Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).
Job Title: Eligibility Specialist I
Employment Type: Full-Time, non-exempt
Pay Range: $19.00-21.00 per hour*
Work Schedule: Monday – Friday, 8:00am-4:30pm
(Schedule flexibility required to meet business needs)
Primary Work Location(s): Bryan Medical Center East Campus: 1600 S48th St Lincoln, NE 68506
Why You’ll Love This Role:
As an Eligibility Specialist I, you’ll get to make a difference in patients’ lives every day! You will be a lifeline for patients navigating some of the most stressful moments of their healthcare journey. In this role, you’ll meet directly with patients and families, listen to their stories, and help them access financial assistance programs that can remove barriers to receiving essential medical care.
You’ll use your compassion, communication skills, and problem‑solving abilities to guide patients’ step‑by‑step through applications for Medicaid, Medicare, disability, and hospital charity programs. Every interaction you have helps someone understand their options, feel supported, and move forward with confidence.
If you’re motivated by meaningful, people‑centered work – and you want a role where your efforts make a clear and immediate difference – this position offers the opportunity to build relationships, grow your skills, and positively impact patient lives every day.
Guide patients through complex application processes for programs such as Medicaid, Medicare, Disability, and hospital charity care, ensuring timely submission of accurate documentation.
Collaborate and build relationships across teams, acting as a liaison between patients, hospital staff, and government agencies to secure coverage and resolve eligibility issues.
Manage a high case load effectively, prioritizing tasks, following up on pending applications, and meeting deadlines while also adhering to productivity and quality expectations (KPIs).
1+ years of experience in a customer-facing role (financial counseling, healthcare, social services, or similar environments preferred).
Dependable, solution oriented professional, who collaborates effectively with patients, hospital partners, and internal teams and colleagues
Comprehensive benefits: medical, dental, vision, HSA and FSA accounts, short-term and long-term disability insurance, accident insurance, hospital indemnity insurance, critical illness insurance, life insurance, supplemental insurance, spouse and dependent life insurance, pet insurance, and legal insurance
Wellness benefits: free Calm Premium subscription for meditation, stress relief, and sleep support as well as access to our Colleague Assistance Program (EAP) that provides access to licensed professional counselors and work/life resources
Savista RCM is a national leader in healthcare revenue cycle management, partnering with hospitals and health systems for more than 30 years. We are trusted for our deep expertise and highly specialized revenue cycle professionals, working alongside our clients as an extension of their teams.
Guided by our values of Commitment, Authenticity, Respect, and Excellence (CARE), we believe our success starts with investing in our people. We foster a workplace where colleagues feel supported, included, and empowered to make a meaningful impact. With one of the industry’s most highly trained workforces and with clients all across the United States, Savista offers the stability of an established organization with the agility of a modern, people‑first company.
Join Savista and build a career where your work directly supports patient care, strengthens healthcare operations and contributes to healthier communities, while growing in a collaborative, mission‑driven environment.
Pay Transparency Disclaimer*
Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.
Keywords: Patient Financial Counselor, Financial Counselor, Financial Assistance Counselor, Patient Financial Advocate, Patient Advocate, Medicaid Enrollment Specialist, Charity Care, Hospital Financial Assistance, Eligibility Specialist, Case Management
SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.
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