Top 110 Software testing Jobs in Lincoln, Ne

Support Engineer
Databank IMX —Lincoln, NE
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
11d
Training and Customer Success Specialist
Social Assurance —Lincoln, NE
- From $45,000 a year
- Full-time
- High school diploma or GED
- US work authorization
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
2d
ITS Workstation Support Associate
Nebraska Wesleyan University —Lincoln, NE
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
AI Integration Specialist
University of Nebraska —Lincoln, NE
- From $60,000 a year
- Full-time
- Computer science
- Computer Science
- System design
System/Platform Liaison - FACTS
Nelnet —Lincoln, NE
- $70,000 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Wellness program
- Health savings account
2d
Sr. Workstation Support Associate (Open to University Staff Only)
University of Nebraska —Lincoln, NE
- $25.87 an hour
- Full-time
- Customer service
- Mid-level
- Windows
1d
IT Operations Analyst I
State of Nebraska —Lincoln, NE
- $25.79 an hour
- Full-time
- Computer science
- Computer Science
- High school
- Paid time off
1d
Web Design and Support Specialist
Sparq Data Solutions Inc —Lincoln, NE
- Full-time
- Mid-level
- Office
- SQL
- Profit sharing
- Paid parental leave
Business Solutions Analyst III (Guidewire) - Remote
CSAA Insurance Services, Inc. —Lincoln, NE
- $89,865 - $119,800 a year
- Full-time
- US work authorization
- Senior level
- 2 years
- 401(k) matching
12d
IT Systems Administrator
Duncan Aviation —Lincoln, NE
- Full-time
- Clean driving record
- Mid-level
- Microsoft Office
- Health savings account
- Relocation assistance
Quality Assurance Engineer
HEALTHPLANONE, LLC —Lincoln, NE
- Full-time
- Computer science
- Computer Science
- Writing skills
- Health insurance
Quick Apply
Epic Associate Applications Analyst - Revenue Cycle IT Services
Bryan Health —Lincoln, NE
- Full-time
- Nursing
- Mid-level
- Analysis skills
Software Project Manager
Sandhills Global, Inc. —Lincoln, NE
- Full-time
- Software troubleshooting
- Mid-level
- Office
Quick Apply
Senior Software Developer (Frontend)
FMNE Insurance Company —Lincoln, NE
- Hybrid work
- 5 years
- System design
- Office
- Health insurance
- 401(k)
Epic Applications Analyst - Revenue Cycle IT Services
Bryan Health —Lincoln, NE
- Full-time
- Nursing
- Mid-level
- Analysis skills
IT Project Manager - NDS
Nelnet —Lincoln, NE
- $85,000 - $115,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Office
- Wellness program
- Health savings account
12d
Application Analyst
Bryan Health —Lincoln, NE
- Full-time
- Background check
- Nursing
- Mid-level
9d
Senior Data Analyst
ALLO Communications LLC —Lincoln, NE
- Full-time
- Computer Science
- Computer literacy
- 3 years
- Health savings account
- Health insurance
Quick Apply
.NET Web Developer
Sandhills Global, Inc. —Lincoln, NE
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
AI Engineer
penlink —Lincoln, NE
- Hybrid work
- Computer science
- Computer Science
- 5 years
Quick Apply

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software testing jobs near lincoln, ne

Support Engineer

Databank IMX -
Lincoln, NE

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Opportunities for advancement
Life insurance
Retirement plan

Qualifications

Phone communication
Automation software
Technology security practices
High school diploma or GED
Analysis skills
Problem-solving
Conflict management
Data interpretation
Negotiation

Full Job Description

DataBank IMX  is a growing, thriving company on a mission to create remarkable business solutions for our customers through better data and process automation. As North America's leading end-to-end business process solution provider, our 600+ employees across 36 states are the heart of our success - incredibly dedicated and passionate about data analysis, problem-solving, cloud computing, AI, and the future of technology. Our people are committed to our customers in everything that we do. That is the DataBank difference.

