Top 2 Guest service / joy creator Jobs in Lincolnton, Nc

Guest Service / Joy Creator
Nothing Bundt Cakes - Hickory —Hickory, NC
- Part-time
- In person
- Bilingual
- Customer service
- Merchandising
- Flexible schedule
Quick Apply
Joy Creater
Nothing Bundt Cakes —Mooresville, NC
- $10.00 - $12.50 an hour
- Part-time
- Bakery
- 16+ years old
- Computer skills
- Store discount
- Employee discount
Quick Apply
1d

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Guest Service / Joy Creator

Nothing Bundt Cakes - Hickory
Hickory, NC

Quick Apply

Job Details

Part-time

Benefits

Flexible schedule

Qualifications

Bakery experience
Guest relations
Customer service
Merchandising
Processing cash transactions
Merchandising display arrangement
POS systems

Full Job Description

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

We close early so you can enjoy your evenings.
We offer flexible work schedules.
We’re keeping it casual. T-shirts and sneakers are where it’s at!
Cake discounts. Yummm!
You don’t have to be 18 to work here, so students can join us.
This job is fun. It’s literally a piece of cake!
This is a great place to make new friends!
You’ll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.

Apply now. Joy is the job.

Duties

Greet guests warmly and assist with their inquiries both in person and over the phone, demonstrating excellent phone etiquette.
Operate the point-of-sale (POS) system efficiently to process transactions accurately, including cash handling and retail math calculations.
Conduct product demos to showcase features and benefits, upselling items to enhance guest satisfaction and sales.
Maintain merchandising standards by stocking shelves, organizing displays, and ensuring products are attractively presented.
Assist with inventory management through stocking, merchandising, and participating in stock counts to ensure product availability.
Provide exceptional customer service by addressing guest needs promptly, offering personalized recommendations, and resolving issues professionally.
Support sales goals through effective communication skills and proactive engagement with guests to promote store offerings.

Skills

Proven experience with POS systems and cash handling procedures in a retail or grocery store environment.
Supervising experience is preferred to assist in team coordination and ensure smooth daily operations.
Ability to demonstrate products confidently through demos and upselling techniques.
Bilingual skills are a plus, enabling effective communication with diverse guest populations.
Strong phone etiquette and communication skills to engage with guests professionally across multiple channels.
Basic math skills for retail math calculations related to sales transactions and inventory management.
Knowledge of grocery store operations, merchandising practices, and stock management.
Excellent customer service skills with a friendly attitude that fosters guest loyalty. This role is ideal for motivated individuals eager to develop their retail expertise while delivering outstanding guest experiences in a vibrant environment. We value energetic team players who thrive on interaction, are detail-oriented, and are committed to creating positive moments for every guest they serve!

Experience:

Customer service: 1 year (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

Quick Apply

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guest service / joy creator jobs in lincolnton, nc

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