Top 6 Guest service representative Jobs in Lihue, Hi

Guest Service Representative
The Kauai Inn —Lihue, HI
- $21 - $25 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative / Night Audit
Sonesta —Lihue, HI
- $32.13 - $35.09 an hour
- Weekends as needed
- Writing skills
- Hotel
- High school diploma or GED
- Paid parental leave
- Health savings account
Receptionist
Unlimited Construction Services —Lihue, HI
- $35,360 - $41,600 a year
- Full-time
- Customer service
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
Concierge
Blue Hawaiian Helicopters —Lihue, HI
- $13.83 - $16.96 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Manager Concierge
Air Methods —Lihue, HI
- $55,625 - $83,525 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
10d
Sales Support Rep Part-Time
Victra - Verizon Wireless Premium Retailer —Kapaa, HI
- From $20 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Opportunities for advancement
Quick Apply
10d

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Guest Service Representative / Night Audit
Sonesta —Lihue, HI
The role’s primary responsibility is to operate the front desk (including check in/checkout) and assist guests with inquiries and needs to make their stay with…
$32.13 - $35.09 an hour
Guest Service Representative
The Kauai Inn —Lihue, HI
Manage multi-line phone systems, answer incoming calls promptly, and provide accurate information about hotel services and amenities.
$21 - $25 an hour
Quick Apply

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Guest Service Representative (Front Desk Agent) - Sonesta Simply Suites
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Join our front desk team and help deliver the welcoming stay our guests count on every day. Reservations, guest assistance, and ensuring the lobby and front…
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guest service representative jobs near lihue, hi

Guest Service Representative

The Kauai Inn -
Lihue, HI

Quick Apply

Job Details

Part-time | Full-time
$21 - $25 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Bilingual
Resort experience
Guest relations
Multilingual
Night audit

Full Job Description

Job Summary
We are seeking an energetic and dedicated Guest Service Representative to create memorable experiences for our guests and ensure seamless hotel operations. In this vital role, you will be the friendly face and helpful voice that sets the tone for a welcoming stay. Your enthusiasm, hospitality expertise, and exceptional customer service skills will drive guest satisfaction and foster positive relationships. Whether managing front desk duties or assisting with guest inquiries, your proactive approach will contribute to a vibrant and guest-centric environment.

Responsibilities

Greet guests warmly upon arrival, providing a positive first impression and guiding them through check-in procedures.
Handle guest requests, inquiries, and complaints with professionalism, ensuring swift resolution and satisfaction.
Manage multi-line phone systems, answer incoming calls promptly, and provide accurate information about hotel services and amenities.
Maintain accurate records of guest information, reservations, and billing details using hotel management software.
Assist with night audit procedures, reconciling accounts and preparing reports to ensure financial accuracy overnight.
Support guest relations by offering personalized recommendations for local attractions, dining options, and hotel facilities.
Collaborate with housekeeping and maintenance teams to address guest needs promptly and uphold high standards of service.

Experience

Prior experience in hospitality management or hotel front desk operations is highly preferred.
Bilingual or multilingual skills are a strong advantage, enabling effective communication with diverse guests.
Demonstrated ability to deliver exceptional customer service in fast-paced environments.
Familiarity with hotel management systems, reservation platforms, and multi-line phone systems.
Knowledge of night audit procedures and hotel operations enhances your ability to succeed in this role.
Strong phone etiquette skills combined with a friendly demeanor to engage guests professionally at all times.
Previous experience working in resort or guest services environments is beneficial for understanding guest expectations. Join us to deliver outstanding hospitality experiences that make every guest feel valued!

Job Types: Full-time, Part-time

Pay: $21.00 - $25.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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guest service representative jobs in lihue, hi

Guest Service Representative

Guest Service Representative / Night Audit

Receptionist

Concierge

Manager Concierge

Sales Support Rep Part-Time

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