Top 334 Guest service representative Jobs in Long Beach Ca

Front Desk Agent (Part-Time)
FAIRMONT —Long Beach, CA
- $28 an hour
- Overtime
- 1 year
- Entry level
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Front Desk Agent
FAIRMONT —Long Beach, CA
- $28 an hour
- Overtime
- 1 year
- Entry level
Quick Apply
Floor Staff - $17/hr
Regal Cinemas, Inc —Long Beach, CA
- $17 an hour
- Part-time
- Inventory management
- 21 years or older
- Communication skills
- 401(k) matching
Medical Receptionist
RadNet Long Beach —Lakewood, CA
- $23 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
5d
GUEST SERVICE REPRESENTATIVE
HAMPTON INN - CYPRESS —Cypress, CA
- $17.00 - $17.50 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
Quick Apply
Dignity Health Sports Park, Guest Service Representative (Part-Time)
AEG Worldwide —Carson, CA
- $20.48 an hour
- Part-time
- High school diploma or GED
- Ability to stand for extended periods
- Outdoor work
Quick Apply
Guest Service Representative
Marriott International, Inc —Los Angeles, CA
- $27.96 - $34.95 an hour
- Full-time
- Hotel
- Fair chance
- Entry level
Member Services Representative
Crunch Fitness —Long Beach, CA
- $33,000 - $50,000 a year
- Part-time
- 18 years or older
- CPR Certification
- High school diploma or GED
Quick Apply
Guest Service Representative
Redondo Beach Hotel —Redondo Beach, CA
- $20 - $21 an hour
- Part-time
- Hotel
- Accounting
- Entry level
- Health insurance
- 401(k)
Quick Apply
Guest Service Representative
J&P Hospitality Management, LLC —Garden Grove, CA
- $19 - $21 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Customer Service Representative
Color Me Mine, Long Beach —Long Beach, CA
- From $17 an hour
- Part-time
- 18 years or older
- Customer service
- Basic math
Quick Apply
6d
Customer Service - Winner's Circle Staff
Dave & Buster's —Long Beach, CA
- $16.90 - $20.00 an hour
- Part-time
- Casual dining restaurant
- Sales
- Merchandising
- Health insurance
- Dental insurance
Guest Services Rep Part Time-104020
ESA Management, LLC —Torrance, CA
- $25 an hour
- Part-time
- Basic math
- English
- Hotel
- Employee assistance program
- Vision insurance
Quick Apply
Long Beach Amphitheater Food & Beverage - Cashier
Legends Global —Long Beach, CA
- Part-time
- Basic math
- High school diploma or GED
- Organizational skills
Guest Service Representative Torrance
Extended Stay America —Torrance, CA
- $22.50 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
Guest Service Agents at Anaheim Resort Suites
PROSPERA MANAGEMENT INC. —Anaheim, CA
- $21.36 - $22.00 an hour
- Weekends as needed
- 18 years or older
- Organizational skills
- 1 year
Quick Apply
Medical Receptionist
RadNet Orange County —Newport Beach, CA
- $23 an hour
- Per diem
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
GUEST SERVICE REPRESENTATIVE
COURTYARD - SANTA ANA —Santa Ana, CA
- $18.50 - $19.00 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
Quick Apply
Concierge
Global Regency Senior Care Services LLC —Long Beach, CA
- $18 - $20 an hour
- Weekends as needed
- 18 years or older
- CPR Certification
- Current TB test
Quick Apply
Guest Service Agent at Homewood Suites
PROSPERA MANAGEMENT INC. —Anaheim, CA
- $19 - $21 an hour
- Weekends as needed
- 18 years or older
- Hotel
- Organizational skills
Quick Apply

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guest service representative jobs near long beach ca

Front Desk Agent (Part-Time)

FAIRMONT -
Long Beach, CA

Quick Apply

Job Details

Part-time
$28 an hour

Qualifications

1 year
Entry level

Full Job Description

Company Description

Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.

Job Description

Responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service
Assist guests regarding hotel facilities in an informative and helpful way
Greet guests upon arrival with a warm and sincere welcome and register guests into the computer, verifying complete reservation details and credit information, while meeting all required LQA/Forbes standards.
Maintaining proper record keeping for guest accounts and settle the accounts upon departure while ensuring all service standards are followed
Conduct self-audits on luxury standards, and participate in the review of audits conducted by the team.
Take initiative to add a personalized experience
Select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms.
Issue keys and post miscellaneous charges as requested.
Accept payment for guests’ accounts both at the time of registration and at checkout.
Maintain a house bank and make a deposit and accurate report of receipts daily.
Follow accurately all cash handling procedures
Ensure all guest folios are accurately billed prior to departure.
Respond to guest text messaging platform
Handle guest concerns over phone or in person, and offer resolution promptly.
Manage guest correspondence via email prior to arrival, during their stay, and after departure.
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Communicate with housekeeping, maintenance, and guest services to fulfill guest requests
Promote the loyalty program and enroll members upon arrival.
Follow daily checklist for all front office tasks
Answer guest inquiries about hotel services, facilities and hours of operation.
Maintain knowledge of current hotel events, activities and promotions.
Work closely with the concierge team to offer information to guests about dining and activities in the area.
Handle mail, packages, and facsimiles in the absence of the concierge.
Create reservations for guests who are at the desk or who call in after hours
Work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check-in and check-out.
Assist the bell desk in storing any luggage when needed.
Work closely with valet team to expedite the service.
Assist co-workers with payments or petty cash as required.
Follow department policies, procedures and service standards
Follow all safety policies
Maintain regular and predictable attendance
Due to the fluctuation in business levels in the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance is required at all scheduled training sessions and meetings.
Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Minimum of 1 year experience in hospitality required
Previous luxury hospitality experience an asset
Previous Opera Cloud experience an asset
High school diploma or equivalent required
Hospitality Diploma is an asset
Proficient in the English language (verbal & written), second language is an asset
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Computer literate in Microsoft Office required
Ability to work with various software
Must possess a professional presentation
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively with fellow colleagues as part of a team and also with minimal supervision
Must be available to work overnight shifts and be available to cover variety of shifts, including mornings, evenings, weekends, overtime shifts, and holidays.
Must have the ability to handle cash effectively and accurately

Additional Information

What is in it for you:

Rate of pay: $28.00 per hour
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Quick Apply

Refine Your Search

guest service representative jobs in long beach ca

Front Desk Agent (Part-Time)

Front Desk Agent

Floor Staff - $17/hr

Medical Receptionist

GUEST SERVICE REPRESENTATIVE

Dignity Health Sports Park, Guest Service Representative (Part-Time)

Guest Service Representative

Member Services Representative

Guest Service Representative

Guest Service Representative

Customer Service Representative

Customer Service - Winner's Circle Staff

Guest Services Rep Part Time-104020

Long Beach Amphitheater Food & Beverage - Cashier

Guest Service Representative Torrance

Guest Service Agents at Anaheim Resort Suites

Medical Receptionist

GUEST SERVICE REPRESENTATIVE

Concierge

Guest Service Agent at Homewood Suites

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