Top 1416 Continuous improvement Jobs in Lehi Ut

Contact Center Team Lead
Serenity Mental Health Centers —Lehi, UT
- $19 - $25 an hour
- Full-time
- Background check
- No experience needed
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Supervisor, Operations -Days (M-F)
DSV —Lehi, UT
- $70,000 - $77,000 a year
- Overtime
- Microsoft Excel
- Computer literacy
- Writing skills
13d
Logistics Coordinator
Syncreon —Eagle Mountain, UT
- Microsoft Outlook
- Mid-level
Talent Acquisition Specialist
NRG —Lehi, UT
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Field Logistics Specialist I
Intermountain Healthcare —American Fork, UT
- $18.76 - $24.38 an hour
- Part-time
- Hybrid work
- Word processing
- Computer literacy
- Writing skills
5d
Account Manager
NETGAIN SOLUTIONS —Lehi, UT
- $70,000 - $140,000 a year
- Hybrid work
- Marketing
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Customer Care Specialist
Verisk —Lehi, UT
- Extended hours
- Remote
- 18 years or older
- Mid-level
- High school diploma or GED
- Health insurance
- Paid time off
6d
Strength and Conditioning Specialist
Battelle —Salt Lake City, UT
- Full-time
- Hybrid work
- CPR Certification
- BLS Certification
- Office
- Wellness program
- Health insurance
Sales Representative
DENTALQORE —American Fork, UT
- From $110,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Paid holidays
- Health insurance
Dental Endodontic Associate
Cascade Endodontics —Orem, UT
- $21,000 - $46,000 a month
- Full-time
- Dental office
- Patient care
- In-person
- 401(k)
- Professional development assistance
Quick Apply
Tax Accountant
Vyde LLC —Provo, UT
- $85,000 - $115,000 a year
- Full-time
- Background check
- CPA
- Computer literacy
- Wellness program
- Paid parental leave
Quick Apply
High School Language Arts & Spanish Paraprofessional
Stillwater Academy —South Jordan, UT
- $18 - $20 an hour
- Part-time
- Classroom
- High school
- Writing skills
- Paid holidays
Quick Apply
7d
Proposal & Content Writer - PBM/Benefit Experience Needed
Cooperative Benefit Group —Utah
- $85,000 - $100,000 a year
- Extended hours
- Remote
- Microsoft Word
- Background check
- Marketing
- Health savings account
- Health insurance
Quick Apply
2h
Project Manager - Renewable Energy
GroundWork Renewables, Inc. —Salt Lake City, UT
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Engineering
- Mid-level
- Project management
- Health savings account
- Health insurance
Quick Apply
Director of Accounting & Finance
TuttiQuanti LLC —Salt Lake City, UT
- Full-time
- CPA
- Office
- Finance
- Health insurance
- Dental insurance
14d
General Manager
Sonic Drive-In —Utah County, UT
- $55,000 - $60,000 a year
- Weekends as needed
- Hospitality
- Sales
- Restaurant management
- Health insurance
- Dental insurance
Quick Apply
Senior Mining Engineer
Graymont —Sandy, UT
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
Kitchen Manager
Garage Grill Draper —Draper, UT
- $65,000 - $70,000 a year
- Weekends as needed
- Background check
- Cooking
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Director, Outpatient Services
Aspen Grove Behavioral Hospital —Orem, UT
- Full-time
- Background check
- Clean driving record
- 5 years
- Free parking
- Health savings account
Quick Apply
4d
Netsuite Developer
Global Payment Holding Company —Lindon, UT
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
14d

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continuous improvement jobs near lehi ut

Contact Center Team Lead

Serenity Mental Health Centers -
Lehi, UT

Quick Apply

Job Details

Full-time
$19 - $25 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement
Referral program

Qualifications

Employee onboarding
Team member evaluation
Managing teams in a customer support role
Coaching
No experience needed
Performance feedback (performance evaluation method)
Mid-level
Job shadowing (employee development activity)
Team development
Patient experience leadership
Quality performance measurement
Supervising experience
Continuous improvement
Team training
Mentoring
Call monitoring
Organizational skills
Leading team collaboration initiatives
Leadership
Call center management
Communication skills
Constructive feedback for students
Under 1 year
Team building

Full Job Description

Contact Center Team Lead

Location: Lehi, UT
Employment Type: Full-Time | On-Site Only

Pay: Competitive starting pay of $19/hr with a clear and accelerated path to $25/hr based on performance and growth.