We are looking for a Support Engineer to join our Professional Services Team. The Support Engineer is a critical, customer-focused position responsible for providing technical assistance and support to our customers, ensuring their satisfaction and success with our services. Daily activities include fielding customer questions, troubleshooting, providing documentation and software downloads as well as other position related responsibilities in a support center environment. You will collaborate closely with our development, professional services, and sales teams to resolve customer issues and improve operations and services.

Onsite - Databank Office

151 N. 8th St.

Lincoln, NE

Benefits/Total Rewards

At DataBank, we focus on Benefits that cover your health, well-being, family, and future. Our comprehensive suite of Benefit options is offered to make it easier to stay physically, emotionally, and financially healthy. Some of our Benefits and Total Rewards Program includes:

Salary
Medical/Dental/Vision Insurance
Disability & Life Insurance
401k Retirement Plan
Flexible Spending
Health Savings Account
Parental Leave
Generous PTO
Volunteer PTO
Company Paid Holidays
Career Advancement opportunities
Company-wide bonus program & merit program

Responsibilities

Provide technical support to customers via phone, email, chat, and remote assistance
Troubleshoot and resolve customer issues related to services in a timely and efficient manner
Document and track customer inquiries, reported problems, and solutions
Create and maintain technical documentation, knowledge base articles, and FAQs to assist customers and internal teams
Assist in testing new service releases and updates to ensure quality and reliability.
Participate in on-call rotations and after-hours support as needed
Collaborate with cross-functional teams to escalate and prioritize customer issues, driving timely resolution
Identify and communicate service improvements or enhancements based on customer feedback and support experiences to internal teams
Collaborate with other departments, such as product development and sales, to address customer needs and concerns effectively

Qualifications

High School Diploma/GED
A minimum of 2 years’ experience with Technical Support
A minimum of 1 year experience with OnBase, ECM platforms/solutions and other workflow automation tools
Analytical mindset with the ability to interpret data and drive actionable insights
Strong analysis, judgment and problem solving skills
Excellent written, listening, and verbal communication skills including interpersonal, negotiation, and conflict resolution
Strong software and information technology knowledge base
Works well in a team environment
Ability to work well in a fast-paced work environment
Strong telephone presence and speaking skills

INFORMATION SECURITY REQUIREMENTS DISCLAIMER: 

At DataBank, information security is a top priority. It is the responsibility of every member of our workforce to protect sensitive information at all times. As part of our commitment to clients and regulators, the following information security requirements must be satisfied and upheld for all job positions: 

Ability to pass individual background check and drug screenings, when required* 
Operate in accordance with all DataBank information security policies and procedures 
Understand and acknowledge all job responsibilities relating to information security and protecting sensitive company and/or client information 
Execute information security processes and procedures as required based on job functional responsibilities 
Protect information assets from unauthorized access, disclosure, modification, destruction or interference 
Report information security events, incidents, and any other risks identified to designated company resources

*As an employee of Databank, you may also be required to undergo continued or more in-depth background screenings to satisfy the information security requirements of current or future clients. 

DataBank IMX, is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. DataBank IMX provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply. Home - DataBank IMX

Benefits:

401(k)
Dental insurance
Parental leave
Retirement plan

Application Question(s):

What is your salary expectation?

Work Location: In person

Quick Apply

Refine Your Search

software testing jobs in lincoln, ne

Support Engineer

Training and Customer Success Specialist

ITS Workstation Support Associate

AI Integration Specialist

System/Platform Liaison - FACTS

Sr. Workstation Support Associate (Open to University Staff Only)

IT Operations Analyst I

Web Design and Support Specialist

Business Solutions Analyst III (Guidewire) - Remote

IT Systems Administrator

Quality Assurance Engineer

Epic Associate Applications Analyst - Revenue Cycle IT Services

Software Project Manager

Senior Software Developer (Frontend)

Epic Applications Analyst - Revenue Cycle IT Services

IT Project Manager - NDS

Application Analyst

Senior Data Analyst

.NET Web Developer

AI Engineer

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