Top 87 Help desk support Jobs in Lehi, Ut

Customer Support Specialist II
EasyPost —Lehi, UT
- $23 - $25 an hour
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
12d
Information Systems Technician (PT)
Provo City Corporation —Provo, UT
- $25.97 an hour
- Part-time
- Pass drug screening
- Data analysis skills
- Office
- 401(k)
6d
Associate tech support technician (Hybrid Draper, UT)
Progressive Leasing —Draper, UT
- Full-time
- Hybrid work
- Ability to walk for extended periods
- Research
- Office
- Paid parental leave
- Employee stock purchase plan
IT Helpdesk Support Specialist I
Asbury —Draper, UT
- Full-time
- Computer Science
- Computer literacy
- Windows
- Paid training
- Paid parental leave
Quick Apply
Help Desk Technician
The City of Orem —Orem, UT
- $16.32 - $24.48 an hour
- Overtime
- Customer service
- Office
- High school diploma or GED
IT Help Desk - Tier 1
VASA Fitness —Orem, UT
- $22.00 - $25.64 an hour
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
Quick Apply
2h
Tier 1 IT Service Desk Technician
Utah Jazz —Salt Lake City, UT
- Full-time
- Construction site
- Windows
- High school diploma or GED
Quick Apply
IT Helpdesk Support Specialist II
Asbury —Draper, UT
- Full-time
- Mid-level
- Windows
- 3 years
- Paid training
- Paid parental leave
Quick Apply
IT Support Technician
ROCKY MTN UNIVERSITY OF HEALTH —Provo, UT
- $22 - $24 an hour
- Weekends as needed
- Classroom
- Google Workspace
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
4d
IT Service Technician - Level 1
DigiCert —Lehi, UT
- $45,760 - $52,000 a year
- Military encouraged
- Organizational skills
- 1 year
Quick Apply
Accounting / Accountant - Client & Customer Support
Caselle —Provo, UT
- Full-time
- Remote
- 1 year
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
IT Helpdesk Technician
The Advocates —Murray, UT
- $21 - $26 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
- Paid parental leave
- Health insurance
Quick Apply
LV Help Desk Specialist
Les Olson Company —Lindon, UT
- Full-time
- Mid-level
- 1 year
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
7d
Customer Success Manager
EasyPost —Lehi, UT
- $52,000 - $68,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
IT Help Desk Lead
Bohme —Draper, UT
- Full-time
- 5 years
- Mid-level
- Windows
Quick Apply
IT Support Analyst - Sevillo
Woodland Foods —West Jordan, UT
- $71,000 - $93,000 a year
- Full-time
- ERP systems
- Mid-level
- Office
- Health savings account
- Paid holidays
IT Systems Administrator
ANGEL —Provo, UT
- $65,000 - $83,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
Lindon Help Desk Specialist
Les Olson Company —Lindon, UT
- Full-time
- Mid-level
- 1 year
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
7d
IT Field Support Technician
LifeStance Health —Murray, UT
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
5d
Customer Support Agent
ANGEL —Provo, UT
- $16 - $18 an hour
- Full-time
- Computer literacy
- Writing skills
- Office
4d

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help desk support jobs near lehi, ut

Customer Support Specialist II

EasyPost -
Lehi, UT

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Job Details

Full-time
$23 - $25 an hour
12 days ago

Benefits

Work from home stipend
Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
Flexible schedule
Life insurance

Qualifications

Computer operation
Customer communication
Computer literacy
High school diploma or GED

Full Job Description

Founded in 2012, EasyPost is a YC unicorn whose mission is to make shipping simple for businesses—from garage startups to the Fortune 500. Shipping, now more than ever, is the backbone of the global economy, but integrating the technology-enabled operations of a modern business with the low-tech and complex shipping industry has always been a challenge. EasyPost solves this problem with the first developer-friendly REST API for shipping, and we continue to push boundaries and discover new ways to simplify shipping for all. Our team is rapidly growing, and this is the perfect time to get on board. Join us and help build the shipping infrastructure of the future. We’re builders, problem-solvers, and “there has to be a better way” people. We like elegant architecture, fast decisions, and shipping (pun intended) improvements that power millions of deliveries every day. We stay scrappy, we move fast, and we don’t wait for permission to innovate in an industry that desperately needs it. If you want to work on systems that actually move the world—literally—you’re in the right place. ✨

