Top 2 Staff sip engineer Jobs in Lehi Ut

Staff SIP Engineer
Telegent, Inc. —Pleasant Grove, UT
- Full-time
- Azure
- AWS
- Scripting
- Health insurance
- Dental insurance
Quick Apply
Staff Messaging (SMS/MMS) Engineer
Telegent, Inc. —Pleasant Grove, UT
- Full-time
- Remote
- Azure
- 5 years
- System design
- Health insurance
- Dental insurance
Quick Apply

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Staff SIP Engineer

Telegent, Inc.
Pleasant Grove, UT

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Unlimited paid time off
Dental insurance
Vision insurance

Qualifications

Process flow diagrams
Network analyzers
Network documentation
Content creation for technical audiences
Azure
Network planning
Telecommunications network performance monitoring
High availability solutions design
Cloud-based network architecture
Communications systems expertise (engineering specialty)
Software deployment
Improving system uptime or availability
AI tools proficiency
Equipment troubleshooting
Infrastructure architecture design
Troubleshooting audio issues
Collaboration with product development teams
AWS
Wireshark
Quality compliance management
Design engineering
Scripting
Software documentation
Regulatory/legal compliance standards in production
Scalability
Voice over internet protocol (VoIP) configuration
Linux
Technical troubleshooting support
Capacity planning
Senior level

Full Job Description

ABOUT TELEGENT

Telegent is a next-generation mobile communications platform redefining how businesses and brands connect people through wireless technology. We provide a software-first, API-driven mobile Platform-as-a-Service (mPaaS) that combines intelligent voice, messaging, data, and unified communications into a single, flexible solution.

At Telegent, we move fast, think creatively, and build technology that makes mobile communications simpler, more powerful, and more adaptive for the future.

ABOUT THE ROLE

The Staff SIP Engineer is responsible for designing, implementing, and supporting carrier-grade SIP-based voice services across Telegent's mobile and unified communications platforms. This role works closely with network engineering, product, operations, and carrier partners to ensure high availability, call quality, scalability, and regulatory compliance across our voice infrastructure.

This is a hands-on role requiring deep SIP expertise, strong troubleshooting skills, and real-world carrier interconnection experience.

WHAT YOU'LL DO

Design, deploy, and maintain SIP-based voice services, including SIP trunking, interconnects, and call routing
Manage carrier and partner integrations, including SIP peering, codec negotiation, and signaling normalization
Troubleshoot complex call flow issues involving SIP signaling, RTP, NAT traversal, and media path failures
Monitor and optimize voice quality metrics (MOS, ASR, ACD, PDD, jitter, packet loss)
Configure and support SBCs, softswitches, and media gateways in production environments
Collaborate with operations and NOC teams to support 24/7 voice services and incident response
Ensure compliance with E911, STIR/SHAKEN, lawful intercept, and other regulatory requirements
Participate in capacity planning redundancy design, and disaster recovery initiatives
Create and maintain technical documentation, call flow diagrams, and operational run books

WHAT WE'RE LOOKING FOR

8+
Deep expertise with OpenSIPS: configuration, scripting, and large-scale deployment
Strong understanding of SIP, RTP, SRTP, and related VoIP and cellular signaling protocols
Experience with cellular SIP (IMS, VoLTE, or interconnect/MVNO environments) strongly preferred
Experience with SBCs and software platforms (e.g., Metaswitch, Sonus/Ribbon, Oracle, SBC, OpenSIPS, Kamailio, FreeSWITCH, Asterisk)
Familiarity with AI development workflows and tools is strongly preferred
Proven ability to diagnose and resolve complex signaling issues using tools like Homer, Wireshark, or sngrep
Comfortable operating in a remote, high-autonomy environment
Strong written communication skills: you can explain complex systems clearly to both engineers and stakeholders
Familiarity with IMS architecture and interconnects
Experience with cloud-based voice infrastructure (AWS, GCP, Azure)
Track record of working across teams as a technical leader without a formal management role
Experience supporting high-volume, high-availability voice platforms

TECHNOLOGIES & TOOLS

SIP, OpenSIPS, RTP / SRTP, VoIP, Cellular / IMS, VoLTE, mPaaS, FMC / MFC, Homer, Wireshark, sngrep, Linux

BENEFITS

Competitive compensation package, including performance-based bonus potential and comprehensive health benefits
100% employer-paid medical, dental, and vision
Unlimited PTO
Equipment provided

Quick Apply

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staff sip engineer jobs in lehi ut

Staff SIP Engineer

Staff Messaging (SMS/MMS) Engineer

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