What You Will Do
This position is open for external candidates only to apply.
The Readiness and Training - Operational and Nuclear Safety Training (RT-ONST) group is seeking a customer-focused Training Coordinator to support the Laboratory's Nuclear Criticality Safety (NCS) training program.
In this role, you will provide on-site administrative support for day-to-day training operations by assisting customers, coordinating training activities, maintaining training records, and supporting instructors and students. This position is ideal for someone who is organized, detail-oriented, enjoys working with people, and takes pride in delivering excellent customer service.
Key Responsibilities
- Serve as a primary point of contact for Nuclear Criticality Safety training activities.
- Respond to customer inquiries by phone, email, and in person.
- Coordinate course registration, scheduling, and classroom logistics.
- Proctor training sessions and examinations in accordance with Laboratory procedures.
- Utilize the Laboratory Learning Management System (LMS) to support student enrollment, training records, and customer requests.
- Maintain accurate training records while protecting sensitive information and Personally Identifiable Information (PII).
- Prepare training materials, rosters, and other documentation needed to support course delivery.
- Work collaboratively with instructors and training staff to ensure efficient training operations.
- Perform other administrative and program support duties as assigned.
What You Need
Minimum Job Requirements:
- Strong customer service and interpersonal communication skills.
- Excellent organizational skills and attention to detail.
- Proficiency with Microsoft Office applications.
- Ability to learn and effectively use Learning Management Systems (LMS) and other computer applications.
- Ability to manage multiple priorities while maintaining accuracy.
- Demonstrated professionalism and commitment to protecting confidential information.
Desired Qualifications:
- Experience using a Learning Management System (LMS) or similar software.
- Experience supporting training, education, or administrative programs.
- Experience proctoring examinations or coordinating training activities.
- Experience providing customer service in a professional office environment.
Work Environment:
Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position Is 1 year.
Note to Applicants: Please include a comprehensive resume to outline the minimum and desired requirements of the position.
Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
- PPO or High Deductible medical insurance with the same large nationwide network
- Dental and vision insurance
- Free basic life and disability insurance
- Paid maternity and parental leave
- Award-winning 401(k) (6% matching plus 3.5% annually)
- Learning opportunities and tuition assistance
- Flexible schedules and time off (paid sick, vacation, and holidays)
- Onsite gyms and wellness programs
- Extensive relocation packages (outside a 50 mile radius)
Additional Details
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance, and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
- Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to
[email protected] or call (505)-664-6947.
Apply
