Top 7 Plastic surgery office Jobs in Lockport, Ny

Operations Manager
Buffalo Plastic Surgery —Buffalo, NY
- $59,342.48 - $71,466.22 a year
- Full-time
- Surgery
- OSHA
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Ophthalmic Technician (Hybrid: In-Office + Work From Home)
Schaefer Oculofacial Plastic Surgery, PLLC —Buffalo, NY
- $19 - $20 an hour
- Full-time
- Hybrid work
- Clinic
- Organizational skills
- In-person
- Paid training
- Health insurance
Quick Apply
Front Desk Receptionist
Buffalo Plastic Surgery —Buffalo, NY
- $16 - $19 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Office
Quick Apply
Patient Services Representative
Grider Support Services LLC —Buffalo, NY
- $17 - $23 an hour
- Full-time
- Surgery
- HIPAA
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Anesthesiologist - Niagara Falls Memorial Medical Center - Per Diem
North American Partners in Anesthesia —Niagara Falls, NY
- $275 - $295 an hour
- Part-time
- Medicine
- Surgery
- Operating room
CRNA - Niagara Falls Memorial Medical Center - Full Time
North American Partners in Anesthesia —Niagara Falls, NY
- $275,000 a year
- Full-time
- Nursing
- Surgery
- RN License
- Profit sharing
- Health savings account
CRNA - Niagara Falls Memorial Medical Center - Per Diem
North American Partners in Anesthesia —Niagara Falls, NY
- $165 an hour
- Part-time
- Nursing
- Surgery
- RN License

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Operations Manager

Buffalo Plastic Surgery
Buffalo, NY

Quick Apply

Job Details

Full-time
$59,342.48 - $71,466.22 a year

Benefits

Health insurance
Dental insurance
Paid time off
Employee discount
Retirement plan

Qualifications

Customer communication
Teamwork
Practice management software
Team development
Bachelor's degree
Organizational skills
Business Administration
Productivity software

Full Job Description

Operations Manager

Buffalo Plastic Surgery | Buffalo, NY

Position Summary

Buffalo Plastic Surgery is seeking a highly organized, proactive, and solutions-driven Operations Manager to oversee the day-to-day operations of our growing plastic surgery practice and medical spa. This individual will ensure every aspect of the practice runs efficiently while maintaining an exceptional patient experience.

The ideal candidate is a natural leader who thrives in a fast-paced environment, enjoys improving systems, holds team members accountable, and is passionate about delivering five-star customer service.

Primary ResponsibilitiesPractice Operations

Oversee the daily operations of both the plastic surgery practice and medical spa.
Ensure efficient patient flow from consultation through post-operative care.
Develop, implement, and improve office policies, workflows, and standard operating procedures (SOPs).
Monitor practice performance and identify opportunities for increased efficiency.
Maintain compliance with HIPAA, OSHA, and state regulations.

Team Leadership

Lead, coach, and mentor front office, clinical, and administrative staff.
Conduct regular team meetings and performance reviews.
Assist with hiring, onboarding, training, and staff development.
Foster a positive, accountable, and patient-focused culture.
Manage scheduling to ensure appropriate staffing levels.

Patient Experience

Ensure every patient receives exceptional customer service.
Resolve patient concerns professionally and promptly.
Monitor online reviews and patient satisfaction metrics.
Continuously improve the patient journey from first inquiry through long-term follow-up.

Surgical Operations

Coordinate surgical schedules with the surgeon and surgery coordinator.
Ensure all pre-operative requirements are completed on time.
Maintain communication between patients, surgical facilities, and referring providers.
Help optimize operating room utilization and scheduling efficiency.

Medical Spa Operations

Oversee daily medspa scheduling and provider utilization.
Assist with launching new services and promotions.
Monitor inventory of injectables, skincare products, and supplies.
Ensure treatment protocols and documentation standards are followed.

Financial & Business Performance

Monitor key performance indicators (KPIs), including:
Consultation conversion rates
Surgery bookings
MedSpa revenue
Provider productivity
Patient retention
Retail sales
Assist with budgeting and financial planning.
Identify opportunities to increase revenue while maintaining outstanding patient care.

Marketing Collaboration

Work alongside the marketing team to execute promotions and events.
Ensure the office reflects the Buffalo Plastic Surgery brand at all times.
Support community outreach, educational events, and practice growth initiatives.

Quality Improvement

Analyze workflows and implement improvements.
Develop and maintain operational manuals and SOPs.
Track office performance metrics and prepare monthly reports.
Encourage continuous improvement throughout the organization.

QualificationsRequired

Bachelor's degree preferred (Healthcare Administration, Business, or related field).
3–5+ years of management experience.
Strong leadership and organizational skills.
Excellent written and verbal communication.
Ability to multitask in a fast-paced environment.
Strong problem-solving and decision-making abilities.
Proficiency with Microsoft Office and practice management software.

Preferred

Experience in plastic surgery, cosmetic medicine, dermatology, aesthetics, or another elective healthcare specialty.
Knowledge of surgical scheduling and medical spa operations.
Experience managing teams of 10–30 employees.
Familiarity with CRM and patient communication systems.

Ideal Candidate

We are looking for someone who is:

A strong leader who inspires accountability
Highly organized and detail-oriented
Professional, polished, and patient-focused
Positive and solutions-oriented
Comfortable making decisions independently
Able to anticipate problems before they arise
Passionate about creating exceptional patient experiences
Committed to continuous improvement and operational excellence

Success in This Role

Within the first year, the Operations Manager will:

Improve office efficiency and workflow.
Increase patient satisfaction and online reputation.
Develop and maintain comprehensive SOPs for all departments.
Strengthen team communication and accountability.
Help grow both surgical and MedSpa revenue.
Create a culture focused on excellence, professionalism, and exceptional patient care.

Benefits

Competitive salary (commensurate with experience)
Performance-based bonus opportunities
Paid time off
Health insurance (if offered)
Employee discounts on aesthetic treatments and skincare
Professional development opportunities
Supportive, collaborative work environment
Opportunity to help grow one of Western New York's premier cosmetic surgery and medical spa practices

About Buffalo Plastic Surgery

Buffalo Plastic Surgery is dedicated to delivering exceptional cosmetic surgery and aesthetic treatments in a warm, patient-centered environment. We combine advanced surgical expertise, innovative technology, and outstanding customer service to help patients look and feel their best. Every member of our team plays a vital role in creating a seamless, luxury experience from the first phone call through long-term follow-up.

Pay: $59,342.48 - $71,466.22 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Retirement plan

Work Location: In person

Quick Apply

Refine Your Search

plastic surgery office jobs in lockport, ny

Operations Manager

Ophthalmic Technician (Hybrid: In-Office + Work From Home)

Front Desk Receptionist

Patient Services Representative

Anesthesiologist - Niagara Falls Memorial Medical Center - Per Diem

CRNA - Niagara Falls Memorial Medical Center - Full Time

CRNA - Niagara Falls Memorial Medical Center - Per Diem

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