Top 99 Director of Jobs in Lewiston, Me

Director of Customer & Guest Experience
Thos. Moser —Auburn, ME
- $70,000 - $90,000 a year
- Full-time
- Inventory management
- Merchandising
- Office
21h
Director of Facilities
Pro Search, Inc. —Auburn, ME
- $75,000 - $87,375 a year
- Full-time
- Continuous improvement
- Plumbing
- US work authorization
Quick Apply
9d
Childcare Center Director
Little Hands Daycare and Learning Center —Windham, ME
- $60,000 - $70,000 a year
- Full-time
- University
- Bachelor's degree
- Senior level
- Health savings account
- Health insurance
Quick Apply
Outpatient Director of Pharmacy
Cardinal Health —Lewiston, ME
- $121,600 - $191,070 a year
- Hospital
- Bachelor's degree
- No degree
- Paid parental leave
- Health savings account
Childcare Center Director
Little Hands Daycare and Learning Center —Lewiston, ME
- $60,000 - $70,000 a year
- Full-time
- University
- Bachelor's degree
- Senior level
- Health savings account
- Health insurance
Quick Apply
Inpatient Director of Pharmacy
Cardinal Health —Lewiston, ME
- $121,600 - $191,070 a year
- Hospital
- Inpatient
- Bachelor's degree
- Paid parental leave
- Health savings account
Managing Director of the Donald M. Gay Performing Arts Center
Auburn School Department —Auburn, ME
- $26 an hour
- Full-time
- High school
- Customer service
- Mid-level
- Flexible schedule
Director of Outfit Trades
General Dynamics - Bath Iron Works —Bath, ME
- $158,800 - $201,100 a year
- Full-time
- Bachelor's degree
- Mentoring
- Senior level
- Paid holidays
- Disability insurance
Director of Human Resources
ANDROSCOGGIN HOME HEALTH SERVICES INC —Lewiston, ME
- $46.14 - $69.52 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Director, Mt. Ararat Stage Company - Mt. Ararat High School
MSAD 75 / RSU 75 —Topsham, ME
- High school
- Senior level
Facilities Director
Good Shepherd Food Bank —Auburn, ME
- $75,000 - $87,375 a year
- Full-time
- System design
- Research
- Plumbing
Quick Apply
Director of Development
United Way of Androscoggin County —Lewiston, ME
- $65,000 - $70,000 a year
- Full-time
- Background check
- Sales
- Public speaking
- 403(b) matching
- Health savings account
Quick Apply
Director of Enterprise Records
UNITY ENVIRONMENTAL UNIVERSITY —New Gloucester, ME
- $65,000 - $75,000 a year
- Extended hours
- Microsoft Outlook
- Office
- University
6d
Director of Recruitment for Career Edge
UNITY ENVIRONMENTAL UNIVERSITY —New Gloucester, ME
- $80,000 - $100,000 a year
- Extended hours
- Clean driving record
- Word processing
- 3 years
- Paid holidays
- Disability insurance
Execitive Assistant to CEO/Head of School
Hyde School —Bath, ME
- $50,000 - $60,000 a year
- Weekends as needed
- School experience
- Google Workspace
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Director of Planning
Maine Association of Planners —Bath, ME
- $76,336 - $87,776 a year
- Email
- Mid-level
Director of Graduate Recruitment
UNITY ENVIRONMENTAL UNIVERSITY —New Gloucester, ME
- $80,000 - $100,000 a year
- Extended hours
- Clean driving record
- Word processing
- 3 years
- Paid holidays
- Disability insurance
Associate Director of Development
Saint Joseph's College of Maine —Standish, ME
- $78,924 - $97,378 a year
- Weekends as needed
- Background check
- Driver's License
- University
Quick Apply
1d
Director of Finance
Maine State Housing Authority —Augusta, ME
- $110,456 - $171,206 a year
- Full-time
- CPA
- Writing skills
- Office
- Disability insurance
- Dental insurance
Director, Commercial Lines
Insurance Office of America, Inc. —Auburn, ME
- $125,000 - $150,000 a year
- Full-time
- 5 years
- Analysis skills
- Epic
- Paid holidays
- Health insurance
Quick Apply
1d

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director of jobs near lewiston, me

Director of Customer & Guest Experience

Thos. Moser -
Auburn, ME

Apply Now

Job Details

Full-time
$70,000 - $90,000 a year
21 hours ago

Qualifications

Program design
Customer relationship building
Promoting products
Store layout management
Guest relations
Managing teams in a customer support role
Coaching
Merchandising
Managing store merchandising operations
Improving operational efficiency
Brand representation
Team development
Entrepreneurship
Continuous improvement
Customer engagement
Leading team collaboration initiatives
Merchandising display arrangement
Sales leadership
Retail management
Team motivation (leadership skill)
Team building
Experience design

Full Job Description

Description:

The Opportunity

Thos. Moser has spent 50 years building furniture and a reputation for going above and beyond for the people who own it. We’re now at a moment where we’re ready to invest in the customer and guest experience as a genuine brand asset — not just a support function.

