Top 274 Guest service representative Jobs in Lewisville Tx

Attendant, Guest Arrivals - Universal Kids Resort
Universal Orlando —Frisco, TX
- Maintenance
- High school diploma or GED
- Driver's License
Front Desk Teammate - Lewisville (Full-Time)
Fitness Connection —Lewisville, TX
- Full-time
- Merchandising
- Basic math
- English
Quick Apply
Front Desk Teammate - Lewisville (Part-Time)
Fitness Connection —Lewisville, TX
- Part-time
- Merchandising
- Basic math
- English
Quick Apply
Guest Service Representative
Courtyard Flower Mound LLC —Flower Mound, TX
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
General Team Member / Experience Representative
Absolute Recomp —Lewisville, TX
- $13 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
226 RETAIL - PT FRONT END ASSOCIATE 1
SPECS FAMILY PARTNERS LTD —Lewisville, TX
- Full-time
- Bilingual
- OSHA
- High school diploma or GED
Quick Apply
167 RETAIL - PT FRONT END ASSOCIATE 1
SPECS FAMILY PARTNERS LTD —Lewisville, TX
- Part-time
- Bilingual
- OSHA
- High school diploma or GED
Quick Apply
167 RETAIL - FT FRONT END ASSOCIATE 1
SPECS FAMILY PARTNERS LTD —Lewisville, TX
- Full-time
- Bilingual
- OSHA
- High school diploma or GED
Quick Apply
Call Center Representative - Hybrid
CNMK Texas Properties, LLC. —Frisco, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid training
- Health insurance
Quick Apply
Part-Time Receptionist: Cowboys Club (Private Members Club)
Legends Global —Frisco, TX
- Extended hours
- Microsoft Word
- Microsoft Excel
- English
- Disability insurance
- Health insurance
Consumer Services Representative
Denton County MHMR Center —Flower Mound, TX
- Full-time
- Microsoft Word
- Microsoft Excel
- HIPAA
Front Desk Agent
Brandforge Tech —Dallas, TX
- $20 - $30 an hour
- Full-time
- Sales
- Inventory management
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Guest Services Rep Part Time-104020
ESA Management, LLC —Lewisville, TX
- $15 an hour
- Part-time
- Basic math
- English
- Hotel
- Employee assistance program
- Vision insurance
Quick Apply
Guest Service Representative
Cambria Hotel Plano TX —Plano, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply
Coordinator, Access Control & ID Processing - Universal Kids Resort
Universal Kids Resort —Frisco, TX
- Part-time
- High school diploma or GED
- Data entry
- Organizational skills
Front Desk Agent
Courtyard Dallas Addison/Quorum Drive —Addison, TX
- $16 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Client Services Representative
FlightSafety International —Dallas/Fort Worth International Airport, TX
- Sales
- English
- Office
Guest Services Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Irving, TX
- $15.00 - $17.50 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
226 RETAIL - LIQUOR SALES
SPECS FAMILY PARTNERS LTD —Lewisville, TX
- Full-time
- Bilingual
- OSHA
- High school diploma or GED
Quick Apply
Front End Associate/Cashier -Retail
SPECS FAMILY PARTNERS LTD —Little Elm, TX
- Full-time
- Bilingual
- OSHA
- High school diploma or GED
Quick Apply

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Attendant, Guest Arrivals - Universal Kids Resort

Universal Orlando -
Frisco, TX

Apply Now

Job Details

Qualifications

Driver's License

Full Job Description

JOB SUMMARY:

Responsible for supporting all aspects of Guest entry and exit to Universal Kids Resort’s theme park. Provides exemplary Guest service for all Guests arriving at the Toll Plaza, using suggestive and persuasive upselling of parking options while providing parking directions in a safe manner. Responsible for transactions of pass sales and admission of Guests in and out of park through admissions area while maintaining the integrity of the front gate by verifying ownership and validity of tickets. Provides information, directions, and daily operational times to Guests as requested and assistance to Guests requiring rental services.

JOB RESPONSIBILITIES:

Responsible for welcoming Guests while processing parking pass transactions using an established computer system and department procedures. Practices proper procedures for detecting and reporting fraud to leadership as necessary. Performs up-selling for Guest transactions by using persuasive selling techniques to increase the sales of parking options. Provides directions to appropriate parking locations and directs cars in parking lot. Resolves Guest questions and concerns utilizing knowledge of operation and resort.
Supports Guest admissions into the theme park by scanning and verifying park admission tickets and their ownership upon Guest entry and re-entry into the park. Maintains the integrity of the front gate by verifying all Guests are using the same ticket on each visit and are not sharing tickets. Identifies instances of ticket sharing or fraud and notifies the proper UKR leadership to manage accordingly.
Assists Guests with rental services including answering Guest questions and explaining services and procedures regarding wheelchair, ECV, stroller, and other rentable items. Accurately processes all transactions and maintains a clean environment. Reports any issues and/or damage of rentals to leadership for repair.
Assists Guests with day-of ticket purchases by gathering detailed information to recommend products based on expected visit length and recommend add-ons to enhance the Guest’s visit using suggestive sales techniques.
Maintains a clean and safe work environment by constantly monitoring the immediate area and/or surroundings. Responsible for ensuring a neat and organized work area, trash removal and keeping the area free of debris to include the proper maintenance of equipment and/or props. Assists with project initiatives and sustainment efforts as directed.
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
Perform other duties as assigned

ADDITIONAL INFORMATION:

Valid Texas Driver’s License required.
Must be able to work a flexible and varying schedule based on business needs.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

Experience in Guest service and resolving Guest complaints preferred.
Strong communication skills and attention to detail.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Consistent attendance is a job requirement.

EDUCATION:

High School diploma or GED is preferred.

EXPERIENCE:

6+ months Guest Service experience is preferred; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Kids Resort via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Kids Resort HR/Recruitment will be deemed the sole property of Universal Kids Resort. No fee will be paid in the event the candidate is hired by Universal Kids Resort as a result of the referral or through other means.

Universal Kids Resort. Here you can.

Apply Now

Refine Your Search

guest service representative jobs in lewisville tx

Attendant, Guest Arrivals - Universal Kids Resort

Front Desk Teammate - Lewisville (Full-Time)

Front Desk Teammate - Lewisville (Part-Time)

Guest Service Representative

General Team Member / Experience Representative

226 RETAIL - PT FRONT END ASSOCIATE 1

167 RETAIL - PT FRONT END ASSOCIATE 1

167 RETAIL - FT FRONT END ASSOCIATE 1

Call Center Representative - Hybrid

Part-Time Receptionist: Cowboys Club (Private Members Club)

Consumer Services Representative

Front Desk Agent

Guest Services Rep Part Time-104020

Guest Service Representative

Coordinator, Access Control & ID Processing - Universal Kids Resort

Front Desk Agent

Client Services Representative

Guest Services Representative (Front Desk Agent) - WoodSpring Suites

226 RETAIL - LIQUOR SALES

Front End Associate/Cashier -Retail

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