Top 360 Guest service representative Jobs in Los Angeles Ca

Guest Service Representative
Marriott International, Inc —Los Angeles, CA
- $27.96 - $34.95 an hour
- Full-time
- Hotel
- Fair chance
- Entry level
Front Desk Agent
InterContinental —Los Angeles, CA
- $27.15 - $33.94 an hour
- Weekends as needed
- Sales
- Basic math
- High school diploma or GED
Guest Services Representative
Cooley LLP —Los Angeles, CA
- $28 - $34 an hour
- Overtime
- Inventory management
- English
- Bachelor's degree
- Commuter assistance
- Health savings account
6d
Guest Experience Planner
The Beverly Hills Hotel —Beverly Hills, CA
- $28.84 an hour
- Full-time
- English
- Hotel
- Entry level
- Health insurance
- Dental insurance
Floor Staff - $19.50 Hourly
Regal Cinemas, Inc —Los Angeles, CA
- $19.50 an hour
- Part-time
- 21 years or older
- Communication skills
- Entry level
- 401(k) matching
Guest Services Rep., Studio City Court Yard, Studio City, CA
Studio City Court Yard —Los Angeles, CA
- $25 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
Schulte Hospitality Group —Los Angeles, CA
- $25 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
4d
Visitor Services Associate
Lucas Museum of Narrative Art —Los Angeles, CA
- $21.00 - $22.50 an hour
- Part-time
- Sales
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Concierge
Maybourne Beverly Hills Hotel —Beverly Hills, CA
- $31.89 an hour
- Full-time
- 5 years
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Receptionist
STIIIZY —Vernon, CA
- $21.50 an hour
- Weekends as needed
- Office
- Administrative experience
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
2d
Regal South Gate: Regal Team Member - Starting at $17.25, Must be 18+. Must be available Holidays and Weekends.
Regal Cinemas, Inc —South Gate, CA
- From $17.25 an hour
- Part-time
- Serving
- 18 years or older
- Inventory management
- 401(k) matching
Busser (Guest Services Representative)
USC —Los Angeles, CA
- $27 an hour
- English
- Residential
- High school diploma or GED
Customer Service Representative - Reception
East Valley Community Health Center —El Monte, CA
- $22.00 - $25.98 an hour
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
Quick Apply
Operations Associate (VIP Guest Services) - PS LAX
The Private Suite LLC —Los Angeles, CA
- $31.45 - $37.00 an hour
- 8 hour shift
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Health savings account
Front Desk Agent
Sage Hospitality —Santa Monica, CA
- From $25 an hour
- Full-time
- No experience needed
- English
- Hotel
- AD&D insurance
- Disability insurance
Member Services Representative
SUPREME FITNESS GROUP —Los Angeles, CA
- $18.47 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- 401(k)
Guest Services Supervisor
Hilton Checkers LA —Los Angeles, CA
- $26 - $27 an hour
- Full-time
- Mid-level
- Hotel
- Accounting
Quick Apply
GUEST RELATIONS REPRESENTATIVE
Alhambra Hospital Medical Center —Alhambra, CA
- $21 an hour
- Customer service
- Computer literacy
- High school diploma or GED
5d
Guest Relations Coordinator
Maybourne Beverly Hills Hotel —Beverly Hills, CA
- $33.65 an hour
- Full-time
- Microsoft Outlook
- Basic math
- Hotel
- Free parking
- Paid holidays
Quick Apply
Venue Ticket Taker/ Usher
Live Nation —West Hollywood, CA
- $20.25 - $25.00 an hour
- Part-time
- Experience working with individuals with disabilities
- High school diploma or GED
- Fair chance

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Guest Service Representative

Marriott International, Inc -
Los Angeles, CA

Apply Now

Job Details

Full-time
$27.96 - $34.95 an hour

Qualifications

Computer operation
Hotel and accommodations payment processing
Cash amount verification
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Serving clients
Safety protocol adherence
Financial transaction processing
Phone communication
Greeting customers
Cash drawer securing
Employee relationship building
Answering guest questions
Hotel room assignment management
Accident reporting
Hotel daily report preparation
Entry level
Client interaction via phone calls

Full Job Description

Additional InformationAfter 9 months pay: $31.48 per hour, After 18 months pay: $34.95 per hour
Job Number26080386
Job CategoryRooms & Guest Services Operations
Location900 W Olympic Blvd, Los Angeles, California, United States, 90015
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $27.96-$27.96 per hour

POSITION SUMMARY

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest service representative jobs in los angeles ca

Guest Service Representative

Front Desk Agent

Guest Services Representative

Guest Experience Planner

Floor Staff - $19.50 Hourly

Guest Services Rep., Studio City Court Yard, Studio City, CA

Guest Service Agent

Visitor Services Associate

Concierge

Front Desk Receptionist

Regal South Gate: Regal Team Member - Starting at $17.25, Must be 18+. Must be available Holidays and Weekends.

Busser (Guest Services Representative)

Customer Service Representative - Reception

Operations Associate (VIP Guest Services) - PS LAX

Front Desk Agent

Member Services Representative

Guest Services Supervisor

GUEST RELATIONS REPRESENTATIVE

Guest Relations Coordinator

Venue Ticket Taker/ Usher

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