As an 8-time winner of Best Places to Work (in Kentucky), we understand the importance of creating a workplace culture that gives our bankers a purpose each and every day. That purpose is to find unique ways to deliver our brand of happier banking service to customers and other employees. We’re looking for self-starters, outside-the-box thinkers, customer service wizards, small business enthusiasts, and servants within their community. Notice we didn’t say bankers. At Forcht Bank we value diverse and unique thinking that could help us serve our customers better. That’s exactly who we are. What other banks do you know that have an Ice Cream Machine to hand out free ice cream and 18 foot tall forks outside their locations?
While we opened our doors in 1985 offering traditional banking services, we soon realized we needed to deliver them in a nontraditional way. Financial services are a competitive industry, with over 5,000 banks and 5,300 credit unions. That’s a lot. We understand that we must differentiate ourselves by offering a unique combination of banking, consisting of exceptional customer service and with a twist of great digital banking tools to help our customers manage their basic needs. This is part of our happier banking recipe. Another component is encouraging our bankers to exemplify our values daily.
We believe in:
- Giving back to our communities.
- Embracing change and evolution
- Building relationships based on trust and transparency
- Celebrating and embracing our diversity
Our commitment is to grow and train happier employees, providing them with the skills to deliver happier banking and create happier customers. This is how we create happier employees at Forcht Bank:
- Competitive salary/wage
- Comprehensive benefits package to include:
- Health, Vision, & Dental Insurance
- 401(k) Retirement Plan with up to 4% Company Match (fully vested from day 1)
- Company Paid Life Insurance
- Minimum of 15 days of Paid Time Off (PTO) after 60-day introductory period
- Nine Paid Holidays, plus Birthday Leave and Community Service Leave
- Charitable donation match
- Employee celebrations
- Professional recognition
- And more!
Summary
The Network Administrator II is responsible for the design and execution of short-term and long-term plans to ensure the Bank’s IT infrastructure capacity remains up to date. Maintain activity logs, identify and measure key operational metrics, and establish strategic direction for operating systems. Establishes software and hardware standards including specifications of virtual machines.
Manages and directs network and systems engineers, internal and/or external, in supporting Bank’s infrastructure ensuring adherence to agreed standards. Provides training/mentoring as necessary to associates responsible for support of the Bank infrastructure. Administers, installs and troubleshoots a variety of Forcht Bank technology equipment focusing on the maintenance, design, and development of infrastructure systems inclusive of LANs, WANs, internet, etc. Perform and/or monitor system maintenance tasks, such as system back-up, recovery and equipment maintenance. Test network and server performance. Identify and measure key infrastructure operational metrics.
Is the primary point of contact with the Bank’s internet service providers. Maintains logs and documentation relative to continuity of infrastructure operation including licensing and billing.
Essential Duties & Responsibilities
To perform this position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.
- Manage IT infrastructure to ensure continuity of Bank operations.
- Manage Network Engineers, Network Architects, and Network Analysts, both internal and external, in support of the Bank network.
- Manage Systems Engineers, Server Architects, and Systems Analysts, both internal and external, in support of Bank data center.
- Create and implement training plans for infrastructure changes.
- Analyze existing systems to ensure necessary security is provided.
- Ensure infrastructure specifications meet the needs of the Bank.
- Understand Bank business requirements and incorporate hardware, operating systems, and connectivity solutions to best support company goals.
- Work with internal and external Auditors and Regulatory Agencies as needed.
- Work closely with the Bank’s MSP and other outside technology vendors to perform installation, maintenance or updates as needed.
- Ensure that all updates or installations are completed in a timely fashion.
- Ensure that the Forcht Bank IT infrastructure meets the tenants of the Forcht Bank IT Security Policy, the Forcht Bank BCP/DR policy and Forcht Bank Change Management Policy.
- Participate in Forcht Bank BCP/DR testing as well as vendor BCP testing as needed to meet the Forcht Bank BCP Testing Policy.
