Top 38 Desktop support Jobs in Locust Grove Ga

Senior Microsoft Communications Support Engineer
EmpireOne Contact Center —Georgia
- $70,000 - $90,000 a year
- Full-time
- Remote
- English
- Mid-level
- Analysis skills
- Flexible schedule
Quick Apply
Technical Trainer - Fayetteville, GA
Leapros Skilled Trades —Fayetteville, GA
- $35 - $40 an hour
- Classroom
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Tier 1 Helpdesk Technician
1888 MILLS LLC —Griffin, GA
- $17 - $22 an hour
- Part-time
- Microsoft Outlook
- Windows
- High school diploma or GED
Quick Apply
IT Technical Support - Tier 1
Pratt Industries —Conyers, GA
- Mid-level
- Bachelor's degree
- In-person
- Paid holidays
- Health insurance
Quick Apply
Data Center Technician
Microsoft —Fayetteville, GA
- $23.65 - $53.70 an hour
- 12 hour shift
- Background check
- Mid-level
- High school diploma or GED
- On-the-job training
3d
Technical Support Technician I
Clayton County Public Schools —Jonesboro, GA
- School experience
- Office
- Windows
11h
IT Generalist
Fetch Staffing Solutions —Conyers, GA
- $23 - $25 an hour
- Contract
- Hybrid work
- Computer science
- Azure
- Computer Science
Quick Apply
HelpDesk Support Specialist
The Southern Credit Union —Fayetteville, GA
- Full-time
- Microsoft Excel
- Computer Science
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
5d
IT GENERALIST - INFORMATION TECHNOLOGY
Clayton County Government —Clayton County, GA
- $15.12 an hour
- Part-time
- Pass drug screening
- Research
- Office
1d
Level 1 Help Desk Analyst
Software Technology Inc —Conyers, GA
- Spanish
- Microsoft Outlook
- Mid-level
Quick Apply
Software Support Specialist - Hybrid
IMPACT WORKFORCE SOLUTIONS —Fayetteville, GA
- Full-time
- Hybrid work
- Computer science
- Oracle
- Computer Science
IT Service Desk Technician
PROCYON Technostructure —Conyers, GA
- $19 - $20 an hour
- Contract
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
Senior Data Center Technician
Microsoft —Fayetteville, GA
- $27.45 - $53.70 an hour
- 12 hour shift
- Background check
- Computer science
- Windows
- On-the-job training
7d
IT TECHNICAL TRAINING COORDINATOR - INFORMATION TECHNOLOGY
Clayton County Government —Clayton County, GA
- $60,671.75 a year
- Classroom
- 6 years
- Management
IT Help Desk Analyst
Vision Square Inc —Conyers, GA
- Contract
- Mid-level
- Windows
- 3 years
Quick Apply
8d
IT Field Services Rep II
FedEx Freight —Conley, GA
- Full-time
- Remote
- Mid-level
- Organizational skills
- Ability to lift 75 pounds
8d
Level 1 Help Desk Analyst
Novisync —Conyers, GA
- $20 an hour
- Spanish
- Microsoft Outlook
- Mid-level
Helpdesk Analyst
Apollo Technology Solutions LLC —Conyers, GA
- Contract
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
8d
Help Desk Specialist
Agil3 Technology Solutions (A3T) —Forest Park, GA
- Full-time
- Research
- Mid-level
- Master's degree
- Travel reimbursement
- Paid holidays
Desktop Support Engineer (Dispatch /Part-Time) – Conyers, Georgia
Axiom Technologies —Conyers, GA
- Part-time
- Mid-level
- Communication skills
3d

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desktop support jobs near locust grove ga

Senior Microsoft Communications Support Engineer

EmpireOne Contact Center
Georgia

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year

Benefits

Flexible schedule

Qualifications

Telecommunications network troubleshooting
Telecommunications network device configuration
Network analyzers
IT user and group management
GPO
DNS security
Cloud security management
English
Microsoft Exchange
Incident Escalation
Firewall configuration
VoIP
VoIP implementation projects
Email configuration (technical support)
Cloud service support
IT support
Microsoft Teams
Voice over internet protocol (VoIP) configuration
IP networking
Network routing
Microsoft 365 support
TCP/IP
Escalation handling
Video conferencing systems operation
Packet capture analyzers
Microsoft 365 proficiency

Full Job Description

ABOUT THE ROLE

We are looking for a senior-level support engineer with deep expertise in Microsoft Teams, Office 365, and VoIP telephony. You will serve as the escalation point for complex communications and network issues, own problems through to resolution, and onboard and administer Teams-based call center platforms for our customers. This is a hands-on technical role — not a coordinator or manager position.

WHAT YOU WILL DO

Administer and support Microsoft Teams and Office 365 environments

Onboard, configure, and administer Microsoft Teams-based call center platforms on behalf of customers

Troubleshoot VoIP issues including SBC configuration, Direct Routing, and SIP trunk diagnostics

Serve as senior/escalation tier for call center communications issues

Diagnose and resolve network-layer issues: TCP/IP, DNS, routing, and connectivity

Identify and resolve firewall-related issues including rule analysis, port conflicts, SIP ALG, and VoIP traffic behavior

Handle occasional internal IT support tasks (~10% of role) including Office 365 user provisioning, licensing, group policies, SharePoint, Exchange Online, and general staff IT issues

Document issues, resolutions, and configurations clearly and thoroughly

Respond to critical outage calls outside business hours on the rare occasion when all-hands support is required

REQUIRED SKILLS & EXPERIENCE

Microsoft Stack

Microsoft Teams Administration — configuration, policies, calling plans, Direct Routing

Office 365 Administration — user management, licensing, security, compliance

VoIP & Telephony

SIP protocol knowledge — call flows, SIP traces, troubleshooting SIP signaling issues

SBC (Session Border Controller) configuration and troubleshooting

Direct Routing and SIP trunk setup and diagnostics

Call center platform troubleshooting at a senior/escalation level

Networking

TCP/IP and DNS — solid working knowledge, not just conceptual

Network troubleshooting: packet analysis, routing, connectivity

Firewall knowledge: rule review, port management, SIP ALG behavior, VoIP traffic flows

Communication

C2 English — written and spoken fluency required for client-facing and internal communication

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

Flexible schedule

Experience:

• Microsoft Teams Administration : 2 years (Required)
Office 365 Administration: 2 years (Required)
VoIP & Telephony: 2 years (Required)
Networking: 2 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

desktop support jobs in locust grove ga

Senior Microsoft Communications Support Engineer

Technical Trainer - Fayetteville, GA

Tier 1 Helpdesk Technician

IT Technical Support - Tier 1

Data Center Technician

Technical Support Technician I

IT Generalist

HelpDesk Support Specialist

IT GENERALIST - INFORMATION TECHNOLOGY

Level 1 Help Desk Analyst

Software Support Specialist - Hybrid

IT Service Desk Technician

Senior Data Center Technician

IT TECHNICAL TRAINING COORDINATOR - INFORMATION TECHNOLOGY

IT Help Desk Analyst

IT Field Services Rep II

Level 1 Help Desk Analyst

Helpdesk Analyst

Help Desk Specialist

Desktop Support Engineer (Dispatch /Part-Time) – Conyers, Georgia

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