Top 55 Saas sales Jobs in Long Island Ny

Customer Success Manger
Resideo —Melville, NY
- $82,140 - $174,825 a year
- Full-time
- 5 years
- Product management
- Organizational skills
4d
Solutions Consultant
KWI —Melville, NY
- $130,000 - $140,000 a year
- Full-time
- Hybrid work
- Merchandising
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Account Executive, Enterprise Growth
IntelliShift —Commack, NY
- $230,000 - $260,000 a year
- Full-time
- Remote
- Research
- Senior level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Sr Customer Success Manager
KWI —Melville, NY
- $110,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Strategic account executive (East)
WRITER —Stamford, CT
- $340,000 - $350,000 a year
- Full-time
- Hybrid work
- 5 years
- Fair chance
- Senior level
- Paid parental leave
- Health savings account
Regional Sales Executive - Automotive Software Solutions
CDK Global —Melville, NY
- $100,000 a year
- Urgently hiring
- Dealership
- Mid-level
- 3 years
- Health insurance
- Dental insurance
8d
Business Development Representative
USPAY —Melville, NY
- From $50,000 a year
- Urgently hiring
- Mid-level
- Office
- Business development
- Paid training
- Health insurance
Quick Apply
Account Executive
RB Global —Norwalk, CT
- $100,000 - $125,000 a year
- Full-time
- Bachelor's degree
- Travel
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Business Technology Sales Consultant
DRP Solutions —Hauppauge, NY
- From $50,000 a year
- Full-time
- Mid-level
- Business development
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
SDET
KWI —Melville, NY
- $160,000 a year
- Full-time
- Hybrid work
- Office
- Java
- JavaScript
- Health insurance
- Dental insurance
Quick Apply
Sales - Business Development Director - Stamford, CT
BI WORLDWIDE —Stamford, CT
- $140,000 a year
- 7 years
- Business development
- Bachelor's degree
Quick Apply
Director, New Business Development, NA
ENCOMPASS DIGITAL MEDIA LLC —Stamford, CT
- Microsoft Word
- Office
- Analysis skills
Sales Manager
Transfr —Stamford, CT
- $115,000 - $120,000 a year
- Full-time
- Remote
- 7 years
- Mid-level
- Presentation skills
- Paid parental leave
- AD&D insurance
Quick Apply
Converge by Deloitte VP Sales Executive - Data Studio-C_MAT
Deloitte —Stamford, CT
- $171,600 - $338,300 a year
- Full-time
- Master's degree
- Presentation skills
- Bachelor's degree
Technical Lead
KWI —Melville, NY
- $170,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Representative - Genius POS
Global Payment Holding Company —Holtsville, NY
- $50,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- Employee assistance program
Quick Apply
Account Executive
NielsenIQ —Darien, CT
- $78,500 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Marketing
- Health savings account
- AD&D insurance
Quick Apply
10d
Technical Account Manager
Varonis —Stamford, CT
- Remote
- Salesforce
- Research
- Mid-level
5d
POS Register and SaaS Solution Sales
Success Systems —Norwalk, CT
- $100,000 - $275,000 a year
- Full-time
- Hybrid work
- Office
- US work authorization
- In-person
- Health insurance
- 401(k)
Quick Apply
9d
Converge by Deloitte Vice President, Sales Executive - Insurance Products (ClaimBeacon)-C_MAT
Deloitte —Stamford, CT
- $175,300 - $322,900 a year
- Full-time
- Bachelor's degree
- Travel
- Mentoring

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saas sales jobs near long island ny

Customer Success Manger

Resideo -
Melville, NY

Apply Now

Job Details

Full-time
$82,140 - $174,825 a year
4 days ago

Qualifications

Customer communication
Customer relationship building
Managing clients in a customer support role
Cross-functional communication

Full Job Description

The Customer Success Manager (CSM) serves as a strategic partner to central station customers, dealers, and enterprise accounts, with a focus on adoption, retention, as well growth across the Resideo services platform. This is a customer-facing, strategic role that combines account management with light operational oversight to ensure successful onboarding and long-term customer outcomes. The CSM acts as a trusted advisor and collaborates cross-functionally to deliver a seamless customer experience. The CSM is accountable for end-to-end customer lifecycle ownership, including onboarding, account health, retention, and operational readiness.

JOB DUTIES:

Manage a portfolio of AlarmNet customers (central stations, dealers, enterprise accounts)
Drive customer adoption, retention, and growth
Serve as the primary point of contact for escalations and strategic alignment
Lead Quarterly Business Reviews (QBRs) and customer performance discussions emphasizing customer outcomes and actions
Drive customer health, retention, and expansion through:
Proactive risk identification and mitigation
Data-driven insights and recommendations

Customer Advocacy (Voice of Customer)
Act as the voice of the customer across internal teams
Translate customer feedback into actionable insights into product, service, and process improvements
Partner with Product and Engineering to influence roadmap priorities

Onboarding & Operational Oversight
Ensure successful customer onboarding and go-live readiness
Validate system configuration, signaling and services alignment
Support complex onboarding scenarios and escalations as needed

Cross-Functional Collaboration
Work closely with Sales, Product, Engineering, Escalation and Technical Support teams
Align stakeholders to deliver consistent, high-quality customer experiences

Continuous Improvement
Identify opportunities to enhance onboarding, lifecycle engagement, and internal processes
Contribute to scalable playbooks, frameworks, and automation initiatives
Drive improvements in customer satisfaction (CSAT/NPS) and time-to-value

YOU MUST HAVE:

5+ years of experience in Customer Success, Account Management, or a related field
Proven experience managing enterprise or high-value customer relationships
Strong communication skills with the ability to engage at the executive level
Ability to balance strategic account management with operational awareness
Experience working cross-functionally in a matrixed organization

WE VALUE:

Experience in the alarm/security industry, IoT platforms, or SaaS-based services
Familiarity with customer success platforms (e.g., Gainsight)
Experience with billing, account setup processes, or enterprise systems (e.g., SAP)
Knowledge of monitoring, routing, or security service workflows

Success Measures
Customer retention and churn reduction
Adoption and growth within assigned accounts
Time-to-onboard and time-to-value
Customer satisfaction (CSAT/NPS)
Accuracy of onboarding and system configuration

WHAT'S IN IT FOR YOU:

Being part of a growing services business powering critical security infrastructure
Work cross-functionally with product, engineering, and commercial teams
Drive real customer impact across a strategic customer portfolio
Opportunity to help shape scalable customer success frameworks

Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more — all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com .

You can find out more about how the talent community works here: Resideo Talent Community Terms . Our recruitment privacy notice Resideo -Recruitment Privacy Notice - Dec 16 2022 describes in more detail how we process your personal data and how you can exercise your personal data rights.

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Refine Your Search

saas sales jobs in long island ny

Customer Success Manger

Solutions Consultant

Account Executive, Enterprise Growth

Sr Customer Success Manager

Strategic account executive (East)

Regional Sales Executive - Automotive Software Solutions

Business Development Representative

Account Executive

Business Technology Sales Consultant

SDET

Sales - Business Development Director - Stamford, CT

Director, New Business Development, NA

Sales Manager

Converge by Deloitte VP Sales Executive - Data Studio-C_MAT

Technical Lead

Outside Sales Representative - Genius POS

Account Executive

Technical Account Manager

POS Register and SaaS Solution Sales

Converge by Deloitte Vice President, Sales Executive - Insurance Products (ClaimBeacon)-C_MAT

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