Top 718 Dunkin Jobs in Lombard, Il

Shift Leader
Dunkin' —Buffalo Grove, IL
- Part-time
- 18 years or older
- No education required
- Computer literacy
Quick Apply
Cake Decorator
Dunkin' —Arlington Heights, IL
- From $15 an hour
- 8 hour shift
- Bakery
- Quick service & fast food restaurant
- In-person
- Paid training
- Health insurance
Quick Apply
Restaurant Manager
Dunkin' —Norridge, IL
- Full-time
- 18 years or older
- No education required
- English
Quick Apply
Restaurant Manager
Dunkin' —Long Grove, IL
- Full-time
- 18 years or older
- No education required
- English
Quick Apply
Assistant Restaurant Manager
Dunkin' —Buffalo Grove, IL
- Part-time
- 18 years or older
- No education required
- Computer literacy
Quick Apply
Cake Decorator
Dunkin' —Buffalo Grove, IL
- From $15 an hour
- 8 hour shift
- Bakery
- Quick service & fast food restaurant
- In-person
- Paid training
- Health insurance
Quick Apply
Restaurant Manager
Dunkin' —Melrose Park, IL
- Full-time
- 18 years or older
- No education required
- English
Quick Apply
Restaurant Manager
Dunkin' —Buffalo Grove, IL
- Full-time
- 18 years or older
- No education required
- English
Quick Apply
Assistant Restaurant Manager
Dunkin' —Chicago, IL
- Part-time
- 18 years or older
- No education required
- Computer literacy
Quick Apply
Assistant Restaurant Manager
Dunkin' —Chicago, IL
- Part-time
- 18 years or older
- No education required
- Computer literacy
Quick Apply
Cake Decorator
Dunkin' —Chicago, IL
- From $15 an hour
- 8 hour shift
- Bakery
- Quick service & fast food restaurant
- In-person
- Paid training
- Health insurance
Quick Apply
Shift Leader
Dunkin' —Long Grove, IL
- Part-time
- 18 years or older
- No education required
- Computer literacy
Quick Apply
Assistant Restaurant Manager
Dunkin' —Norridge, IL
- Part-time
- 18 years or older
- No education required
- Computer literacy
Quick Apply
Shift Leader
Dunkin' —Norridge, IL
- Part-time
- 18 years or older
- No education required
- Computer literacy
Quick Apply
Crew Member
Dunkin' —Arlington Heights, IL
- Part-time
- Serving
- No education required
- Customer service
Quick Apply
Crew Member
Dunkin' —Buffalo Grove, IL
- Part-time
- Serving
- No education required
- Customer service
Quick Apply
Cake Decorator
Dunkin' —Melrose Park, IL
- From $15 an hour
- 8 hour shift
- Bakery
- Quick service & fast food restaurant
- In-person
- Paid training
- Health insurance
Quick Apply
Crew Member
Dunkin' —Norridge, IL
- Part-time
- Serving
- No education required
- Customer service
Quick Apply
Shift Leader
Dunkin' —Norridge, IL
- Part-time
- 18 years or older
- No education required
- Computer literacy
Quick Apply
Dunkin Crew Member
Dunkin' Donuts —Westchester, IL
- $15 - $18 an hour
- Part-time
- Serving
- Bakery
- Quick service & fast food restaurant
- Paid training
- Employee discount
Quick Apply

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Shift Leader

Dunkin' -
Buffalo Grove, IL

Quick Apply

Job Details

Part-time | Full-time

Qualifications

Employee relationship building
Customer complaint resolution

Full Job Description

We are looking for Shift Leaders to join our Dunkin' team!

Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Responsibilities:

Team Environment:

Support a respectful team environment
Communicate shift priorities, goals and results with team members
Support the training of crew members as requested
Provide coaching and feedback to crew members

Operational Excellence:

Create and maintain a guest first culture in the restaurant
Resolve guest issues
Ensure Brand standards, recipes, and systems are executed
Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability:

Drive sales goals and results
Execute restaurant standards and marketing initiatives
Manage cash over/short during shift
Ensure all products are prepared according to Brand standards

Skills and Qualifications:

Fluent in English
Restaurant, retail, or supervisory experience
Math and writing skills
Basic computer skills
At least 18 years of age (where applicable)
High School diploma or equivalent, preferred

Competencies:

Great Focus:

Understands and exceeds guest expectations, needs and requirements
Displays a sense of urgency with guests
Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
Resolves guest concerns by following Brand recommended guest recovery process

Passion for:

Sets and maintains high standards for self and others, acts as a role model
Consistently meets or exceeds goals
Contributes to the overall team performance; understands how his/her role relates to others

Problem Solving and Decision Making:

Identifies and resolves issues and problems
Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence:

Develops and maintains relationships with team members
Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.

Job Type: fulltime, parttime

Education: No education required

Work location: On-site

Quick Apply

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dunkin jobs in lombard, il

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