This is a director-level role for someone who wants to build something. You’ll inherit a small, capable team and a strong foundation, and you’ll be responsible for taking our customer and guest experience from good to something our industry talks about. That means designing programs that don’t exist yet, fixing things that are inconsistent today, and building out a Maine concierge experience that reflects everything this brand stands for.

The Role

The Director of Customer & Guest Experience is responsible for the performance, execution, and quality of every customer and guest interaction at Thos. Moser — from the first phone call to the moment furniture arrives in someone’s home, and everything in between.

This includes all inbound and outbound customer interactions, via phone, email, and in person at our Auburn Workshop and Showroom. You will lead and develop the CX team while also serving as the manager of our Auburn workshop and showroom, accountable for frontline guest experience, Seconds inventory and merchandising, and driving performance toward the monthly Auburn sales budget.

We’re looking for an entrepreneurial leader who will lead from the front — someone who can design systems and programs while staying close enough to the customer to know when something isn’t working.

Roles & Responsibilities

Guest Experience Design & Execution — Own the end-to-end customer journey across all touchpoints and ensure every interaction reflects the Thos. Moser standard
Shop Tour Program — Design, launch, and continuously improve a structured, consistent tour experience that makes visitors feel the brand
Warranty Program — Simplify, enforce, and elevate our warranty program so it functions as a sign of our confidence in our work rather than a source of friction for customers
Auburn Showroom Management— Manage our Workshop Showroom, manage inventory, and drive performance toward the monthly Auburn Showroom sales budget
Portland Showroom & Guest Experience Program — Build the guest experience for our Portland flagship from the ground up, including a clienteling program that brings VIP guests to the Workshop in Auburn
Surprising & Delighting / Brand Loyalty — Establish a proactive, repeatable practice of going above and beyond for customers — not ad hoc, but a defined program the team executes consistently

Requirements:

What We’re Looking For

Role-Specific

Has designed and run a customer or guest experience program — not just managed a team, but built something
Comfortable in a physical retail or showroom environment — understands merchandising, floor experience, and how space shapes perception
Can spot a natural moment to introduce or recommend a product without it feeling pushy or transactional — comfortable with the sales side of the role
Operationally strong enough to simplify and systematize without losing the warmth that makes the experience feel human

Leadership

Leads from the front — sets the standard by example, not just by direction
Develops people — coaches direct reports and raises the bar for the whole team over time
Comfortable building in ambiguity — can create structure where none exists and make decisions without a perfect playbook

Character

Genuine care for customers — talks about customers as people, not tickets or transactions
Entrepreneurial — treats this role as their own, not a job description to execute
Embodies the brand — understands that every interaction reflects 50 years of reputation and takes that seriously
Dreamweaver — naturally spots opportunities to surprise and delight, and builds systems so the whole team does too

What This Role Requires

This is a full-time, in-office role based in Auburn, ME — not remote or hybrid
You’re genuinely excited about the full spectrum of the work — the strategic and the operational, the glamorous and the unglamorous
You want to build something that lasts, not just manage something that already works
You’re drawn to a generalist leadership role — comfortable owning a wide mandate rather than a narrow function

Apply Now

Refine Your Search

director of jobs in lewiston, me

Director of Customer & Guest Experience

Director of Facilities

Childcare Center Director

Outpatient Director of Pharmacy

Childcare Center Director

Inpatient Director of Pharmacy

Managing Director of the Donald M. Gay Performing Arts Center

Director of Outfit Trades

Director of Human Resources

Director, Mt. Ararat Stage Company - Mt. Ararat High School

Facilities Director

Director of Development

Director of Enterprise Records

Director of Recruitment for Career Edge

Execitive Assistant to CEO/Head of School

Director of Planning

Director of Graduate Recruitment

Associate Director of Development

Director of Finance

Director, Commercial Lines

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