Top 10 Director of operations Jobs in Lihue Hi

Director of Operations
Marriott's Waiohai Beach Club —Koloa, HI
- $110,925 - $150,000 a year
- Full-time
- Clean driving record
- Sales
- Mid-level
- Relocation assistance
Director of Rooms
Sheraton Kauai Coconut Beach Resort —Kapaa, HI
- $100,000 - $110,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Analysis skills
- Health insurance
- Dental insurance
7d
Director, People Operations
1 Hotel Kauai, L.L.C. —Princeville, HI
- $190,000 - $200,000 a year
- Full-time
- Hotel
- Bachelor's degree
- Organizational skills
Director, Revenue & Reservations
1 Hotel Kauai, L.L.C. —Princeville, HI
- $120,000 - $130,000 a year
- Full-time
- 6 years
- Hotel
- Presentation skills

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Director of Rooms
Sheraton Kauai Coconut Beach Resort —Kapaa, HI
Oversee all aspects of rooms division operations, including front desk, reservations, guest services, and housekeeping.
$100,000 - $110,000 a year
7d
Director of Operations
Marriott's Waiohai Beach Club —Koloa, HI
Valid driver's license may be required with at least one year of clean driving history. 4-year bachelor's degree in Business Administration, Hotel and…
$110,925 - $150,000 a year

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Regional Director of Operations
Garden Healthcare —Columbus, OH
Must hold an active LNHA license in the state of OH. Lead all day to day operations of the facility in accordance with federal, state, and local standards and…
$140,000 - $150,000 a year
Quick Apply
11d
Director Operations
DHL —Westerville, OH
3+ years of progressive experience in at least one of the following: strategy development and implementation, operations management, or organization design and…
$150,000 - $200,000 a year
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9d

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director of operations jobs near lihue hi

Director of Operations

Marriott's Waiohai Beach Club -
Koloa, HI

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Job Details

Full-time
$110,925 - $150,000 a year

Benefits

Relocation assistance

Qualifications

Customer communication

Full Job Description

Salary Range: $110,925 - $150,000

Valid driver's license may be required with at least one year of clean driving history.

Relocation Assistance Available

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
Analyzes service issues and identifies trends.
Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

Monitors hotel operations sales performance against budget.
Reviews reports and financial statements to determine hotel operations performance against budget.
Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.
Develops systems to enable employees to understand guest satisfaction results.
Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
Responds to and handles guest problems and complaints.
Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
Ensures employees are treated fairly and equitably.
Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).
Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

#LI-CW1

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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director of operations jobs in lihue hi

Director of Operations

Director of Rooms

Director, People Operations

Director, Revenue & Reservations

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