent Solutions —United States
- $52,000 - $80,000 a year
- Remote
- Microsoft Outlook
- Mid-level
- 3 years
- Paid holidays
- Dental insurance
Quick Apply
Founding Customer Success Manager
Inlet —United States
- $75,000 - $140,000 a year
- Full-time
- Remote
- 1 year
- Senior level
Quick Apply
10d
Client Advocate - Payroll Specialist
Payentry —United States
- $18 - $27 an hour
- Full-time
- Hybrid work
- Office
- Entry level
- Health savings account
- Disability insurance
Client Success / Account Manager — Digital Agency
Patient Engine —United States
- $60,000 - $78,000 a year
- Full-time
- Remote
- Mid-level
- Continuous improvement
- US work authorization
- Health insurance
Quick Apply
4d

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Administrative Assistant

Orkin Pest Control -
Pittsfield, MA

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program

Qualifications

Computer operation
Customer communication
Microsoft Office
High school diploma or GED
Driver's License
Attention to detail
Driving
Desktop applications
Productivity software

Full Job Description

We Need Your Next-Level Service Mindset at the Best in Pests.

As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.

With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now!

https://www.youtube.com/watch?app=desktop&v=c8sA3tJt-MU&feature=youtu.be

Responsibilities
As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will…

Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you!
Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs
Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
Reschedule unserviced accounts within 24 hours
Participate in quality assurance processes, programs, and initiatives
Safeguards customer’s privacy and other proprietary information

What type of benefits will you receive?

Pay of USD $18.00 to $22.00 hourly
Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Industry leading, quality, comprehensive training program

Why should you choose Orkin?

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
The Pest Management Industry is growing – and is a recession resistant line of business
You have a service-oriented mindset that leads you to build loyalty and trust with clients
You hold yourself responsible to commitments
You value being part of a team
You want to join a company that supports the community
Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to join the Best in Pests?

Qualifications
What do you need to be successful?

Previous experience in Customer Service or Sales preferred
High School Diploma or equivalent required
Excellent interpersonal and communication skills
Basic computer skills in various software and web-based applications
Proficient in Microsoft Office
Strong attention to detail and follow through
Demonstrated ability to prioritize tasks and manage time efficiently
We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws. This includes completing a drug test and having a valid driver’s license.

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
Be able to regularly lift and/or move up to 25 pounds.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Microsoft Office: 1 year (Required)

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service specialist jobs in lee ma

Administrative Assistant

Customer Service Representative (Hybrid)

Call Center Representative

Member Experience Channels Representative

Client Care Center Representative

Call Center Supervisor

Automotive Sales Customer care Rep

Client Support Liaison

PT Customer Service Representative

Operations Supervisor

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative (CSR) Burlington Vt North Ave

Customer Service Representative ($16/hr)

Customer Service Associate

Customer Service Rep

Account Success Representative (ASR) - Fully Remote

Founding Customer Success Manager

Client Advocate - Payroll Specialist

Client Success / Account Manager — Digital Agency

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