EasyPost does not consider candidates who misrepresent their identity, experience, employment history, or technical qualifications. Applications containing false information, stolen professional profiles, or unverifiable credentials will be removed from consideration. We conduct early-stage verification of resumes, LinkedIn profiles, GitHub accounts, and other relevant professional information as part of our hiring process.

Position Summary:

The Customer Support Specialist II provides support and assistance to customers who encounter software, hardware, or network issues. This role involves troubleshooting problems, resolving customer issues, and providing guidance to ensure efficient and effective use of products or services. Customer Support Specialists play a critical role in maintaining customer satisfaction, resolving customer challenges, and enhancing the overall user experience.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

o Provide first-level contact and convey resolutions to customer issues.

o Troubleshoot basic product or service issues and provide clear solutions.

o Escalate complex issues to senior team members or technical specialists when necessary.

o Document customer interactions, issues, and resolutions in the support system.

o Serve as a communication link between customers and key internal teams.

o Proactively follow up with customers to ensure resolution and satisfaction.

o Provide friendly, timely, and effective support to customers, ensuring a positive experience.

o Provide feedback to internal teams to help improve products, services, and processes.

Minimum Education & Experience Qualifications:

o High School Diploma or equivalent

o 1-2 years of related experience

o Strong communication skills (written and verbal).

o Strong organizational skills with the ability to manage multiple tasks and priorities.

o High attention to detail to ensure accuracy in communication, documentation, and problem-solving

o Customer-first attitude with a willingness to go above and beyond.

o Basic computer skills and ability to learn new software quickly.

o Ability to remain calm and professional in challenging situations.

o Team player with a proactive mindset.

o Quick learner with adaptability to changing environments.

Core Competencies Required:

o Knowledge and Application: Applies acquired job skills and company policies and procedures to complete assigned tasks.

o Complexity & Problem Solving: Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

o Collaboration & Interaction: Normally follows established procedures on routine work, requires instructions only on new assignments.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

Physical Requirements:

o Minimal to light physical effort is required in performing duties.

o Prolonged stationary periods at a desk and working on a computer.

o Extensive use of computers, keyboards, and communication-based technology to exchange information.

o Occasional walking and lifting may be required and must be able to lift 15 pounds at any given time.

o Travel Required: Up to 10%

Work Environment:

o Remote, home office or office location with potential hybrid schedule.

o Team-based culture.

o Fast-paced environment.

o Core Values: Build and sell products we believe in, accountability and authenticity in all we do, customers guide the way, and persistence and humility.

$23 - $25 an hour

What We Offer:

o Comprehensive medical, dental, vision, and life insurance

o Competitive compensation package and equity

o Monthly work from home stipend of $50

o Flexible work schedule and paid time off

o Collaborative culture with a supportive team

o A great place to work with unlimited growth opportunities

o The opportunity to make massive contributions at a hyper-growth company

o Make an impact on a product helping ship millions of packages per day

Data Privacy Notice for Job Applicants:

For information on personal data processing, please see our Privacy Policy: https://www.easypost.com/privacy

"EasyPost is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law."

To be considered for this position, you must be authorized and based in the United States.

If you have any questions or concerns you can reach out to me directly on LinkedIn @KristinaPerna :).

Any communication to applicants relating to the EasyPost hiring process will only come from email addresses with the domains [email protected] and [email protected]. If in the course of the application or hiring process with EasyPost you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact [email protected]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

help desk support jobs in lehi, ut

Customer Support Specialist II

Information Systems Technician (PT)

Associate tech support technician (Hybrid Draper, UT)

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Help Desk Technician

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IT Support Analyst - Sevillo

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IT Field Support Technician

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