General Manager of Warehousing & Logistics
Location: Oswego County, NY
Job Type: Full-Time
Salary: $70,000–$90,000 per year + performance-based bonus
About the Opportunity
We are seeking an experienced General Manager of Warehousing & Logistics to oversee the day-to-day operations of an established warehousing and logistics business.
This is a senior leadership position for a hands-on, operationally focused manager who can oversee warehouse operations, staffing, customer service, equipment, transportation coordination, vendor management, bill payment, expense control, safety, and overall business performance.
The ideal candidate will be comfortable working both strategically and directly with the operational team. This position will have significant responsibility and autonomy and will report directly to ownership.
Key Responsibilities
- Oversee all daily warehouse and logistics operations, including receiving, storage, material handling, palletization, shipment preparation, staging, and outbound transportation.
- Lead and manage warehouse supervisors, employees, temporary labor, and transportation personnel.
- Establish appropriate staffing levels and schedules based on workload and customer requirements.
- Monitor labor productivity, overtime, temporary staffing costs, and other controllable operating expenses.
- Develop processes to improve efficiency, productivity, accuracy, and profitability.
- Ensure customer-specific packaging, labeling, palletization, and shipping requirements are consistently met.
- Maintain strong relationships with customers and respond promptly to operational or service issues.
- Coordinate transportation schedules, drivers, equipment, and customer deliveries.
- Oversee the proper utilization and preventative maintenance of forklifts, warehouse equipment, trucks, trailers, and other operational assets.
- Maintain a safe workplace and ensure compliance with applicable OSHA, forklift, transportation, and company safety requirements.
- Participate in recruiting, hiring, onboarding, training, performance management, and employee development.
- Review and approve vendor invoices and recurring operating expenses.
- Process and ensure timely payment of company bills and vendor obligations.
- Monitor accounts payable, vendor statements, and outstanding balances.
- Maintain appropriate documentation and supporting records for payments and expenses.
- Work with ownership, bookkeepers, accountants, and other financial professionals to ensure expenses are properly recorded and financial information remains current.
- Identify unusual, unexpected, or excessive expenses and bring material discrepancies to ownership's attention.
- Monitor operational KPIs and provide ownership with regular reporting regarding productivity, labor costs, customer service, equipment, expenses, and overall business performance.
- Identify opportunities to reduce costs and improve operating margins.
- Assist ownership with budgeting, operational planning, capital expenditures, and long-term business improvements.
- Develop and maintain standard operating procedures and accountability throughout the organization.
Qualifications
- Minimum of 3 years of progressively responsible experience in warehousing, logistics, distribution, manufacturing, transportation, or a similar operational environment.
- Minimum of 3 years of management experience overseeing employees and day-to-day operations.
- Demonstrated ability to manage a substantial hourly workforce.
- Experience managing labor productivity, scheduling, overtime, and staffing levels.
- Experience working with temporary or contract labor is strongly preferred.
- Knowledge of warehouse operations, forklifts, material handling, shipping/receiving, and workplace safety.
- Experience with trucking or transportation operations is preferred but not required.
- Experience with accounts payable, invoice review, expense coding, vendor payments, and basic financial administration is preferred.
- Strong leadership and employee-management skills.
- Strong organizational, problem-solving, and decision-making abilities.
- High level of attention to detail and ability to manage multiple priorities.
- Comfortable analyzing operational and financial information, including labor costs, expenses, and productivity metrics.
- Proficient with basic business technology, spreadsheets, email, and operational reporting.
- Ability to work effectively in a hands-on operating environment and maintain a visible presence throughout the facility.
Ideal Candidate
We are looking for someone who takes ownership of the operation rather than simply supervising it.
The successful candidate will be able to evaluate how work is being performed, identify inefficiencies, manage labor carefully, hold employees accountable, maintain strong customer and vendor relationships, monitor expenses, ensure bills are handled accurately and on time, and continuously look for ways to improve the business.
This position is particularly well suited for an experienced Warehouse Manager, Distribution Manager, Operations Manager, Logistics Manager, Plant/Operations Manager, or General Manager who is ready to take responsibility for an entire operation.
Schedule
This is a full-time, on-site leadership position. The General Manager is expected to be present during core operating hours and available as reasonably necessary to address operational issues.
Pay: $75,000.00 - $90,000.00 per year
Benefits:
Work Location: In person
