Top 63 Computer network support Jobs in Lincoln, Ne

IT Support Specialist (Tier 1)
First State Bank Nebraska —Lincoln, NE
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
IT Tech
Legends Global —Lincoln, NE
- Extended hours
- Mid-level
- Windows
- Microsoft Office
Network Support Technician Subcontractor
Quick Connect Computer Services —Lincoln, NE
- $20 - $30 an hour
- Contract
- Background check
- Software troubleshooting
- Customer service
Quick Apply
8d
IT Help Desk Assistant
American Life Financial Partners, LLC. —Lincoln, NE
- $22.50 - $25.00 an hour
- Full-time
- Computer literacy
- Office
- US work authorization
Quick Apply
13d
Systems Engineer
Bizco Technologies —Lincoln, NE
- $70,000 - $100,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
9d
Network Operations Center Specialist
State of Nebraska —Lincoln, NE
- $24.07 an hour
- Full-time
- Computer Science
- Research
- Mid-level
- Paid holidays
- Health insurance
1h
IT Site Support
Tenneco —Seward, NE
- Microsoft Word
- Computer science
- Microsoft Excel
- Retirement plan
Network Systems Engineer - FT
Southeast Community College —Lincoln, NE
- $30.74 an hour
- Full-time
- Azure
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
5d
Network Operations Center Technician
State of Nebraska —Lincoln, NE
- $18.25 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
1h
Level III IT Technician
Hamilton Telecommunications —Lincoln, NE
- Full-time
- Mid-level
- Windows
- 3 years
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Lincoln, NE
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Network Sustainment Engineer
Segra —Lincoln, NE
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
1d
Network Security Engineer
ALLO Communications LLC —Lincoln, NE
- Full-time
- Computer science
- Computer Science
- 5 years
- Health savings account
- Health insurance
Quick Apply
Client Services Support Specialist
University of Nebraska —Lincoln, NE
- $21.64 an hour
- Full-time
- Writing skills
- Mid-level
- Windows
- Dental insurance
- Employee assistance program
12d
End User Svcs Technician II
General Dynamics Ordnance & Tactical Systems —Lincoln, NE
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- 1 year
- Health insurance
Junior Technician
Schrock Innovations —Lincoln, NE
- $15 an hour
- Weekends as needed
- Computer literacy
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Systems Administrator
Kidwell, Inc. —Lincoln, NE
- Full-time
- Mid-level
- Windows
- Continuous improvement
- Paid parental leave
- Paid holidays
Quick Apply
8d
Senior Content Delivery Network Engineer
CVS Health —Lincoln, NE
- $83,430 - $222,480 a year
- Full-time
- System design
- Research
- 3 years
- Health insurance
- Dental insurance
14d
Lead Director - Network and Data Center Engineering
CVS Health —Lincoln, NE
- $144,200 - $288,400 a year
- Full-time
- HIPAA
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
8d
Full-Stack Developer
Segra —Lincoln, NE
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Health savings account
- Paid holidays
Quick Apply
9d

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computer network support jobs near lincoln, ne

IT Support Specialist (Tier 1)

First State Bank Nebraska -
Lincoln, NE

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Job Details

Full-time

Qualifications

Customer communication
Driver's License

Full Job Description

Join a team dedicated to keeping our people connected and our customers protected. Our IT roles support secure, reliable systems across all locations, ensuring employees have the tools they need to deliver exceptional service.

At First State, we appreciate innovative thinkers and problem-solvers who approach challenges with curiosity and care. If you’re someone who enjoys helping others, strengthening systems, and making technology feel simple, we’d love to have you on the team.

Job Title: IT Support Specialist (Tier 1)

Status: Non-Exempt

Reports To: Systems Administrator

Supervisory Responsibilities: N/A

Job Summary: The IT Support Specialist (Tier 1) serves as the primary point of contact for employee technology support across the Bank. This role provides front-line troubleshooting, technical assistance, and user support for bank technology systems, including workstations, peripherals, printers/copiers, phone systems, and Microsoft 365 applications. The IT Support Specialist supports daily operations by resolving routine technical issues, escalating complex concerns as appropriate, and delivering consistent, high-quality internal customer service.

In addition to helpdesk support, this position regularly travels to branch locations to provide hands-on technical assistance, technology education, and user training. The IT Support Specialist (Tier 1) plays a key role in reducing repeat issues by identifying common trends, developing simple reference materials, and coaching employees on proper technology use and established processes.

Location Requirement: This position is based in Lincoln, Nebraska and requires onsite work. Remote work is not available for this role.