- Assist the ISO in managing cyber-attack vectors and responding to cyber related security events. This includes vulnerability remediation as needed.
- Assist with the implementation and management of the M365 suite of products.
- Perform other duties as assigned.
Supervisory Responsibilities
Supervision of Network Engineer, System Engineer, Network Architect, Server Architect, Network Analyst and Systems Analyst.
Qualifications
The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- General knowledge of bank operations and procedures.
- Advanced knowledge of network infrastructures including MPLS/BGP, routing, switching, SDN/NFV, EVPN, VXLAN.
- Advanced knowledge of system infrastructure including Windows Servers, MS Exchange, MS O365, VMware, Citrix.
- Working knowledge of Microsoft Office products and bank information systems.
- Ability to exercise judgment and discretion in handling sensitive documents or other confidential information.
- Ability to communicate orally in order to convey information tactfully and effectively to all levels of employees and customers. This includes the ability to provide Executive or Board reports as needed.
- Ability to give full attention to what other people are saying, taking time to understand points being made, ask questions as appropriate, and not interrupting at inappropriate times.
- Ability to manage time and be efficient and effective in the completion of assignments.
- Ability to establish productive business interpersonal relationships with others inside and outside the organization and to work with little direct supervision in carrying out the responsibilities assigned.
- Ability to work well under intense pressure while staying organized, calm and dedicated to the task at hand.
- Ability to be available during non-business hours as needed for IT equipment installation or testing.
- Ability to perform multiple job functions and tasks with minimum supervision.
- Basic knowledge of mathematics and accounting principles including but not limited to general ledger entries, problem resolution and error detection.
Physical Demands and Abilities
The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.
- Ability to listen to and understand information and ideas presented through spoken words and sentences.
- Ability to communicate information and ideas in speaking and writing so others will be able to understand.
- Ability to identify and understand the speech of another person.
- Ability to see details at close range (within a few feet of the observer).
- Ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Ability to sit for long periods of time.
- Ability to demonstrate manual dexterity through use of typing on a keyboard, sorting through paperwork, reaching and grabbing objects.
- Ability to stand, bend, and lift up to 20 pounds.
- Ability to operate standard business equipment such as a fax, computer, printer, copier, etc.
- Ability to look at a computer screen for several hours.
- Ability to travel to other locations if needed.
- Ability to work on a flexible schedule that at times may include late working hours or weekend hours.
Required Education and Experience
- Bachelor’s degree in business, IT, supply chain management or the equivalent is required.
- Five (5) years of specific system support, IT infrastructure or IT networking experience required.
- CCNA, CCNP, VCP, MCSA, MCSE certifications preferred.
Other Requirements
- Will be required to attend activities outside the bank to stay abreast of new developments, best practices, and statutory and regulatory changes.
- After hour, non-business hours may be needed during certain times of the year, special projects, system updates or crisis/outage events.
- Pursuant to the Drug Free Workplace Act of 1988, all employees must remain drug free and alcohol free when reporting to work and while engaged in any work- related activities.
- Must adhere to all Bank Secrecy Act regulations and requirements.
EOE
We are committed to ensure fair and equal treatment for everyone we employ and as such, we are a proud Equal Opportunity Employer. We value diversity and believe employment, training, and promotional opportunities should be available to all persons without regard to race, color, gender (including gender nonconformity, gender identity, status as a transgender individual, and sexual orientation), sex (including pregnancy), age, religion, national origin, ethnicity, physical or mental disability, genetic information, political affiliation, protected veteran status or membership in the armed services, or any other consideration that is protected by applicable federal ,state, and local law.
Required
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5 year(s): Five (5) years of specific system support, IT infrastructure or IT networking experience required.
Preferred
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CCNA, CCNP, VCP, MCSA, MCSE certifications preferred.
Required
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Bachelors or better in Information Technology or related field
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
