Top 181 Customer service delivery advocate Jobs in Lone Tree, Co

ASC Patient Services Advocate
SpineOne —Lone Tree, CO
- $21 - $25 an hour
- Urgent Care
- HIPAA
- Travel
Route Specialist
ImageFIRST Healthcare Laundry Specialists —Denver, CO
- $28 an hour
- Full-time
- Clean driving record
- Inventory management
- Computer literacy
- Paid parental leave
- Health insurance
Quick Apply
Senior Preconstruction Manager
The Weitz Company —Denver, CO
- Full-time
- Customer service
- Office
- Business development
- Wellness program
- Paid parental leave
Business Development Manager - B2B
EchoStar —Englewood, CO
- $56,800 - $81,200 a year
- Full-time
- Remote
- Pass drug screening
- Driver's License
- Bachelor's degree
- Health savings account
- Employee stock purchase plan
Territory Manager
Soleo Health Inc —Denver, CO
- $89,000 - $110,000 a year
- Urgently hiring
- 5 years
- Merchandising
- Mid-level
- Mileage reimbursement
- Paid parental leave
Quick Apply
Performance Specialist
Insperity Support Services, L.P. —Denver, CO
- $68,040 - $77,411 a year
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
6d
CDL Driver
Lansing Building Products LLC —Denver, CO
- $27 - $30 an hour
- Full-time
- CDL B
- Clean driving record
- CDL A
- Wellness program
- Paid parental leave
Quick Apply
13d
Insurance Agent- Sales, Customer Service
Freeway Insurance Services America, LLC —Aurora, CO
- $17.29 - $20.00 an hour
- Urgently hiring
- Spanish
- English
- High school diploma or GED
- Paid training
- Disability insurance
Quick Apply
On-Call Client Access Representative - 10944
Colorado Coalition for the Homeless —Denver, CO
- $20.64 - $24.28 an hour
- PRN
- Spanish
- HIPAA
- English
- 403(b) matching
- AD&D insurance
Quick Apply
Xfinity Retail Service Associate
Comcast Corporation —Denver, CO
- $19.31 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Entry level
Client Access Representative, Dental - 11005
Colorado Coalition for the Homeless —Denver, CO
- $20.64 - $24.28 an hour
- Full-time
- Spanish
- HIPAA
- English
- 403(b) matching
- AD&D insurance
Quick Apply
Resident Service Coordinator HUD FT
Monroe Group LTD —Denver, CO
- $26 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Research Services Professional
University of Colorado —Aurora, CO
- $54,302 - $69,072 a year
- Overtime
- Background check
- Doctoral degree
- Psychiatry
- Disability insurance
- Health insurance
Case Manager II
Kindred Hospital Denver —Denver, CO
- $43.82 - $55.57 an hour
- Master of Social Work
- Nursing
- RN License
- Health savings account
- Health insurance
10d
Volunteer Services Specialist
Colorado Coalition for the Homeless —Denver, CO
- $24.84 - $29.81 an hour
- Weekends as needed
- Customer service
- Mid-level
- 3 years
- 403(b) matching
- AD&D insurance
Quick Apply
Utilization Review Specialist
Denver Springs —Denver, CO
- $26 - $33 an hour
- 8 hour shift
- Mid-level
- Master's degree
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Transportation Delivery Operations Supervisor, 3rd Shift
Staples, Inc. —Aurora, CO
- $65,000 - $70,000 a year
- Pass drug screening
- English
- Mid-level
- Paid holidays
- Paid time off
Product Manager
State of Colorado —Denver, CO
- $72,264.00 - $79,490.40 a year
- Full-time
- Background check
- 7 years
- Computer Science
- Free parking
- Paid holidays
Specialist Supportive Services Trainer
Colorado Coalition for the Homeless —Denver, CO
- $27.79 - $32.65 an hour
- Full-time
- Customer service
- Analysis skills
- Case management
- 403(b) matching
- AD&D insurance
Quick Apply
Customer Service Representative I- Customer Support- CSR
Miller International Inc. —Denver, CO
- $40,560 - $43,680 a year
- Full-time
- Basic math
- ERP systems
- Office
- Disability insurance
- Health insurance
Quick Apply

