Top 89 Call center Jobs in Lexington, Sc

Dispatch Manager
Active Day —Columbia, SC
- Weekends as needed
- Microsoft Excel
- HIPAA
- Mid-level
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10d
Remote Customer Service Representative
Annuity Health —Columbia, SC
- $16 - $23 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Paid holidays
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Remote Call Center Representative
Education Affiliates —Columbia, SC
- $10 - $13 an hour
- Part-time
- Remote
- Entry level
- 401(k)
- Flexible schedule
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13d
Customer Service Representative I (Remote Columbia, SC)
First Citizens Bank —Columbia, SC
- Full-time
- Remote
- Spanish
- High school diploma or GED
- Bachelor's degree
Technical Support Representative
Cognito Forms —Columbia, SC
- $25 - $28 an hour
- Online Application
- Hybrid work
- Office
- Bachelor's degree
- 1 year
- Health insurance
- Dental insurance
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11d
Remote Customer Service Representative
Afni, Inc. —Columbia, SC
- $14.50 - $15.00 an hour
- 8 hour shift
- Remote
- Background check
- 18 years or older
- Sales
- Paid training
- Health insurance
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Call Center Representative (On-Site)
Cassell Brothers Heating & Cooling —Lexington, SC
- $15 - $17 an hour
- Overtime
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
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Remote Customer Service Representative
ACC PREMIERE —Lexington, SC
- $11.50 - $12.00 an hour
- Full-time
- Remote
- High school diploma or GED
- Data entry
- 2 years
- Paid training
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Work From Home Customer Service Representative
ACC PREMIERE —Lexington, SC
- $11.50 - $12.00 an hour
- Multiple hires
- Remote
- Mid-level
- Office
- High school diploma or GED
- Paid training
- Health insurance
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2d
Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —Lexington, SC
- From $16 an hour
- Full-time
- Remote
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
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4d
Support Analyst, Customer Service/Non-Technical, 2pm - 10:30pm
Prisma Health —Columbia, SC
- Word processing
- Mid-level
- Windows
6d
Customer Service Representative
Capital Waste Services LLC —Columbia, SC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
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6d
Call Center Retention Rep - Remote
EchoStar —Columbia, SC
- $15 an hour
- Weekends as needed
- Remote
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Paid training
- Health savings account
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Columbia, SC
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
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Call Center Sales Rep - Remote
EchoStar —Columbia, SC
- $15 an hour
- Weekends as needed
- Remote
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Paid training
- Health savings account
Remote Transportation Care Coordinator
ACC PREMIERE —Lexington, SC
- $11.50 - $12.00 an hour
- 8 hour shift
- Remote
- 2 years
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
IT Service Desk Manager / IT Manager I (Central Office)
State of South Carolina —Lexington County, SC
- $80,000 - $90,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid parental leave
- Paid holidays
9d
HVAC TB Customer Service Coordinator
Johnson Controls —Columbia, SC
- $22 - $26 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Health insurance
3d
Inside Sales Associate - Work from Home
Publishing Concepts —Columbia, SC
- $16 an hour
- 8 hour shift
- Remote
- Background check
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Health savings account
Quick Apply
Outbound Sales Representative
FLS Connect —Lexington, SC
- $11 - $20 an hour
- Full-time
- Remote
- Background check
- High school diploma or GED
- Typing
- Paid training
- Health savings account

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Dispatch Manager

Active Day -
Columbia, SC

Quick Apply

Job Details

Full-time
10 days ago

Qualifications

High school diploma or GED

Full Job Description

**DAILY PAY AVAILABLE**

Active Day has an available opportunity for a Regional Dispatch Manager to join our team.

APPLY TODAY!

