Top 197 Associate specialist, patient access Jobs in Litchfield, Il

Patient Access Specialist -Hillsboro/Carlinville Float
Springfield Clinic —Hillsboro, IL
- Full-time
- OSHA
- Computer literacy
- Administrative experience
Patient Access Specialist - Carlinville
Springfield Clinic —Carlinville, IL
- $16.86 - $23.60 an hour
- Full-time
- OSHA
- Computer literacy
- Administrative experience
Patient Access Representative
Hillsboro Area Hospital Inc —Hillsboro, IL
- $17.50 - $21.88 an hour
- Full-time
- Hospital
- HIPAA
- High school diploma or GED
Quick Apply
Licensed Clinical Professional Counselor (LCPC) - Remote
Brave Health —Illinois
- $69,000 - $76,000 a year
- Full-time
- Remote
- HIPAA
- Mid-level
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply
2d
Remote Acute Care Psychiatrist
Array Behavioral Care —Illinois
- $150 - $195 an hour
- Full-time
- Remote
- Psychiatry
- BC/BE
- Windows
- Health savings account
- Disability insurance
Quick Apply
Remote Psychiatric Nurse Practitioner (PMHNP) - Outpatient Practice. W2 w/Benefits, PT & FT options
Talkiatry —Illinois
- $180,000 - $215,000 a year
- Part-time
- Remote
- Nursing
- Psychiatry
- Outpatient experience
- Health savings account
- Paid holidays
Telehealth Registered Dietitian
Nourish —Illinois
- $50 - $55 an hour
- Part-time
- Remote
- US work authorization
- Telehealth
- Entry level
- Continuing education credits
- Health savings account
11d
Locum | Physician Psychiatry
CompHealth —Illinois
- $185 - $220 an hour
- Psychiatry
- Mid-level
- Outpatient experience
Locum | Physician General Surgery
CompHealth —Illinois
- $150 - $200 an hour
- Surgery
- Outpatient experience
- Clinic
Locum | Physician Medical Oncology
Weatherby Healthcare —Illinois
- $375 - $500 an hour
- Call employer
- Hospital
- Inpatient
- Mid-level
- Travel reimbursement
Licensed Psychiatric Nurse Practitioner
Headway —Illinois
- Up to $221 an hour
- Full-time
- Remote
- Private practice
- Nursing
- Psychiatry
Licensed Psychiatric Nurse Practitioner
Headway —Illinois
- Up to $221 an hour
- Full-time
- Remote
- Private practice
- Nursing
- Psychiatry
Licensed Professional Counselor (LPC) - Remote
Brave Health —Illinois
- $60,000 - $63,000 a year
- Full-time
- Remote
- LPC
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Locum | Physician Emergency Medicine
CompHealth —Illinois
- $225 - $310 an hour
- 12 hour shift
- Mid-level
- ER
Locum | Physician Family Practice
CompHealth —Illinois
- $120 - $145 an hour
- Mid-level
- Outpatient experience
- Outpatient
Locum | Physician Family Practice
Weatherby Healthcare —Illinois
- $120 - $145 an hour
- Call employer
- Hospital
- Mid-level
- Outpatient experience
- Travel reimbursement
Locum | Physician Emergency Medicine
CompHealth —Illinois
- $225 - $310 an hour
- ACLS Certification
- ER
- Senior level
Locum | Physician Geriatric Medicine
CompHealth —Illinois
- $115 - $130 an hour
- Monday to Friday
- Heavy lifting
- Mid-level
- Clinic
Locum | Physician Family Practice
CompHealth —Illinois
- $120 - $145 an hour
- Clinic
- Outpatient
- Senior level
Physician Assistant (PA-C) (Telehealth) - Illinois
LunaJoy —Illinois
- $70 - $75 an hour
- Contract
- Remote
- Mid-level
- 2 years
- Communication skills
- Opportunities for advancement
- Flexible schedule
Quick Apply

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associate specialist, patient access jobs near litchfield, il

Patient Access Specialist -Hillsboro/Carlinville Float

Springfield Clinic -
Hillsboro, IL

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Computer literacy
Employee relationship building

Full Job Description

The Patient Access Specialist - Access is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS - Access also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments.

Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic.

Job Relationships

Reports to the Operations Manager.

Principal Responsibilities

Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required.
Assist guests with the check-in process, verify demographic and insurance information, and update as needed.
Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality.
Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal.
Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards.
Refers guests with questions regarding financial liability to appropriate resource(s).
Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization.
Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact.
Document guest requests to the Care Team through EHR.
Work appropriate system reports for assigned provider/provider group.
Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group.
Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience.
Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure.
Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer.
Adhere to patient service standards.
Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere.
Complete front desk and/or call center duties with a welcoming spirit and efficiency.
Adhere to appropriate workflow processes.
Collaborate with team members to deliver an exceptional guest experience.
Demonstrate an attention to detail.
Cultivate a learning/teaching environment with team members.
Support other departments as needed.
Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives.
Eligible for Certified Medical Administrative Assistant (CMAA) exam within (1) year of PAS employment at Springfield Clinic.
- This is voluntary growth opportunity.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.

License/Certificates

Certified Medical Administrative Assistant (CMAA) exam eligibility per the National Healthcareer Association within (1) year of PAS employment at Springfield Clinic.
- The is a voluntary growth opportunity.

Education/Experience

High School graduate or GED preferred.
Comfortable with technology.
Preferred: Administrative or technical background acquired through completion of 2-3 years of college.
Preferred: Minimum one (1) year medical office experience

Knowledge, Skills and Abilities

Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families.
Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team.
Demonstrate a positive and professional attitude and dress at all times.
Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues.
Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members.
Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities.
Ability to effectively multitask under pressure with accuracy in a fast-paced environment.
Excellent attendance.
Demonstrates intermediate computer skills and knowledge of computer software programs.
Treat every interaction as an opportunity to make an impact and deliver excellence.

Working Environment
Office type environment requiring frequent fluctuations between sitting and standing.

PHI/Privacy Level
HIPAA1

Apply Now

Refine Your Search

associate specialist, patient access jobs in litchfield, il

Patient Access Specialist -Hillsboro/Carlinville Float

Patient Access Specialist - Carlinville

Patient Access Representative

Licensed Clinical Professional Counselor (LCPC) - Remote

Remote Acute Care Psychiatrist

Remote Psychiatric Nurse Practitioner (PMHNP) - Outpatient Practice. W2 w/Benefits, PT & FT options

Telehealth Registered Dietitian

Locum | Physician Psychiatry

Locum | Physician General Surgery

Locum | Physician Medical Oncology

Licensed Psychiatric Nurse Practitioner

Licensed Psychiatric Nurse Practitioner

Licensed Professional Counselor (LPC) - Remote

Locum | Physician Emergency Medicine

Locum | Physician Family Practice

Locum | Physician Family Practice

Locum | Physician Emergency Medicine

Locum | Physician Geriatric Medicine

Locum | Physician Family Practice

Physician Assistant (PA-C) (Telehealth) - Illinois

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