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customer service delivery advocate jobs near lone tree, co

ASC Patient Services Advocate

SpineOne -
Lone Tree, CO

Apply Now

Job Details

$21 - $25 an hour

Qualifications

Collaborate with healthcare professionals
Health screenings
In-person patient registration
Patient scheduling systems
Medical chart preparation
Health insurance co-pays
Patient question and concern management
Phone communication
Intake
Greeting customers
Practice management software
Patient demographics
HIPAA
Patient advocacy
Patient complaint handling
Assisting medical staff
Healthcare privacy protection
Health information regulatory compliance
Organizational skills
Computer skills
Process improvement planning
Communication skills
Balancing end-of-day transactions
Patient scheduling via phone
Entry level
Office phone management

Full Job Description

About SpineOne

Our physicians, physical therapists, physician assistants, and nurse practitioners work together in our medical center built to provide urgent care and rapid relief from many forms of back pain, spinal disorders, chronic pain, and neck pain.

Job Description

As a Patient Services Advocate in the ASC, you will be responsible for helping resolve patient issues pertaining to claims, benefits, referrals, physicians, and access. You will also be responsible for managing a high volume of inbound calls, entering patient information into information systems, and resolving caller's issues with outstanding customer service skills.

The Patient Services Advocate will assist with coordinating center activities and advising patient flow throughout the center and supporting the medical providers in the delivery of patient care especially related to the patient intake and registration process. Functions as an ambassador is welcoming and attentive to the needs of all patients and creates a positive front office patient experience by managing expectations while demonstrating compassion and respect. Also functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.

Patient Service Responsibilities:
Responsible for greeting and verifying the purpose for the patient’s visit to determine patient priority.
Responsible for inputting all information into practice management system.
Responsible for verifying eligibility as well as performing financial screenings.
Responsible for monitoring patient wait times and proactively communicating with patients regarding their status during the visit.
Responsible for scheduling appointments. Responsible for reviewing and preparing charts in advance of the visit.
Responsible for telephone management and ensuring that all calls are answered and resolved as expected.
Responsible for communicating with the patient care team, which can include but is not limited to the medical assistants, providers, and other team members to ensure that the patient experiences a seamless transition between hand-offs and to ensure all patient needs are met.
Responsible for the collection of patient co-pays and payments, as well as the daily reconciliation of their collections.
Responsible for monitoring waiting rooms and ensuring that waiting areas are kept clean.
Perform other related duties as assigned.
Strong service mentality and a focus on achieving all aspects of defined service standards.
Excellent telephone and personal etiquette.
Warm, positive, energetic demeanor
Effective oral and written communication skills
Tactful and diplomatic communication style
Outstanding professional demeanor, respectful.
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
Strong organizational skills.
Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision.
Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively.
Ability to resolve colleague, client, and patient issues in an effective and timely manner.

Experience:
Three (3) or more years of experience in a medical setting preferred.
Proficient computer skills preferred.
Strong interpersonal skills, especially in the areas of patient and physician relations.
Local travel required

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The pay range for this role is:
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21 - 25 USD per hour (SpineOne - Surgery Center at Lone Tree )

Apply Now

Refine Your Search

customer service delivery advocate jobs in lone tree, co

ASC Patient Services Advocate

Route Specialist

Senior Preconstruction Manager

Business Development Manager - B2B

Territory Manager

Performance Specialist

CDL Driver

Insurance Agent- Sales, Customer Service

On-Call Client Access Representative - 10944

Xfinity Retail Service Associate

Client Access Representative, Dental - 11005

Resident Service Coordinator HUD FT

Research Services Professional

Case Manager II

Volunteer Services Specialist

Utilization Review Specialist

Transportation Delivery Operations Supervisor, 3rd Shift

Product Manager

Specialist Supportive Services Trainer

Customer Service Representative I- Customer Support- CSR

I want to receive the latest job alert for customer service delivery advocate in lone tree, co

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