Top 53 Service desk Jobs in Los Alamos, Nm

Dispute Specialist
State Employees Credit Union —Santa Fe, NM
- $20.00 - $23.53 an hour
- Full-time
- Mid-level
- Office
- Associate's degree
Quick Apply
Part-time IT Support Technician
Medical Associates of Northern New Mexico —Los Alamos, NM
- $20 - $24 an hour
- Part-time
- HIPAA
- Clinic
- In-person
- Health insurance
- Dental insurance
Quick Apply
Medical Receptionist
Spine Solutions, Inc —Santa Fe, NM
- $19 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Paid training
Quick Apply
Part Time Onsite IT Support
Miles IT —Abiquiu, NM
- $30 an hour
- Part-time
- Windows
- In-person
- 1 year
- Flexible schedule
Desktop Support Technician
Infologitech —Santa Fe, NM
- $28 - $38 an hour
- Contract
- Microsoft Outlook
- Mid-level
- In-person
Quick Apply
Front Desk Associate - Hampton Inn & Suites #30806 - Los Alamos, NM
Denco Family —Los Alamos, NM
- $15 - $18 an hour
- Weekends as needed
- Spanish
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Senior Administrative Assistant
Los Alamos Medical Center —Los Alamos, NM
- Overtime
- Acute care
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Desktop Support Technician
I20 Technologies —Santa Fe, NM
- $36 - $38 an hour
- Mid-level
- Communication skills
Quick Apply
Front Desk Receptionist
Los Suenos RV Park —Santa Fe, NM
- From $20 an hour
- Part-time
- English
- Administrative experience
- High school diploma or GED
Quick Apply
13d
Computing Systems Professional 1
Los Alamos National Laboratory —Los Alamos, NM
- $72,800 - $115,400 a year
- Email
- 18 years or older
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Night Auditor
Santa Clara Development Corporation —Espanola, NM
- Weekends as needed
- 18 years or older
- Sanitation
- Hotel
Quick Apply
La Fonda Spa Receptionist
La Fonda on the Plaza —Santa Fe, NM
- $18 - $20 an hour
- Part-time
- Administrative experience
- Organizational skills
- Communication skills
Quick Apply
Guest Service Agent (Hotel)
Santa Clara Development Corporation —Espanola, NM
- Weekends as needed
- Sanitation
- Hotel
- Ability to lift 50 pounds
Quick Apply
Front Desk Host
Hyatt Place Santa Fe —Santa Fe, NM
- From $17 an hour
- Full-time
- Hotel
- Computer skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Inn on the Alameda —Santa Fe, NM
- From $18 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
13d
Front Office Agent
Rosewood Hotel Group —Santa Fe, NM
- $17.50 - $18.50 an hour
- Full-time
- Sanitation
- Hotel
- High school diploma or GED
Assistant Front Office Manager
Bishop's Lodge —Santa Fe, NM
- Full-time
- Mid-level
- Residential
- Supervising experience
Quick Apply
Reservations Agent (Santa Fe)
Ojo Spa Resorts —Santa Fe, NM
- Weekends as needed
- Ability to climb stairs
- High school diploma or GED
- Presentation skills
- Paid training
- Health insurance
Quick Apply
Spa Reception
Eldorado Hotel & Spa —Santa Fe, NM
- $15 - $17 an hour
- Part-time
- High school diploma or GED
- 1 year
- Communication skills
- Free parking
- 401(k) matching
Front Desk
Concept Hotels LLC —Santa Fe, NM
- $17.50 an hour
- Nights as needed
- Hotel
- High school diploma or GED
- Team management
Quick Apply

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service desk jobs near los alamos, nm

Dispute Specialist

State Employees Credit Union -
Santa Fe, NM

Quick Apply

Job Details

Full-time
$20.00 - $23.53 an hour

Qualifications

Confidential information handling
Safety protocol adherence
Incident Escalation
Financial fraud investigation
Consumer dispute resolution
Productivity software
Escalation handling

Full Job Description

POSITION TITLE: Dispute Specialist

REPORTS TO: FraudSecurity Manager

SUPERVISES: N/A

JOB STATUS: Non-Exempt

JOB GRADE: 8: $20.00 to $23.53 Targeted Hourly Rate

JOB SUMMARY:

The Dispute Specialist is responsible for processing and resolving debit and credit card disputes in accordance with regulatory requirements, card network rules, and internal procedures. This role manages disputes from intake through resolution, including provisional credits, documentation review, recoveries, and member communication while ensuring timely and accurate handling of dispute cases. Supports State ECU's broader Financial Crimes, fraud prevention, and loss mitigation efforts through collaboration, escalation, and information sharing.

All employees of State Employees Credit Union are proactive, result driven, and fully committed to the Credit Union's mission and vision. They strive to achieve the highest standards of excellence and consistently exceed the expectations established by Credit Union Management.

Duties/Responsibilities:

Process debit and credit card disputes from initiation through resolution.
Review dispute claims, supporting documentation, and transaction history.
Process provisional credits and chargebacks in accordance with regulatory requirements.
Maintain compliance with Reg E and card network dispute timelines.
Communicate with Members and staff regarding dispute status and required documentation.
Coordinate recoveries and adjustments as applicable.
Maintain accurate dispute records and documentation.
Identify suspicious trends or activity and escalate potential fraud concerns.
Assist with dispute reporting, operational metrics, and quality review activities.
Collaborate with Operations, branches, and fraud investigators as needed.
Perform other duties as assigned.

Required SkillsQualifications:

Must Have:
Strong attention to detail and documentation accuracy.
Strong organizational and time management skills.
Effective verbal and written communication skills.
Strong Member service and problem-solving abilities.
Ability to manage multiple cases and deadlines simultaneously.
Ability to identify suspicious activity and escalate concerns appropriately.
Proficiency with Microsoft Office, core systems, and dispute processing platforms.
Ability to maintain confidentiality and professionalism when handling sensitive Member information.

2. Nice to Have:

Working knowledge of Reg E and card network dispute requirements.
Chargeback processing experience.
Fraud awareness and escalation knowledge.
Banking operations knowledge.
Understanding of card network rules and recoveries.
Job Related Travel as required.

EducationExperience:

Education or experience equivalent to an Associates degree, in addition to 1 year of banking, disputes, operations, or related experience.
Relevant dispute or fraud certifications preferred but not required.

General Requirements:

Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:

Work in a safety conscientious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
Adhere to policy on Drug Free Workplace.
Comply with company policies and procedures and local, state and federal regulations.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Some standing, walking, kneeling, stooping, bending and lifting.
Must be able to lift to fifteen (15) pounds at times.
Must be able to access and navigate credit union facilities.

State Employees Credit Union offers a highly competitive benefits package

Applications must be received by Human Resources

State Employees Credit Union of New Mexico is an Equal Opportunity Employer

Equal Opportunity Employer, including disabled and veterans.

Quick Apply

Refine Your Search

service desk jobs in los alamos, nm

Dispute Specialist

Part-time IT Support Technician

Medical Receptionist

Part Time Onsite IT Support

Desktop Support Technician

Front Desk Associate - Hampton Inn & Suites #30806 - Los Alamos, NM

Senior Administrative Assistant

Desktop Support Technician

Front Desk Receptionist

Computing Systems Professional 1

Night Auditor

La Fonda Spa Receptionist

Guest Service Agent (Hotel)

Front Desk Host

Front Desk Agent

Front Office Agent

Assistant Front Office Manager

Reservations Agent (Santa Fe)

Spa Reception

Front Desk

I want to receive the latest job alert for service desk in los alamos, nm

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