Work Culture
Lewiston Housing looks for teammates that work smart during business hours but value their time off when not at work. You should like the work you do, but your work should not be your life. The ability to collaborate and roll up your sleeves to get the job done in a realistic timeframe is critical for your success at Lewiston Housing.
We believe stable and safe affordable housing is the foundation of a healthy life for the people we serve, and we are looking for people to work with us who share this belief. Safe, affordable housing is the number one issue people are facing in our community, and we are looking for those who want to help us make a difference.
Excellent Benefits
- 3 low deductible health insurance options, including a 100% employer-paid insurance option; dental and vision insurance options as well
- 15 paid holidays; 12 vacation days and 12 sick leave days accrued annually
- Flexible work environment
- Excellent retirement benefits including Maine Public Employees Retirement System, 5% contribution to 401(a) plan after one-year employment, and 457 plan
- Other benefits include short term/long term disability insurance, life insurance, flexible spending account, training, and educational benefits.
- Employees are eligible for the Public Service Loan Forgiveness Program for student loans.
Equal Opportunity Employer
Lewiston Housing is proud to be an equal opportunity employer. Employment decisions at Lewiston Housing are based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of any characteristic protected by law.
Lewiston Housing will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue business hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
Description
We are looking for a dynamic Assistant Property Manager to support the property management team in the day-to-day operations of a portfolio of affordable housing properties. The ideal candidate will assist with core property functions, including financial variance reviews, resident move-outs and re-certifications, unit and site inspections, and vacancy processing, while working closely with a Property Manager, maintenance staff, and a resident service coordinator to help meet resident needs.
This is a great opportunity for someone looking to build a career in property management. You'll gain hands-on experience across all facets of managing an affordable housing portfolio, with the guidance and mentorship of an experienced Property Manager to help you grow your skills along the way.
A high level of organization and customer service skills is required. We are looking for a problem solver who is prepared to think on their feet, adapt, and find solutions to issues as they arise, all while building positive, productive relationships with residents and staff and upholding the agency's mission.
Duties and Job Responsibilities
- Work closely with property management team in managing the day to day operations of a portfolio of affordable housing properties.
- Adhere to all applicable state, federal, and agency rules, policies, procedures, and regulations at all times, including Affirmative Fair Marker Housing plans and any funding program requirements.
- Develop and maintain a thorough understanding of all aspects of managing a property, including setting business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and resident relations.
- Develop an understanding of property financials through processes such as
Collaborating with property management staff to conduct monthly variance reviews of financial statements;
Reviewing operating reports and general ledgers; and
Familiarization with invoice approval and processing of bill packs.
- Assist in maintaining optimal property financial health by aiding in the completion of processes.
- Assist in the completion of resident move-out processes, including inspections and assessment of damage charges within established timeframe.
- Provide support in monitoring building and grounds maintenance performance, including:
Identifying safety, security risks, cleanliness, curb appeal, preventative maintenance, and capital needs;
Communicating with maintenance staff regarding work orders, capital and property improvements, inspections, preventative maintenance programs, and resident issues.
- Collaborate with property management staff to respond to resident issues, including complaints, conflicts, problems, and requests for assistance, making referrals to social service agencies as needed. Aid in the completion of timely and satisfactory inspections such as annual unit, monthly site, and other inspections.
- Assist in filling vacancies within agency expectations by helping to process applications, sending out verifications and screening applicants.
- Provide support in the completion of timely and accurate annual re-certifications and lease renewals.
- Assist with maintaining resident files.
- Work closely with site staff to ensure effective and timely resolution of resident complaints and lease compliance issues.
- Maintain resident confidentiality and good working relationships with residents.
- Provide high level of customer service and ensure resident satisfaction through strong, open communication and follow through.
Skills
- High School Diploma or equivalent
- College Degree preferred.
- Ability to travel.
- Understanding of general accounting principles.
- Strong organizational and time management skills.
- Ability to work effectively with others.
- Good communication skills.
- Ability to work effectively both independently and as part of a team.
- Ability to complete tasks on a timely basis.
- Good analytical and negotiating skills.
- Desire to learn and grow.
- Proficient in use of Microsoft Office products.
Job Type: Full-time
Pay: $18.78 - $20.98 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
License/Certification:
- Maine Drivers License (Required)
Work Location: In person
