Top 24 Help desk Jobs in Lock Haven Pa

End User Technical Support
First Quality —Lock Haven, PA
- Full-time
- Computer science
- Computer Science
- English
3d
Entry Level Technical Support Specialist
IT-Solution Services LLC —Williamsport, PA
- $21 - $26 an hour
- Part-time
- Windows
- Fair chance
- In-person
- Health insurance
- 401(k)
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Service Desk Technician (Level I / Level II)
Dynamic Solutions Technology LLC —Allenwood, PA
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
Helpdesk Specialist
ATC —Bellefonte, PA
- Contract
- Mid-level
- Office
- Windows
IT System Admin
ATC —Bellefonte, PA
- Contract
- Mid-level
- Office
- Windows
PC Technician – I
Susquehanna Computer Innovations —Williamsport, PA
- Part-time
- Research
- Office
- Windows
- Health insurance
- Dental insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Lock Haven, PA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
System Administrator
Software Technology Inc —Bellefonte, PA
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
A - 5/16 - 764156 - Technical Support Specialist -
FHR —Bellefonte, PA
- Mid-level
- Office
- Windows
Quick Apply
Network Tech I
Susquehanna Computer Innovations —Williamsport, PA
- Full-time
- Research
- Office
- Windows
- Health insurance
- Dental insurance
After-Sales Service Technician
Premier Tech —Williamsport, PA
- Full-time
- In person
- Administrative experience
- Analysis skills
- Organizational skills
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
4d

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Entry Level Technical Support Specialist
IT-Solution Services LLC —Williamsport, PA
Ability to analyze problems quickly and develop effective solutions under pressure Join us to develop your technical skills in a vibrant environment that values…
$21 - $26 an hour
Quick Apply
Helpdesk Support I
Mount Nittany Health —State College, PA
Provides immediate telephone resolution to the end-users’ technical problems whenever possible. Works closely with Mount Nittany Health (MNH) users and…
9d

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME
Micro Center —Hilliard, OH
Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions.
Quick Apply

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End User Technical Support

First Quality -
Lock Haven, PA

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Job Details

Full-time
3 days ago

Qualifications

Desktop computer repair
Customer communication
Computer science
Email customer support
Technical support via phone
Computer Science
Incident management
In-person customer service
Peripheral setup
Hardware maintenance
English
Mid-level
Software installation
Change management
Network cabling
Bachelor's degree
Computer hardware
Desktop (troubleshooting support)
Decision making
Computer management
Hardware configuration
Incident management operations support
Project task coordination
Networking equipment (troubleshooting support)
Technical customer support for office equipment
Warranty issues management
Technical support via email
Desktop administration
Bachelor's degree in computer science
Hardware diagnostics

Full Job Description

First Quality was founded in 1989 and has grown to be a global privately held company with over 4,000 employees. Its corporate offices are located in Great Neck, New York, with manufacturing facilities and offices in Pennsylvania, South Carolina, Georgia, and Canada. First Quality is a diversified family of companies manufacturing consumer products ranging from Absorbent Hygiene (adult incontinence, feminine care, and baby care), Tissue (bath and towel), and Industrial (print and packaging materials), serving institutional and retail markets throughout the world. First Quality focuses on private label and branded product lines.

We are seeking an End User Technical Support for our First Quality Tissue located in Lock Haven, PA.

Job Responsibilities:

Installing and upgrading hardware and software and providing complete assistance while configuring hardware, software, and peripherals of the end user systems.
Providing general desktop support, project coordination, imaging/ re-imaging PCs, and laptops.
Providing one-on-one assistance to the end user regarding the technical flaw, either by phone, emails, or in person.
Resolving network related issues like local area connection problem, network access, mails, internet, dial-ins, etc.
Coordinating with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same.
Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc. Divisional, local, enterprise incident management support.
Collaborate with Service Desk Lead\Divisional IT Leads\Information Security\First Quality Businesses.
Assist in change management efforts.
Provide feedback to services and capabilities provided by IT.
Responsible for customer satisfaction, service level objectives and IT improvement plans.
Occasional travel to other First Quality locations required

The ideal candidate should possess the following:

Bachelor’s degree in computer science, related field or equivalent experience.
Strong problem solving and decision-making skills with excellent written and verbal communications skills.
Fluent in English
Leadership skills and a general knowledge of all IT disciplines and technology platforms are preferred.

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

Apply Now

Refine Your Search

help desk jobs in lock haven pa

End User Technical Support

Entry Level Technical Support Specialist

Service Desk Technician (Level I / Level II)

Helpdesk Specialist

IT System Admin

PC Technician – I

Seasonal, Operations Technical Specialist (Part Time)

System Administrator

A - 5/16 - 764156 - Technical Support Specialist -

Network Tech I

After-Sales Service Technician

Construction Technical Specialist - Autodesk FORMA ( ACC )

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