Top 3 Part time tech support Jobs in Lexington Park, Md

Help Desk Agent (On-call)(2887)
PSI Pax —Naval Air Station Patuxent River, MD
- Part-time
- Background check
- Word processing
- Research
Geek Squad Agent (Retail Store)
Best Buy —California, MD
- $15.00 - $19.22 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
3d
Desktop Deployment Technician and Asset Manager
St. Mary's College of Maryland —St. Mary's City, MD
- $35 an hour
- Temporary
- Computer science
- Computer Science
- Customer service

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Geek Squad Agent (Retail Store)
Best Buy —California, MD
We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex…
$15.00 - $19.22 an hour
3d

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Desktop Support Engineer (Dispatch /Part-Time) Columbus, – Ohio
Axiom Technologies —Columbus, OH
Have A+ certification & at least one certification from either Cisco or Microsoft. 3+ years of strong experience providing IT Infrastructure field support,…
Technology Support Specialist (part-time)
Columbus Academy —Gahanna, OH
Walk-up support desk, providing essential, front-line technical assistance to students and faculty. Walk-Up Support: Provide primary troubleshooting and…
Quick Apply

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Help Desk Agent (On-call)(2887)

PSI Pax -
Naval Air Station Patuxent River, MD

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Job Details

Part-time

Qualifications

Research
High school diploma or GED

Full Job Description

PSI Pax is an Economically Disadvantaged Woman-Owned Small Business (EDWOSB) Headquartered in California, MD. We are recognized as key contributors to our DOD Customer’s mission specializing in Information Technology, enterprise resource planning, business and financial management, acquisition, and logistics. PSI Pax is at the forefront of innovation in supporting our DOD customer’s complex requirements. We help our customers nationwide coordinate services across their enterprises, enhance efficiency through process improvement, and delivering quality services within cost and on schedule.

PSI Pax, Inc. has an exciting opportunity for a Help Desk Agent (On-Call) to support our government customer in Patuxent River, MD.

Duties & Responsibilities:

Provide Tier 1 technical assistance to computer program users.
Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
Provide assistance concerning the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems.
Follow all processes and procedures related to call handling, call escalation, data capturing, closure and follow up procedures.
Communicate with customers to provide status, feedback, or general information regarding their request or inquiry for service.
Resolve incidents or requests as required.
Conduct customer satisfaction call backs and record results.
Attend ongoing Government-provided knowledge transfer and training sessions.
Stay abreast of all changes in standard operating procedures.
Utilize the Knowledge Management System to assist with call resolution.
Attend team meetings as required.

Required Qualifications

Must be able to attend an on-site four (4) week training program at NAS PAX River.

Less than three (3) years of experience performing work related to the functions in the job description.
Must have the ability to work a flexible schedule, which may include night shifts, weekends, and some holiday shifts.
Open availability to accommodate surge, fill in for absentees, and other duties within the Tier 1 agent tasks as required.
Extensive knowledge and experience of customer service.
Good interpersonal, Problem-solving, and Time management skills.
Good written, oral, and interpersonal communication skills.
Strong attention to detail, organizational skills, and a commitment to quality.
Ability to conduct research into PC and software issues and products as required.
Eligibility to pass the required Government background check and obtain a public trust level Clearance.

Desired Qualifications:
Preferential consideration for applicants who have:

A current, active Non-NISP Clearance, Public Trust or higher-level US clearance

Education Requirements:

Must have a High School Diploma/ GED

PSI Pax, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation or genetic information.

PSI Pax, Inc. is an E-Verify Participant

Apply Now

Refine Your Search

part time tech support jobs in lexington park, md

Help Desk Agent (On-call)(2887)

Geek Squad Agent (Retail Store)

Desktop Deployment Technician and Asset Manager

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Explore jobs in cities nearby

I want to receive the latest job alert for part time tech support in lexington park, md

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