Job Summary
Maintains an environment consistent with safe, professional patient care while representing MMHC in a caring, professional manner. Primary responsibilities include venous and capillary blood collection, throat and nasopharyngeal specimen collection, electrocardiograms (resting & 24 hour), pulmonary function testing, laboratory testing as allowed by CLIA regulations and training, plus associated documentation and billing. May also serve in department reception capacity. Performs specimen procurement following OSHA and organization guidelines and requirements.
Essential Job Functions
Job functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Job functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.
Pre-Analytical Phase
- Specimen Collection
- Venipuncture
- Capillary collection
- Body fluid or substance collection
- Personal protective equipment and procedures
- Order Processing EMR/LIS
- Proper specimen labeling
- Electrocardiography and Pulmonary Function Testing
- Specimen preparation
- Centrifugation, Aliquot samples
- Processing outside orders
Analytical Phase
- Operating analyzers
- Processing samples
Post-Analytical Phase
- Reviewing, interpreting, and validating results
- Reporting results
- Processing outside orders
Quality Control
- Perform and review quality control to ensure proper operation of equipment and tests.
- Troubleshoot out-of-range quality control.
Reception
- Greet and assist patients.
Maintenance
- Perform maintenance procedures per manufacturer recommendation or Clinic policy.
Note: This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position may be directed to perform job-related tasks other than those specifically presented in this job description.
Minimum Qualifications
- Medical Assistance degree from an accredited MA program.
Knowledge, Skills & Abilities (KSAs)
- Ability to concentrate and pay attention to details in order to get the correct information on all patients.
- Ability to prioritize work to accomplish a variety of job responsibilities with the potential for numerous interruptions.
- Ability to cope, handle a fluctuating workload and a willingness to pick up projects in times of decreased activity.
- Taking initiative in making suggestions for improvement in the department, as well as in own job responsibilities.
- Implementing medical procedural skills, nursing skills, interpersonal skills, documentation skills.
- Skilled at incorporating AIDET into professional practice.
- Knowledge of role in patient confidentiality and protecting patient information from unauthorized access, use, or disclosure as defined by HIPAA.
- Ability to respond quickly and decisively to emergency situations while participating in shelter-in-place and disaster response protocols.
- Ability to work with interdisciplinary teams, communicating effectively with patients, families, and healthcare providers.
- Ability to demonstrate the knowledge and skills essential for providing care to specific patient populations.
Preferred Qualifications
- Prefer six months to one-year related experience and/or training.
- Prefer previous experience in a hospital or clinic setting
- Prefer experience working with EPIC electronic health record system.
Computer Skills
Skilled in data entry with great accuracy. Familiarity with Microsoft Office Suite (Word, Excel, Outlook), Paycom and other information systems specific to position. Ability to thoroughly document clinical services, maintain accurate patient records, and effectively utilize electronic health record (EHR) systems, i.e. Epic.
Reasoning & Critical Thinking
Ability to apply common sense understanding to carry out instructions furnished in a variety of formats. Apply logical problem-solving and decision-making skills in routine and occasionally complex situations.
Language & Communication Skills
Ability to read, interpret, and act upon a variety of documents and information needed to successfully perform the essential functions of the position. Ability to write routine reports and correspondence. Able to communicate routine and occasionally complex ideas clearly in both written and verbal formats, adapting tone, style and messaging for a variety of audiences.
Mathematics & Analytical Abilities
Ability to accurately perform basic mathematical calculations (addition/subtraction/multiplication/division) in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Record and interpret clinical measurements. Accurately calculate patient data. Use EMR system and care documentation tools to support treatment.
Standards of Employment
- Understand and adhere to MMHC’s compliance standards as outlined in MMHC’s Compliance Program.
- Attend all mandatory education programs and demonstrate proficiency related to general safety and regulatory compliance.
- Attend all department-specific training, and demonstrate proficiency related to safety and job-related hazards.
- Understand and follow MMHC procedures for exposure control / blood borne and airborne pathogens.
- Comply with all relevant MMHC policies, procedures, guidelines, and all other regulatory standards and requirements.
- Attire is neat, clean, and appropriate for the work environment and according to MMHC policy.
- Wear proper identification while on duty.
- Maintain confidentiality of all MMHC and patient information at all times.
- Report to work on time and maintain defined standards for attendance.
- Attend mandatory meetings.
- Able to perform essential job duties that meet job performance expectations and organizational standards while upholding MMHC mission and values.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move (push/pull) up to 25 pounds and occasionally lift and/or move up to 35 pounds. Lifting/and or moving of more than 35 pounds shall require the use of an assistive device or team member assist. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to meet physical demands of rural hospital/clinic work, including during emergency situations and/or disaster protocols.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; needles or sharps; the challenges of variable hours, shifting resources, and work situations inherent in CAH/rural settings; Hazards and/or Biohazard Medications; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electric shock and radiation; bloodborne pathogens and exposed to latex. The noise level in the work environment is usually moderate.
