Top 260 Intermountain healthcare Jobs in Lehi Ut

Patient Service Representative
Intermountain Healthcare —Lehi, UT
- $18.31 - $23.80 an hour
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- High school diploma or GED
4d
Limited Scope Radiology Tech in School
Intermountain Health —Spanish Fork, UT
- $20.88 - $31.09 an hour
- Part-time
- Hybrid work
- Hospital
- BLS Certification
- Organizational skills
7d
Pediatric Respiratory Therapist RRT
Intermountain Health —Lehi, UT
- $32.34 - $49.94 an hour
- Full-time
- Hybrid work
- PALS Certification
- BLS Certification
- ACLS Certification
- Dental insurance
- 401(k)
Registered Respiratory Therapist
Intermountain Health —Spanish Fork, UT
- $32.34 - $49.94 an hour
- Full-time
- Hybrid work
- PALS Certification
- Hospital
- BLS Certification
- Dental insurance
- 401(k)
Registered Respiratory Therapist
Intermountain Health —Murray, UT
- $32.34 - $49.94 an hour
- Full-time
- Hybrid work
- PALS Certification
- Hospital
- BLS Certification
- Dental insurance
- 401(k)
Nutrition Care Associate PRN
Intermountain Healthcare —Lehi, UT
- $17.68 - $22.99 an hour
- Part-time
- Hybrid work
- ServSafe
- Food Handler Certification
- Entry level
6d
Dispatcher
Intermountain Healthcare —Provo, UT
- $18.85 - $25.61 an hour
- 8 hour shift
- Hybrid work
- Hospital
- Computer literacy
- High school diploma or GED
4d
Field Logistics Specialist I
Intermountain Healthcare —American Fork, UT
- $18.76 - $24.38 an hour
- Part-time
- Hybrid work
- Word processing
- Computer literacy
- Writing skills
5d
Medical Assistant Family Medicine
Intermountain Healthcare —Lehi, UT
- $20.07 - $28.59 an hour
- Part-time
- Hybrid work
- RN License
- Word processing
- Computer literacy
Plant Operator
Intermountain Healthcare —Riverton, UT
- $31.70 - $48.24 an hour
- Full-time
- Hybrid work
- Hospital
- Driver's License
- Driving
5d
Child Life Specialist Kids Clubhouse
Intermountain Healthcare —Lehi, UT
- $24.30 - $37.52 an hour
- 8 hour shift
- Spanish
- Word processing
- Computer literacy
Child Life Specialist Weekends
Intermountain Healthcare —Lehi, UT
- $24.30 - $37.52 an hour
- Part-time
- Spanish
- Management
- Surgery
Security Officer
Intermountain Healthcare —Murray, UT
- $20.45 - $27.04 an hour
- Full-time
- Hybrid work
- Hospital
- BLS Certification
- HIPAA
Medical Assistant Allergy
Intermountain Healthcare —Lehi, UT
- $20.07 - $28.59 an hour
- Full-time
- Hybrid work
- RN License
- Word processing
- Computer literacy
3d
Orderly
Intermountain Healthcare —Murray, UT
- $17.86 - $23.21 an hour
- Full-time
- Hybrid work
- BLS Certification
- Operating room
- Typing
Patient Scheduling Specialist
Intermountain Healthcare —Murray, UT
- $20.35 - $30.97 an hour
- Full-time
- Hybrid work
- Spanish
- Surgery
- Hospital
8h
Security Officer PRN
Intermountain Healthcare —Murray, UT
- $20.45 - $27.04 an hour
- Part-time
- Hybrid work
- Hospital
- BLS Certification
- HIPAA
Pharmacy Technician
Intermountain Healthcare —Sandy, UT
- $20.73 - $31.58 an hour
- Part-time
- Acute care
- Hospital
- BLS Certification
5d
Patient Placement Specialist - Tele Crisis
Intermountain Healthcare —Murray, UT
- $19.41 - $28.14 an hour
- 12 hour shift
- Hybrid work
- Hospital
- Word processing
- Computer literacy
1d
Endoscopy Technician
Intermountain Healthcare —Sandy, UT
- $19.50 - $26.48 an hour
- Part-time
- Hybrid work
- Surgery
- BLS Certification
- Inpatient
4d

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Patient Service Representative

Intermountain Healthcare -
Lehi, UT

Apply Now

Job Details

Full-time
$18.31 - $23.80 an hour
4 days ago

Qualifications

Computer operation
Word processing
Computer literacy
Clinical confidentiality policies

Full Job Description

Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

This role supports the front desk clinic Monday - Friday 8AM - 5PM.

Essential Functions

Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Skills

Professional Etiquette
Adaptability
Computer Literacy
Payment Handling
Critical Thinking
Confidentiality
Collaboration
Time Management
Problem Solving

Minimum Qualifications

Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual

Physical Requirements

Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.

Location:

Lehi Clinic

Work City:

Lehi

Work State:

Utah

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Apply Now

Refine Your Search

intermountain healthcare jobs in lehi ut

Patient Service Representative

Limited Scope Radiology Tech in School

Pediatric Respiratory Therapist RRT

Registered Respiratory Therapist

Registered Respiratory Therapist

Nutrition Care Associate PRN

Dispatcher

Field Logistics Specialist I

Medical Assistant Family Medicine

Plant Operator

Child Life Specialist Kids Clubhouse

Child Life Specialist Weekends

Security Officer

Medical Assistant Allergy

Orderly

Patient Scheduling Specialist

Security Officer PRN

Pharmacy Technician

Patient Placement Specialist - Tele Crisis

Endoscopy Technician

I want to receive the latest job alert for intermountain healthcare in lehi ut

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