Position Summary

Serenity is growing, and we're looking for a Contact Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences. This is an ideal opportunity for someone ready to take the next step into leadership.

This is a highly visible, hands-on leadership role focused on coaching, developing, and supporting our Patient Care Coordinators. You'll spend your day on the floor working alongside the team, providing real-time coaching, reinforcing best practices, assisting with escalations, and partnering closely with Supervisors to improve individual and team performance.

If you enjoy helping others succeed, thrive in a fast-paced environment, and lead through action rather than title, we'd love to meet you.

What You'll Own

Spend approximately 5 hours each day providing in-person coaching and support to call center reps through floor presence, side-by-side shadowing, call observation, and real-time feedback.
Spend approximately 3 hours each day supporting team chat, handling escalations, and assisting with crisis situations.
Provide on-site support; this position focuses exclusively on the local team and does not provide remote coaching.
Deliver frequent coaching to contact center reps who demonstrate recurring errors or performance opportunities.
Conduct shadowing sessions with follow-up observations to reinforce learning and ensure continuous improvement.
Monitor calls, review quality and performance metrics, and provide timely, actionable coaching.
Assist with onboarding and training new Patient Care Coordinators.
Partner closely with Supervisors to identify coaching priorities, performance trends, and development opportunities.

Qualifications

Previous experience leading and developing others in a call center, customer service, or healthcare operations.
Strong communication, coaching, and mentoring skills with the ability to provide clear, constructive feedback.
Proven track record to identify performance trends using quality reviews and performance metrics.
Strong aptitude for learning new technology and software systems.
Strong organizational skills with the ability to balance coaching, operational support, and escalations throughout the day.
Proven ability to remain calm, solution-oriented, and adaptable in a fast-paced environment.
A positive attitude and genuine desire to help teammates grow and succeed.
Mental health or healthcare experience is not required—we provide comprehensive training.

What's in It for You

Competitive pay
90% employer-paid medical, dental, and vision insurance
401(k) retirement plan
10 PTO days to start, increasing to 15 after one year, plus 10 paid holidays
Employee referral bonuses
Clear career growth opportunities into Supervisor and Operations leadership roles
Ongoing leadership development and professional coaching
About Serenity

Serenity is a leading healthcare company delivering advanced, evidence-based treatment to patients seeking better outcomes. Our Patient Care Coordinators are often the first voice our patients hear, making every interaction meaningful. Our Team Leads play a critical role in developing our people, strengthening our culture, and ensuring every patient receives an exceptional experience.

At Serenity, leadership isn't about sitting behind a desk, it's about being present, coaching in the moment, building confidence, and helping others reach their full potential.

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check.

Quick Apply

Refine Your Search

continuous improvement jobs in lehi ut

Contact Center Team Lead

Supervisor, Operations -Days (M-F)

Logistics Coordinator

Talent Acquisition Specialist

Field Logistics Specialist I

Account Manager

Customer Care Specialist

Strength and Conditioning Specialist

Sales Representative

Dental Endodontic Associate

Tax Accountant

High School Language Arts & Spanish Paraprofessional

Proposal & Content Writer - PBM/Benefit Experience Needed

Project Manager - Renewable Energy

Director of Accounting & Finance

General Manager

Senior Mining Engineer

Kitchen Manager

Director, Outpatient Services

Netsuite Developer

I want to receive the latest job alert for continuous improvement in lehi ut

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