Top 13 Senior customer & technical training specialist Jobs in Logan, Ut

Senior Customer & Technical Training Specialist
Thermo Fisher Scientific —Logan, UT
- $101,300 - $151,925 a year
- Full-time
- 6 years
- Office
- Product management
- Commuter assistance
- Paid parental leave
Senior Software Implementation Specialist
Journal Technologies —Logan, UT
- $85,000 - $100,000 a year
- Full-time
- Bachelor's degree
- Travel
- Mentoring
- Paid holidays
- Health insurance
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Senior Customer & Technical Training Specialist

Thermo Fisher Scientific -
Logan, UT

Apply Now

Job Details

Full-time
$101,300 - $151,925 a year

Benefits

Commuter assistance
Paid parental leave
Caregiver leave
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Training program design for professional development
Post-sales product instruction
Project management experience in education
Content creation for technical audiences
Online learning activities
User training (technical support)
Online learning curriculum development
Documentation tools
Instructor-led training (training delivery method)
Online training platform teaching experience
E-learning platforms
Enterprise Learning Management
Productivity software
Webinars (training delivery method)
Workshop facilitation experience
Cross-functional collaboration
Technical Proficiency
Cross-functional communication
Educational content composition projects

Full Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

This role requires an on-site presence at our 3501 Leonard Court, Santa Clara, CA location. Relocation assistance is not available for this position at this time.

DESCRIPTION:
As a Senior Customer & Technical Training Specialist at Thermo Fisher Scientific, you'll contribute to developing and delivering high-quality training programs that support our customers and internal teams. You'll create educational content and support training initiatives across our product portfolios, from analytical instruments to laboratory solutions. In this collaborative environment, you'll work with cross-functional teams to design and implement comprehensive training strategies that enhance customer experience and drive success. This role combines technical expertise with facilitation skills to deliver learning solutions through multiple modalities, including workshops, virtual sessions, and e-learning platforms.

REQUIREMENTS:

Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in technical training, product management, or customer education roles
Preferred Fields of Study: Electrical or Automation Engineering
Instructional design or adult education certifications beneficial
Train-the-trainer certification advantageous
Technical knowledge of relevant product lines and product portfolios, from analytical instruments to laboratory solutions and relevant product lines (e.g., chromatography, mass spectrometry, electron microscopy)
Experience developing and delivering both technical and soft-skills training programs
Strong facilitation and presentation skills for both in-person and virtual environments
Proficiency in e-learning development tools (e.g., Articulate 360, Camtasia, Brainshark)
Experience with Learning Management Systems (LMS)
Project management capabilities and ability to coordinate cross-functional initiatives
Strong communication skills and ability to explain complex technical concepts clearly
Ability to create engaging training materials and documentation
Proficiency in Microsoft Office suite and content creation tools
Experience in regulated environments (e.g., pharmaceutical, biotechnology) preferred
Ability to travel up to 30-50% as required
Strong interpersonal skills and ability to build relationships with teams
Self-directed with organizational and time management abilities
Fluency in English required; additional languages beneficial

Compensation and Benefits

The salary range estimated for this position based in California is $101,300.00–$151,925.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Apply Now

Refine Your Search

senior customer & technical training specialist jobs in logan, ut

Senior Customer & Technical Training Specialist

Senior Software Implementation Specialist

Construction Technical Specialist - Autodesk FORMA ( ACC )

Data Center Fiber Optic Specialist

Field Performance Specialist (USA)

Senior Tax Research Specialist

Hearth Fireplace and Hot Tub Service Technician

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