Job Summary
The Regional NEMT Dispatch Manager oversees the dispatch department for non-emergency medical transportation (NEMT) services. This role is responsible for managing dispatch staff, ensuring effective trip scheduling and real-time coordination, and maintaining high standards of on-time performance, customer service, and compliance. The Dispatch Manager works closely with drivers, operations leadership, brokers, and facilities to ensure safe and efficient transportation for all passengers.
Qualifications

High school diploma or GED required; some college or formal training in transportation, logistics, or healthcare preferred.
3+ years of experience in dispatch, call center, NEMT, paratransit, or transportation operations required.
1–2+ years of supervisory or lead experience in a dispatch or call center environment strongly preferred.
Experience with NEMT brokers, paratransit, or medical transportation contracts is a plus.
Strong leadership, team-building, and coaching skills.
Solid understanding of dispatch operations, trip scheduling, and routing principles.
Proficiency with dispatch/scheduling software, GPS tools, and standard office applications (Excel, Word, email).
Excellent communication skills (verbal and written) and a professional phone manner.
Strong problem-solving and decision-making abilities in a fast-paced, time-sensitive environment.
High attention to detail and accuracy in data entry, documentation, and reporting.
Customer-service focused and compassionate toward the needs of passengers and healthcare partners.
Calm, organized, and effective under pressure, especially during service disruptions or high call volume.
Reliable, ethical, and committed to safety, compliance, and quality service.
High call volume and real-time operational demands.
Ability to work a flexible scheduled: May require shift work, including early mornings, evenings, weekends, and holidays, as well as on-call support depending on operation size.
Ability to speak clearly and hear well enough to perform dispatch and supervisory duties.

Job Responsibilities

Oversee daily dispatch operations, including trip assignment, routing, and real-time monitoring.
Ensure trips are scheduled and dispatched in accordance with company policies, broker rules, and regulatory requirements.
Monitor live operations (late runs, no-shows, will-calls, add-ons) and direct dispatchers to make timely adjustments.
Develop and implement routing strategies to improve on-time performance and reduce deadhead, mileage, and wait times.
Hire, train, schedule, and supervise dispatchers and call-takers.
Provide daily direction, coaching, and support to dispatch staff.
Conduct regular performance evaluations and address performance or attendance issues as needed.
Promote a positive team environment focused on communication, accountability, and customer service.
Ensure dispatchers provide professional, courteous, and accurate information to drivers, passengers, facilities, and brokers.
Handle escalated calls and complex service issues that dispatchers cannot resolve.
Coordinate closely with Driver Management/Transportation Management on staffing, coverage, and service concerns.
Support clear communication between dispatch, drivers, and other departments (Maintenance, HR, Billing, etc.).
Ensure dispatch operations comply with HIPAA, ADA, DOT, state/local NEMT regulations, and broker guidelines.
Verify that special needs (wheelchair, stretcher, bariatric, escorts, oxygen, etc.) are correctly noted and accommodated in scheduling.
Support incident management by documenting and communicating service issues, accidents, or complaints to appropriate leadership.
Reinforce safety protocols with dispatch staff and drivers (e.g., no routing drivers into unsafe conditions, proper trip notes, etc.).
Oversee effective use of dispatch software, GPS/AVL, and communication systems (phones, radios, tablets/apps).
Identify and troubleshoot issues with systems and processes that affect dispatch performance.
Develop or refine standard operating procedures (SOPs) for scheduling, will-calls, cancellations, and same-day changes.
Participate in or lead projects to improve efficiency, service quality, and data accuracy.
Track and analyze key metrics such as on-time performance, call answer times, hold times, trip denials, and dispatch errors.
Provide regular reports and updates to Transportation Manager/Director of Operations.
Use data to identify trends, training needs, and opportunities for process changes.
Support contract and broker reporting requirements as needed.

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Refine Your Search

call center jobs in lexington, sc

Dispatch Manager

Remote Customer Service Representative

Remote Call Center Representative

Customer Service Representative I (Remote Columbia, SC)

Technical Support Representative

Remote Customer Service Representative

Call Center Representative (On-Site)

Remote Customer Service Representative

Work From Home Customer Service Representative

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Support Analyst, Customer Service/Non-Technical, 2pm - 10:30pm

Customer Service Representative

Call Center Retention Rep - Remote

Inbound Sales Representative (Remote/Eastern Time)

Call Center Sales Rep - Remote

Remote Transportation Care Coordinator

IT Service Desk Manager / IT Manager I (Central Office)

HVAC TB Customer Service Coordinator

Inside Sales Associate - Work from Home

Outbound Sales Representative

I want to receive the latest job alert for call center in lexington, sc

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