Operations Controller
Salaried Position: $83,220.80/YR
PURPOSE:
Under the direction of the Director of Finance, the Operations Controller is primarily responsible for the daily audit and related reconciliation of all cash flow/revenue for the operations, including Cage/Vault, Gaming Machines, Food & Beverage, Retail, Kiosks, etc. Performs audit responsibilities as outlined in Naskila’s SICS including, but not limited to, variance audits (both Cage and Gaming Machines), Players Club audits, etc. Responsible for the daily and monthly income journal preparation for Class II gaming and non-gaming activities.
SUPERVISORY SCOPE:
This position directly supervises:
Position
Senior Revenue Auditor
Revenue Auditors
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
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Ensure that all audits and procedures required by the Tribal Internal Control Standards and NIGC MICs and related SICs are completed in a timely manner and properly documented.
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Oversee daily gaming machine revenue and Cage/Vault reconciliations, including, but not limited to all cash and non-cash transactions, journals for entry, and related revenue (Flash) report for management.
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Oversee all daily audits and determine the accuracy of documentation, completes balancing at end of each shift and/or day, and ensures supporting documentation is sufficient.
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Oversee all daily audits for food, beverage, gift shop, kiosks, and other non-gaming revenue including reconciliation of registers, computer or manual reports to cash, charges, gift certificates, as well as complimentary paid out and voided transactions.
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Oversee all gaming machine audits using a gaming machine audit checklist, which includes reconciliation of computer gaming machine reports to actual cash drops, paid outs, fills, voids, and meter readings. Tracks and investigates meter readings to actual variances.
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Assist with all internal and external financial and compliance audits, by providing requested documents for timely completion of audits.
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Prepare and/or review assigned monthly revenue and balance sheet account reconciliations in Blackline by established deadlines.
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Maintain semi-weekly tax deposit log including preparing tax amount and making deposits on the IRS EFTPS website.
- Ensure reportable tax documents are balanced monthly for year-end filing to IRS.
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Monthly audits including, but not limited to Comps, Freeplay, Promotions according to procedures.
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Maintain current and statistical information that is reconciled to daily and monthly financial reports for all gaming departments.
- Record/issue exception findings and maintains appropriate logs. Exception findings include, but are not limited to, procedure or internal control violations, cash variances over a designated amount and/or lost documents.
- Communicate both written and orally with departments on variances, statistics, and exceptions to policy and procedures.
- Maintain appropriate department staff levels to adequately meet business demand and prepare schedules to ensure all required tasks are completed.
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Responsible for supervising and mentoring staff.
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Responsible for the initial and periodic training of staff on adopted Internal Controls and department policies and procedures.
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Provide technical and systems training to Team Members.
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Maintain strong working knowledge of local jurisdictional of laws (Federal, State, etc.) and attendant regulations as well as internal controls, policies, and procedures.
- Comply with Tribal and Federal gaming agency rules and regulations.
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Seek new and more efficient means and processes for work completion as part of a commitment to continuous process improvement.
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Other duties as assigned.
REQUIREMENTS:
Education and Experience:
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Minimum two (2) – three (3) years actual revenue audit experience in a gaming environment.
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At least three (3) years in a financial management position, or an equivalent combination of education and experience.
Skills and Abilities:
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Knowledge of regulatory compliance issues.
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Ability to read analyze, and interpret complex documents, such as technical journals, financial reports, and legal documents.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to respond to complaints from guests, regulatory agencies, or members of the business community.
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Ability to establish and maintain effective working relationships with Team Members and guests.
- Ability to work under pressure and be detailed oriented.
- Ability to understand the implications of new information for both current and future problem solving and decision making.
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Ability to effectively utilize a variety of casino automated systems.
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Advanced user of Microsoft Excel and knowledgeable in other Microsoft Office software, and financial accounting programs.
PREFERRED:
Education and Experience:
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B.S. Degree in Finance or Accounting.
REQUIRED TRAINING:
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New Team Member Orientation
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Team Member Policy Handbook
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Department Policy Handbook
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Guest Service Standards
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Any position related training deemed necessary by Department Manager (Outlook)
CONDITIONS OF EMPLOYMENT:
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Must possess sensitivity to the Native American culture.
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Must be a minimum of 18 years of age.
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Must be able to obtain and maintain a Gaming License.
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Must comply with all Naskila Gaming Policies.
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Must successfully complete an Introductory Period.
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Must be able to communicate and interact with Guests, fellow Team Members, and Management in a professional and courteous manner.
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Must follow all Safety Rules and Regulations.
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Must adhere to Dress Code and Appearance Policies.
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Must maintain and wear uniform provided by Naskila Gaming, if applicable.
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Practice good personal hygiene.
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Must be willing to work all shifts, weekends, and holidays as deemed necessary by the Department Manager.
GUEST SERVICE EXPECTATIONS:
In support of our Brand Promise all Team Members will be expected to provide an Exceptional Entertainment Experience. Team Members will specifically:
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Delight Our Guests
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Pay Attention to Details
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Help Other Team Members Succeed