Essential Functions:

Job Specific:

Provide Tier 1 technical support for employee technology issues through the IT helpdesk ticketing system, ensuring timely response and resolution.
Troubleshoot and resolve routine hardware and software issues related to workstations, monitors, docking stations, peripherals, printers/copiers, and approved applications.
Support employees with Microsoft 365 applications including Outlook, Teams, Word, Excel, and related tools.
Provide basic phone system support, including user assistance and troubleshooting.
Troubleshoot network printing and document management issues and coordinate with vendors as needed for resolution.
Install approved software and assist employees with application-related issues in accordance with established procedures and security standards.
Accurately document incidents, troubleshooting steps, and resolutions within the IT ticketing system to ensure proper tracking and knowledge sharing.
Escalate complex or unresolved issues to higher-level IT support when appropriate.
Perform assigned user account support tasks, including password resets, account unlocks, and basic access assistance.
Gather required information and assist with access-related requests by coordinating with appropriate IT personnel for provisioning or system changes.
Travel regularly to branch locations to provide in-person technical support, equipment assistance, and technology refreshers.
Identify recurring issues and training opportunities by reviewing helpdesk trends and common employee questions.
Create and maintain user-friendly documentation, including quick reference guides, tip sheets, and step-by-step instructions.
Provide coaching and guidance to employees to improve confidence, efficiency, and compliance when using bank technology systems and tools.
Assist with basic IT inventory management, including equipment tracking, replacements, and coordination as assigned.
Support technology-related projects and initiatives as directed.
Perform additional tasks as assigned to support Information Technology operations and overall bank needs.

Bank Specific:

Exhibit professionalism in appearance and attitude, maintaining confidentiality and ethical behavior at all times.
Provide timely assistance and support to both co-workers and customers, ensuring exceptional service and accurate information.
Demonstrate a commitment to The First State Way by upholding First State’s customer service standards in all interactions, fostering positive relationships with both external customers and internal team members.
Adhere to regular attendance, punctuality, and break schedules.
Take responsibility for personal actions and be accountable for performance.
Promote and cross-sell company services while participating in training opportunities as required.
Complete annual bank-wide training as required, ensuring all necessary knowledge and skills are up to date.
Remain vigilant and knowledgeable about crisis procedures, including emergency protocols such as robbery.
Comply with all bank policies, procedures, and regulations, and report any concerns to Human Resources or upper-level management immediately.

Knowledge, Skills, and Abilities (KSAs):

Proficient in Microsoft Office and general office machinery.
Attentive to detail with a high degree of accuracy.
Self-motivated and capable of working independently.
Effective at interacting with customers, management, and other employees.
Strong critical thinking, problem-solving, and analytical skills.
Excellent customer service orientation and communication skills, both verbal and written.
Flexible and able to work under pressure, prioritize tasks, and meet deadlines.
Well-organized with a courteous and diplomatic approach.
Demonstrates sound judgment and strong organizational skills.
Able to hear and communicate effectively with customers, co-workers, and external contacts.
Proficient in reading and writing.

Qualifications:

Associate degree or equivalent experience in Information Technology, Computer Science, or a related field preferred.
Prior experience providing technical or helpdesk support is preferred.
Familiarity with Windows-based environments, Microsoft 365 applications, and general troubleshooting practices.
Valid motor vehicle driver’s license required.

Physical Demands:

Engage in routine physical activities such as walking, standing, sitting, stooping, bending, pushing, and pulling.
Ability to read reports and use a computer effectively.
Lift and carry items up to 30 pounds daily, including file boxes and office supplies.

Work Environment:

Primarily indoors in an environmentally controlled setting.
Regular travel by car to visit branch locations is required.
Flexibility for occasional evening and weekend work to achieve established goals.

Note: The statements herein are intended to describe the general nature and level of work being performed by the employee assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the employee.

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Refine Your Search

computer network support jobs in lincoln, ne

IT Support Specialist (Tier 1)

IT Tech

Network Support Technician Subcontractor

IT Help Desk Assistant

Systems Engineer

Network Operations Center Specialist

IT Site Support

Network Systems Engineer - FT

Network Operations Center Technician

Level III IT Technician

Now Hiring IT and Telecom Field Technicians

Network Sustainment Engineer

Network Security Engineer

Client Services Support Specialist

End User Svcs Technician II

Junior Technician

Systems Administrator

Senior Content Delivery Network Engineer

Lead Director - Network and Data Center Engineering

Full-Stack Developer

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