Top 20 Help desk Jobs in Lima, Oh

IT Technician
JTDMH —Saint Marys, OH
- Full-time
- Hospital
- Computer literacy
- Research
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Helpdesk Technican
052&&Polarson Inc GG —Lima, OH
- Word processing
- Entry level
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Major Incident Manager III
Jack Henry & Associates —United States
- $65,900 - $85,000 a year
- Full-time
- Remote
- Bachelor of Science
- Analysis skills
- Bachelor's degree
1d

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Helpdesk Technican
052&&Polarson Inc GG —Lima, OH
Answer questions or resolve computer problems for clients in person, via telephone or from remote location.
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
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IT Technician

JTDMH -
Saint Marys, OH

Quick Apply

Job Details

Full-time

Qualifications

Non-technical user support
Computer operation
Communication with suppliers
Customer communication
Operating systems
Client rapport building
Research
High school diploma or GED
Desktop applications
Vendor communication
Customer service problem-solving

Full Job Description

Hours of Job

Full Time - 1st Shift - Monday-Friday
Rotating after hours and weekend on call.

Duties and Key Responsibilities

Investigates, analyzes, and resolves hardware and associated software and communications problems on hospital computer systems; performs complex hardware repairs and maintenance on a wide range of pc-based computers and peripherals.
Provides advanced hardware technical assistance and support; troubleshoots and resolves system hardware, software, and communications failures and conflicts.
Evaluates existing computer systems hardware and performs system upgrades; based on customer needs, customizes, and tests computer systems, and resolves configuration conflicts and errors.
Installs, integrates, and configures new computer systems and hardware for users.
Researches, analyzes, and recommends appropriate computer hardware for customized computer configurations. .
Reviews, prioritizes, and processes problem reports; documents the progress of projects.
Trains end users and employees, as appropriate.
Performs miscellaneous job-related duties as assigned.

Requirements

Must be able to communicate with the “end” user to assist in training and problem solving as well as be able to communicate on a technical level with software and hardware vendors.
Be able to maintain a pleasant attitude and have an excellent rapport with the users.
Ability to work independently, with little or no supervision.

Education/Certifications

High school diploma with 3 to 5 years’ experience directly related to the duties and responsibilities specified.
Must have training in various Microsoft operating systems and personal computing products.

Experience

3-5 years experience in computer system comparable to current installed system.

Grand Lake Health System provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GLHS complies with applicable state and local laws governing nondiscrimination in employment in all of our locations. In addition, Grand Lake Health System is an At-Will Employment employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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